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Direct Sight  Bewertungen 

40.937
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I cannot fault the varifocals. I was worried that they would need adjusting, but so far, so good. The delivery was slower than I needed. I was told the glasses were dispatched but got no choice in th... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Easy to order as I know my prescription, and online ordering process clear. Very reasonable price (basic varifocals, simple frames). As soon as I put them on they were comfortable and prescription... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Oh my goodness! Such a quick turnaround. I paid for next day delivery but as I ordered on a Saturday, I wasn't expecting my glasses to arrive till Monday at the earliest. They arrived at 11am on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick, Efficient Service, and a massive cost saving - £250 compared to Vision Express and £25 compared to Boots who offered me 2 pairs for £75 as opposed to £50 I got from Here. Delivered much quicker... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brillen-Großhändler
  2. Augenoptiker

Vom Unternehmen geschrieben

Direct Sight is one of the leading online providers of prescription glasses in the UK. Our company boasts a highly experienced team of optical professionals. In addition, Direct Sight can offer both designer and prescription frames at prices up to 80% cheaper than high street retailers. Direct Sight manufactures all orders in our privately owned laboratory based in the UK.

Direct Sight

Vom Unternehmen geschrieben

We strive to be the best
Buying prescription glasses online has never been so simple. Our team of highly experienced staff are on-hand to guide you through the ordering process. Browse our wide selection of frames for a huge saving on your next pair of prescription glasses.
Made in the UK - By Us!
All customers orders are manufactured in our privately owned laboratory based in the UK.

Easy Returns

Simple pre-paid returns via Royal Mail Returns Service.

Kontaktinformationen

Your Glasses Shipped The Same Day

Using our Fast Track service we will ship your glasses the same day!

4,1

Gut

TrustScore 4 von 5

40.937 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(40.937)

303 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Glasses not yet arrived

Glasses not yet arrived. Nothing received.

6. Juli 2026
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Antwort von Direct Sight

Dear Thelma,

Thank you for your feedback. We can see that your glasses were completed and dispatched via Royal Mail standard delivery on the 6th and they should be arriving with you shortly.

We understand it’s frustrating when you’re waiting for an order to arrive.

Once you’ve received and had the opportunity to try your glasses, we’d appreciate it if you could consider updating your review to reflect your experience with the product and the service provided.

If your glasses haven’t arrived by the 10th working day, please do contact our team at help@directsight.co.uk and we’ll be happy to look into this for you.

Bewertet mit 5 von 5 Sternen

Totally delighted with my new glasses :)

Totally delighted with my new glasses :)

6. Juli 2026
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Antwort von Direct Sight

Thank you for your fantastic review! We’re really pleased to hear you’re totally delighted with your new glasses. Knowing that you’re happy with both your purchase and the finished result is exactly what we aim for!

We really appreciate you taking the time to share your feedback and we thank you for choosing Direct Sight!

Bewertet mit 5 von 5 Sternen

Does what it says on the can

Does what it says on the can. Perfect and recommended.

7. Juli 2026
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Antwort von Direct Sight

Dear Angus,

Thank you for the great review! We're delighted to hear your new Distance glasses are exactly what you expected. We really appreciate your recommendation and your support!

Bewertet mit 5 von 5 Sternen

Good all round

Easy to place the order, price was good and they arrived ahead uf schedule. Also vet happy with the glasses.

8. Juli 2026
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Antwort von Direct Sight

Dear Mark,

Thank you for your wonderful review! We're delighted to hear you found the ordering process easy, the price competitive and that your glasses arrived ahead of schedule.

It's even better to know you're so happy with them. We really appreciate your support and hope you enjoy your new glasses!

Bewertet mit 5 von 5 Sternen

Quickly made and despatched.

Quickly made and despatched.

7. Juli 2026
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Antwort von Direct Sight

Dear Paul,

Thank you for your 5-star review! We're delighted to hear you were happy with how quickly your new Computer Use glasses were made and dispatched.

We really appreciate your feedback and hope to see you again in the future!

Bewertet mit 1 von 5 Sternen

Took ages for sun glasses to come

The reason i ordered them was because it said 5-6 for delivery. Still disappointed. I paid for express delivery for my reading glasses and they arrived within 2-3 days but disappointed normal delivery took so long. I wouldnt have ordered them if I had known.

