Doctor Memory Bewertungen 841

TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I ordered a brand new xum rebuild ready to game pc, after seeing all the reviews I was skeptical on whether the pc would work. Upon arriving everything looked fine however the gpu is faulty and has ca... Mehr ansehen

Bewertet mit 1 von 5 Sternen

IN my Opinion, seems Royal Mail lied and lost package - DrMemory do not care and have no interest whether I received the memory I paid for. Useless Customer Care – I will Never user DrMemory or Roy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Very good price but when checking out, the option I chose was (Delivery by 1pm). Assuming that would be next working day. Yet once the invoice/receipt arrived it was for 48 hour tracked. Although the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought a gaming PC from them recently and had some trouble getting it to connect to my monitor, spoke to Tom from customer support who was friendly and told me what the issue was and how to solve... Mehr ansehen

Unternehmensdetails

  1. Computerhersteller
  2. Computer- und Zubehörgeschäft
  3. Computergeschäft

Vom Unternehmen geschrieben

FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

841 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 16 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good quality

Good quality, fast and great service.

9. Dezember 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide the best value and performance for our customers so we are happy when you are happy.

Bewertet mit 3 von 5 Sternen

I ordered a £2k+ PC

I ordered a £2k+ PC, has problems with it getting stuck in the bios. Failing to find boot device. Sometimes it would load to windows and other times it would get stuck in the bois and require several restarts before it would load back through windows.
Had problems with some games too, failing to load, missing DLL files, games crashing.
1 time it said I needed to activate windows, when the pc is bring new. I tried to activate it anyway & it asked me to restart. (Guess what)? Bios again. Then it crashed, requiring me to repair the PC, after which it loads past bois but not fully into windows. It was like it was stuck just before log on.
The only thing I had access too was restart, internet connection and something else. (The 3 thing before log on.

On the other hand, their customer service was excellent, over the phone the guy sent me emails explaining and explain how verbally over the phone, how to troubleshoot any and all issues.
Then offered and arranged to have the PC, collected for return, the next day free of charge. He said as it is still within the 30 day period I can choose to get a refund, however with the 1 year warranty, their engineer would look at it & do everything they can, to fix and resolve any issues the PC has.
Still undecided at this moment in time.
I would like to give them a chance, however, the i waver, only because I brought my brother a £1.2K PC from cyberpower & it has 1 year parts & 3 years warranty, which is a huge difference.
I’m unsure because, I like to give smaller companies a chance too. 🤷‍♂️

19. Dezember 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi,

I am sorry to hear that you have had these issues with the PC, you mentioned that you are still undecided, did you manage to decide whether it was to be refunded or kept?

We are glad to see the customer service was excellent but not so glad to see about the issues that you have had with the PC

Bewertet mit 5 von 5 Sternen
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Bewertet mit 5 von 5 Sternen

Brilliant Customer Journey and perfect PC

It was easy to navigate the website and with a few filters found what we wanted. All the important specs are listed on main search results page so no need to click to learn more.

Fast delivery and pc was packaged well. PC itself was exactly as expected at a very competitive price.

19. Dezember 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide the best value and performance for our customers so we are happy when you are happy.

Bewertet mit 5 von 5 Sternen

I ordered the wrong gaming pc for my…

I ordered the wrong gaming pc for my son but luckily managed to contact dr memory before the order was despatched and they immediately dealt with the situation with no quibbles. Anyways drama overted i recieved the correct one a day later than promised but that was down to dpd. I can't praise these guys enough. The look and build quality is second to none and the pc arrived well packaged. I've waited a few days before this review in case there were any problems with the pc and am glad to say there aren't any. Straight out the box, plugged in and up and running. My son is highly delighted and all is good this christmas.

21. Dezember 2022
Bewertung ohne vorherige Einladung
Doctor Memory-Logo

Antwort von Doctor Memory

Hi thanks for your review
And we are glad you found our customer services team helpful when you needed us.
please remember our customer & technical services are only a phone call or email away

Bewertet mit 5 von 5 Sternen

Above and beyond service.

