Doseofroses Bewertungen 616

Terrible Customer Service! Ordered several items. only received 1 order, the rest were cancelled and only one of the cancelled orders have been refunded.

The customer care team here are very active online, I get fast replies and Maria is very accommodating, so friendly. I appreciate that, thanks a lot.

My items are perfect, thank you so much dose of roses. The box is as pleasant as the roses in it and I'm so glad I ordered here again. Will definitely tell about it to my friends now.

So thankful for Gina for helping me pick out the best bouquet for my mom. The customer service here is super fun and helpful.

I have never bought a gold-dipped rose before so I'm very curious as to how that would make me feel seeing the rose in person. I'm excited!

Dont bother. I ordered mine a month ago for my daughters 1st Valentine's day and still haven't received it. Support won't even reply to me. Huge disappointment to my new family. They're happy to take your $ though.

Flowers came in damaged. Won't respond to my emails. Guess thats how they make money.

If I had an option for zero star I would select it, unfortunately I have to give one star. I order a Galaxy Rose on February 6th. Today is February 27th and I am still waiting. I've tried to reach out to the company via email and Instagram, no response. However they have tons of activity on Instagram but no activity for customer service.

They Do Not Respond!

I order a dozen roses for my wife for Valentines Day. They never came, I emailed them three times, nothing back from them.

DON'T WASTE YOUR MONEY OR TIME!!

Hello, my name is Kent Sherman, and I own a company named Global Business Centers (GBC). GBC is a boutique virtual and executive office location in Beverly Hills. I have been made aware that this Dose of Roses site is a scam, and they are illegally using my company's address.

I have been in contact with Beverly Hills police and the US Postal Service police division, and I have filed a report regarding the mail fraud. I am hoping that I will be able to help the victims who have been impacted through the legal channels that are available to me as a victim as well.

I humbly ask that no one blames my company for this scam. Our address is being used without our knowledge until recently. I appreciate those who have reached out to me to alert me to this issue, and I promise to push for law enforcement to do as much as they can to make restitution to everyone who has been victimized by this awful scam.

Should the police need statements from any of the victims, please feel free to comment on this, or call my company to provide your contact information at 310-858-5558.

I run an extremely honest company and provide businesses services to a highly professional community. We vet all new and existing clients, and adhere to all laws and to basic moral decency.

I hope that we all can find a positive resolution to this situation. Take care.

I have tried to reach out to Dose Of Roses since a week before Valentines to return my money for not being able to ship the item that I have ordered. They still haven't shipped the item nor have got back to me and it's 2/26/20. I don't know what to do at this point. DOR if you receive this my Order Number is Order 224491
Finally got the flower in a cheap glass case and it looks better online. Looks like a cheap toy made from China.. they don’t do refunds only store credit. Which doesn’t make sense since they don’t have a physical address or even a phone number to contact. Just email! They won’t do anything for getting me the product that I ordered 3-4 weeks late and customer service is a joke here. Definitely will advise strongly on not getting anything from this company. They need to go out of business for providing cheap products at expensive prices with a nonexistent customer service.

High quality services through and through, this shop knows what it's doing. Thanks, I got my items on time. I appreciate that.

Love the rose heart bear my boyfriend got me yesterday. He knew I wanted that from this shop since two months ago. The roses were so perfect.

The worst customer service on the planet! I had delivery issues and attempted to contact customer support 3 times via e-mail. No one has acknowledged my message at all. The bear was finally delivered with hot glue dripping off his nose and the so called roses are little foam pedals glued in place on styrofoam balls. The bear had 3 roses that already fell off when the bear finally arrived . I urge anyone who thinks this is a cute gift to think again it’s cheap foam that is worthless and they do not stand behind the product whatsoever. If they offered zero stars that’s what I would rate this experience. 0/5stars

Like another user I have ordered to have my order on time for 2/14/2020 for V-Day and they too also screwed me over and did not deliver on time. I ordered on 2/2/2020 and they too are not responding. I have processed a dispute on my credit card.
Stay away from Dose of Roses.

This company is terrible. I received an order and the flowers were smashed. They finally responded after multiple attempts and said they would send a replacement which they didn’t. I reached out again and they sent the replacement and once again the box was damaged and the flowers were smashed. I don’t even want to deal with the company again because of how awful their customer service is. I would never recommend them to anyone. Horrible experience and horrible service.

FRAUD!!!I ordered Galaxy Rose's we never received, can't get anyone to answer phone or email

Ordered galaxy rose from them, said that they would have it to me by Valentine's day. Checked order when they charged my card and got a UPS tracking number. They never gave a package to UPS and never shipped it. Now I want my money back and they say that they only give store credit. What a scam. Do not buy from them.

Placed order February 4th , got an email that my flowers wouldnt be delivered on time for valentines day and they offered 15 percent off. The whole point of the gift was for valentines day so I wanted a refund. I called and emailed them non stop and never got contacted back. Today February 25th I get an email that they have finally been shipped. Customer service is a joke , I have no use for these flowers anymore and they wont do anything to refund my money . horrible business, never again.

ITS BEEN THREE WEEKS SINCE I MADE AN ORDER WITH 2DAYS EXPEDITED SHIPPING. I HAVE NOT RECEIVE TRACKING NUMBERS OR ANYTHING YET AND ITS BEEN ALMOST A MONTH ..i SENT THEM COUPLE EMAILS AND NO REPLY.

DONT BUY SH**T FROM THESE FRAUDULENT BUSINESS.
CUSTOMER SERVICE SUCKS AND THEY DELETE COMMENTS ON THEIR SOCIAL MEDIA.