Took ages for sun glasses to come. Am now on holiday without them

6. Juli 2026
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Antwort von Direct Sight

Dear Anne,

We're sorry to hear you are disappointed. Your order was placed on a Sunday evening and dispatched on the 6th working day, which is within our stated production lead time for Sunglasses.

We appreciate it's disappointing if an order doesn't arrive before a holiday however, it was completed and dispatched within the expected timeframe provided at the time of purchase.

Once you're back from your holiday and have had a chance to use your sunglasses, we'd be grateful if you would consider updating your review to reflect the product itself along with your overall experience. We hope you'll be pleased with the quality once you've had the opportunity to try them!

Bewertet mit 5 von 5 Sternen

Excellent service ,great value.

Excellent service ,great value.

7. Juli 2026
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Antwort von Direct Sight

Dear Graham,

Thank you for your fantastic review! We're delighted to hear you were happy with both our service and the value we offer!

We really appreciate your support and hope to welcome you back again soon.

Bewertet mit 5 von 5 Sternen

Excellent company to deal with,on the…

Excellent company to deal with,on the ball and fast delivery,will use them always

7. Juli 2026
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Antwort von Direct Sight

Dear George,

Thank you for your fantastic review! We're delighted to hear you found us easy to deal with and were pleased with our fast delivery of your recent Reglaze orders!

Your kind words mean a great deal to us,and we're honoured to hear you'll be choosing us again. We look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

They understood my requirements & the…

They understood my requirements & the glasses ( 4 pairs) were shipped to me in a speedy delivery & the quality second to none, not to mention the value for money-excellent. Five star without doubt 👍

7. Juli 2026
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Antwort von Direct Sight

Dear Paul,

Thank you so much for your lovely review!

We're delighted to hear we were able to meet your requirements and that you were pleased with the speedy delivery. It's wonderful to know you're happy with the quality of all four pairs and felt they offered excellent value for money.

Your kind words and five-star recommendation are truly appreciated. Enjoy your new glasses!

Bewertet mit 5 von 5 Sternen

Lovely glasses,quick delivery been a…

Lovely glasses,quick delivery been a Customer with Specsavers for years but Direct Sight is soooo much cheaper and easy to order,goodbye Specsavers.

30. Juni 2026
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Antwort von Direct Sight

Dear Julie,

Thank you for your amazing review! We're delighted to hear you love your new glasses and found the ordering process so easy. It's especially rewarding to know you discovered the value we offer after being with another retailer for so many years.

We really appreciate your support and look forward to helping you with your next pair as and when you are ready!

Bewertet mit 5 von 5 Sternen

Very quick from ordering to delivery

Very quick from ordering to delivery. Good glasses for the price and a good fit.

7. Juli 2026
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Antwort von Direct Sight

Dear Alan,

Thank you for taking the time to leave us such a great review!

We're so pleased to hear you were impressed with how quickly your order arrived and that your new glasses fit well. It's also wonderful to know you feel they offer great quality and excellent value for money, as that's exactly what we strive to provide!

We really appreciate your support and look forward to helping you again when you're ready for your next pair.

Bewertet mit 5 von 5 Sternen

Simple ordering system and quick…

Simple ordering system and quick delivery of distance glasses after the dog chewed my prescription glasses. Just waiting now for the replacement varifocals.

7. Juli 2026
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Antwort von Direct Sight

Dear Mark,

We're delighted to hear you found the ordering process simple and that your distance glasses arrived quickly - especially after your unexpected encounter with a mischievous pup! We're also pleased to let you know that your replacement Varifocals were dispatched today, so they should be with you soon.

Thank you for choosing us - we really appreciate your support. We hope both of your new glasses serve you well!

Bewertet mit 5 von 5 Sternen

Excellent service

Oh my goodness! Such a quick turnaround.
I paid for next day delivery but as I ordered on a Saturday, I wasn't expecting my glasses to arrive till Monday at the earliest. They arrived at 11am on Sunday!!!
I ordered distance initially but as there was an offer on the second pair I bought some close ups too.
I am currently adjusting to post cataract surgery varifocals - and struggling. So these glasses are a huge comfort.
I would definitely use Direct Sight again...

12. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Direct Sight

Dear Linda,

Thank you so much for your wonderful review! We're so thrilled to hear you were happy with the speed of delivery and that your glasses arrived even sooner than you expected. It's great to know you were able to take advantage of our 'Add&Save' offer too!

