DPD Bewertungen 

Two packages were returned without notice

I redirected my package to a parcel locker because I wasn’t at home, but it didn’t fit there, so it was taken back to the warehouse and now I have to go pick it up myself. It is unacceptable to me that there is no validation at all when redirecting a package—how am I supposed to know from memory the size of the parcel and the capacity of the locker? Not to mention that they accepted the payment for delivery, but I won't receive anything.

The worst delivery service, do not use. They misplace your package and it's impossible to reach them.

A legnagyobb tróger futárszolgálat. Nem értesítenek a csomag értezéséről, ha igen akkor előtte 5 perccel. és fel vannak háborodva ha nem vagyunk itthon. Mindneki üljön otthon mert jön a kiskirálylány DPD futár. A csomagot értesítés nélül berakják a ház elé a bokorba. Semmilyen átvételi papírt nem íratnak alá.

Dreadful service. Nightmare. Sent a pair of boots back to a store in Dublin over a month ago. Never arrived. Today my local DPD delivery driver tells me - while delivering something else - that he's got a parcel with my name/ address in his van, but not allowed to give it to me, as it has to be retuned to sender - the store in Dublin, who now won't accept such a late return, and, anyway, they're not the sender. I am, and live in Scotland. Customer service says I've got to use live chat, but live chat won't accept the delivery number even although I've been told by the the delivery driver it's the right one: 1597 6912 8331 36L. Gone round and round in circles. Boots very expensive.
Why do I have to resort to this to try and get my own parcel - currently in a local van/ depot- given back to me?

Every since there has been a lot of snowfall as of late they're the only ones who DON'T do deliveries. GLS, DHL, Hungarian Post. All deliver despite these conditions, I can only call them lazy.

I bought something on 16th and arrive ready to be delivered on Dec 18th with tracking 13389380397772. They never show up and said I was not home even if I was waiting all day at home. Today is Jan 8th and yet no one deliver this package to me. You call the customer support and no one answer. You send email and an automatic reply appear. Why don't you just work if you not able to do it? Completely incompetent and I just lost money with this purchase from Allegro that of course does not care as well.

Worst experience ever.

The DPD courier came outside of the delivery interval, I redirected the parcel to DPD box, but now I cannot find my parcel, the delivery date on myDPD portal is 20th of Dec still. Moreover I cannot get any feedback from DPD customer service either by email, or website complain form or Facebook message.

Rendeltem december 5en a tradeinn-rol kerékpáros cuccokat. A shippingnel kiválasztottam a legolcsóbbat, ami dpd volt. Ekkor még nem tudtam, hogy gondok vannak vele. Tracking szépen működött, így nyomon tudtam követni merre jár. Pár nap alatt eljutott Barcelonabol Ausztriába aztán felment Hollandiáig. Ekkor kezdtem el aggódni és rátaláltam a sok negatív értékelésre. A csomag néhány nap dekkolas után szépen tovább ment. Ma kaptam kézhez, futár korrekt volt. Happy Ending.

16407435838842 – a csomagot nem kézbesítették, mégis „címzett elutasította” státuszt rögzítettek.
Nem volt kézbesítési kísérlet, nem utasítottam vissza.
Ügyfélszolgálat elérhetetlen, a csomag visszaküldés alatt.
Azonnali kivizsgálást és intézkedést kérek.

It took five workdays from the shop registered the package at dpd to try them to deliver, but it failed because there were no free place in the automat. Actually there are at least 10 other automats in 300meters where dpd could have delivered it, all other service providers are able to manage it. Edit: it's dec27, still no package, and no any info about it either.

This is clearly the worst delivery company. It should be closed and the personnel working there should be fired in a way they would not be able to find the work anywhere else.
This time they were not able to deliver parcel for my wife and she is very upset. They update status that they are delivering and it was refused - they are liars and their workers are liars.
I stopped using it long time ago but my wife for what ever reason chose it.
If I see a shop or company offer delivery only with DPD - I do not buy from this shop or company

How such company can even operate? GLS is far more better!

DO NOT USE DPD for anything.

Borzasztóan szervezetlen kiszállítás!

There have been repeated issues with DPD, and the latest one is particularly troubling and frustrating.
I ordered two packages nearly a month ago, but they have not been delivered yet.
I have reached out to customer service several times, often waiting about an hour to speak with someone. Despite marking my case as urgent and attempting to contact the warehouse, they have not been able to explain why my packages are still there.
I was told to go to the warehouse myself to pick up my packages.
Although I paid for delivery, I am now being asked to collect my packages in person, which is both inconvenient and unacceptable.
This company is simply terrible.
Anyone who has the chance try to avoid having any service with DPD !

Scandulous behaviour of DPD.hu. The parcel arrived on 24th and to make it easier for them we let it deliver at a parcel box shared with Alza. Although there is more than one location with boxes and also a shop functioning as parcel depot they simply shove it aside to send it back to the sender.
Phone numbers were written on the parcel, the phone lime is always occupied and there's NO reply on the complaint where we suggested to deliver at worj, which is nearby.
I like to know who will refund the costs of sending the parcel again. Why not call? Why not let people pick up the parcel? Why not show and use the other parcel points?

My package did not arrive on the day previosly confirmed. Since then I have sent them more e-mails asking them when I can expect the delivery, I have not received any reply. By phone you can not reach them. I have no idea where my package is, for today it has disappeared from the tracking system, too. (previously it was indicated that it was in their warehouse). I also had another negative experience with them a few weeks ago, when they eventually managed to deliver my package with a two week delay, after chasing them with repeated e-mails.

In better countries, this is not considered a service. The courier drags me out onto the street, searches for 15 minutes, then tells me that my package is not there and will come back when he finds it. In the meantime, I receive an email saying that I did not accept my package. Of course, customer service is never available, and they tell the sender that I was the one who did not accept it... Because of this, the sender passes the extra cost on to me.

A futár 2 nap is azzal az indokkal nem hozta ki a csomagomat, hogy nem voltam itthon, miközben mindegyik nap itthon voltam, hogy átvehessem a rendelésemet. A harmadik napot már nem akartam megvárni, hogy megint ne hozzák ki, így boxba irányítottam át a csomagot, ami aztán teljesen elkeveredett a rendszerben, és azt mutatta, hogy bent van a boxban miközben egyáltalán nem. Emiatt felhívtam a központi számot ahol összesen 31 alkalommal kellett telefonálnom mire sikerült egyáltalán a várólistára kerülni ahol nagyjából 1,5 óra zenehallgatás után végre sikerült beszélnem egy úrral (aki nagyon szimpatikusan és segítőkészen segített), aki átirányította egy másik boxba a csomagomat, mivel az én módosításom beragadt a rendszerbe. Azt sajnos Ő sem tudta megmondani, hogy a futár miért döntött úgy, hogy meg se próbálja kihozni a csomagomat. Ha lehet, inkább másik céget válasszatok a rendeléseteknek.