There was a pricing error on the item I bought so they issued a refund and advised me how Togo about getting the PC I wanted for less money. Great service!

9. Dezember 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi thanks for your review
We are glad you found our customer services team helpful when you needed us.
please remember our customer & technical services are only a phone call or email away

Bewertet mit 5 von 5 Sternen

Ordered a pc bundle for my son for…

Ordered a pc bundle for my son for Christmas, so it won't be st up until the big day. Ordering was easy and although I am a novice in this area with a little research I was able to find what I wanted within my price range as everything was set out well and easy to search. It arrived pretty much straight away with no fuss. Thank you for a hassle free purchase I'm sure my son will love it. I'm hoping set up on Christmas day will also be hassle free 😅

28. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Bewertet mit 5 von 5 Sternen

Positively surprised customer

Need to say that I've been a bit worried after reading negative reviews, but I gave them a shot and don't regret it, the pc I have it's awesome in using it for over 2 weeks now and it's spotless, maybe the SSD could be a bit faster but for the price I've bought it for black friday i won't complain. I have contact Dr.Mem by messaging system on website but it's better to send them an email. Delivery was ok but one day late as dpd hold my parcel at the depo. Overall my experience is very positive.

25. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide the best value and performance for our customers so we are happy when you are happy.

Bewertet mit 5 von 5 Sternen

Great product, great price…

Product has arrived and in full working order. Lights and fans weren’t working at first but tutorial on websites FAQs made it easy to connect up. Very well packaged for transit. Great product at a great price. Only issue was with DPD delivery - failed to deliver 3 times before arriving on the 4th day, but did eventually arrive.

5. Dezember 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi,

We are glad the product has arrived and we do apologise for the delay that DPD took, but as you know it is out of our control when they have the parcel. nonetheless, we are happy to see that it is now with you.
We hope you will enjoy it!

Bewertet mit 5 von 5 Sternen

The gaming computer i brought is…brillant

The gaming computer i brought is fantastic, best company to buy from, daughter loves it and can download games with really good pictures, delivery was within 2 days and packaged really well, would definetly buy from this company again

17. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Bewertet mit 5 von 5 Sternen

Super fast delivery

Super fast delivery, easy to set up

21. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery, we’ll packaged, no problems with purchase

30. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your purchase.
When our customers are happy we are happy too

Bewertet mit 3 von 5 Sternen

The first time I got my PC

The first time I got my PC from this company, it wouldn't work. They took it back and replaced it which was good. However, whenever I boot up my PC, there's an annoying splash screen that i cannot remove. I've tried contacting about it but have had no response. I would appreciate if someone would enlighten me on how to get rid of the XUM booting screen every time I turn on my PC.

Thank You.

27. November 2022
Bewertung ohne vorherige Einladung
Doctor Memory-Logo

Antwort von Doctor Memory

Hi
The XUM splash screen is just a normal POST screen & is quite normal. If you need to get in the BIOS from that screen press the Del key.

Bewertet mit 5 von 5 Sternen

Good product.

24. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Bewertet mit 5 von 5 Sternen

Fantastic product

Fantastic product, exactly what I was hoping for and a lot of care went into packaging, ensuring that it was safely delivered. Could not be happier.

1. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Bewertet mit 5 von 5 Sternen

Prompt delivery and well packaged unit

Prompt delivery and well packaged unit. Haven't tried computer out yet, as bought for a present, but it looks the part.

10. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Bewertet mit 5 von 5 Sternen

I have just got the Legend computer.

I have just got the Legend computer.

So far, loving it. I got it for VR gaming, which I haven't tried yet.

The delivery was great. The team was helpful. I bought the keyboard and mouse as I didn't know it would come with the computer.

But all good 👍

5. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Bewertet mit 5 von 5 Sternen

Great product & service!

Quick , straight forward purchase & when had a small problem with delivery was sorted no problem! Product great too!

2. November 2022
Doctor Memory-Logo

Antwort von Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

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