We're especially pleased to hear your new glasses are providing some comfort while you're adjusting following your cataract surgery. - we hope they make the transition a little easier and serve you well.

Thank you for choosing Direct Sight and for your kind recommendation!

Bewertet mit 5 von 5 Sternen

What a wonderful sight to order glasses…

What a wonderful sight to order glasses from very easy to use so very happy with my new glasses just perfect i am going to order another pair

6. Juli 2026
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Antwort von Direct Sight

Dear Denise,

Thank you for such a lovely review! It's fantastic to hear you found the ordering process so straightforward and that your new glasses are just perfect.

Knowing you've already decided to order another pair is one of the best compliments we could receive. We really appreciate your support and look forward to helping you again very soon!

Bewertet mit 5 von 5 Sternen

Great reading glasses from Direct…

Great reading glasses from Direct Sight. Quick delivery in 1 week. I had to adjust the fit a bit to make them comfortable to wear, but that was easy enough.

6. Juli 2026
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Antwort von Direct Sight

Dear Nicole,

Thank you for your great review! We're pleased to hear you're happy with your new reading glasses and that they arrived quickly. It's great to know the fit was easily adjusted to make them comfortable for you to wear and we appreciate you sharing your experience.

Thanks again for choosing Direct Sight and we hope you enjoy your glasses!

Bewertet mit 2 von 5 Sternen

Made the order and paid the invoice…

Made the order and paid the invoice only to be then charged an extra £25.00 for PD

6. Juli 2026
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Antwort von Direct Sight

Dear Paul,

Thank you for your feedback! We’re sorry to hear you were unhappy with the additional charge. The £25 fee is specifically for incorporating a prism into the lenses, which is an additional requirement based on the prescription provided.

Once this was highlighted, you were given the choice of whether to proceed with the order and make the additional payment - there is no obligation or pressure to continue. Your order remains with us In Production and is due to be dispatched within the next couple of days.

We do hope you’ll be pleased with the finished glasses once they arrive. Once you’ve had the opportunity to receive and try them, we’d appreciate it if you could consider updating your review to reflect your experience with the completed order and the glasses themselves.

We thank you for taking the time to share your feedback, nevertheless!

Bewertet mit 5 von 5 Sternen

Very good and prompt service

Very good and prompt service

6. Juli 2026
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Antwort von Direct Sight

Dear William,

Thank you for your 5-star review! We're so pleased to hear you were happy with the service and the speed of your order!

We really appreciate your feedback and hope you enjoy your new Reading glasses!

Bewertet mit 5 von 5 Sternen

New Glasses

Great service from this company. The original despatch was lost by Royal Mail and the company sent a fresh pair which were delivered quickly. Perfect. Thank you.

11. Juli 2026
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Antwort von Direct Sight

Dear Sarah,

Thank you for your fantastic review! We're really pleased we were able to resolve the issue quickly and get your glasses to you. While occasional delivery issues can happen outside of our control, we're always happy to help put things right and make sure our customers receive their orders.

We appreciate your patience and kind words and we're delighted to hear your new glasses arrived safely and are perfect. Thank you for choosing Direct Sight!

Bewertet mit 5 von 5 Sternen

Perfect

Prescription sunglasses arrived a few days earlier than stated. Perfect fit and I am now not squinting when I am driving in the sun!

29. Juni 2026
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Antwort von Direct Sight

Dear Samantha,

Thank you for your brilliant review! We're so pleased to hear your prescription sunglasses arrived ahead of schedule and that you’re happy with the fit. It’s great to know they’re helping make driving in bright sunshine much more comfortable - no more squinting needed!

We really appreciate your support and hope you enjoy wearing your new sunglasses.

Bewertet mit 5 von 5 Sternen

Very quick delivery and good service

Very quick delivery and good service. Really pleased with my new glasses at a fraction of the cost I usually pay. Thanks

2. Juli 2026
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Antwort von Direct Sight

Dear Wendy,

Thank you for your fantastic review! We're really pleased to hear you were happy with the service and how quickly your glasses arrived. It's great to know you're enjoying your new glasses and that you found them to be excellent value compared to what you’ve paid previously.

We really appreciate you choosing Direct Sight and taking the time to share your experience. Enjoy your new glasses!

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