Disappointing quality of clothing. If you get items that fit the chest they dont fit around the waist. Material has been changed to a much thicker material - which is not the best for summer. Prices a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordering school uniform.. any parent’s worst nightmare! I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been r... Mehr ansehen
Unternehmen hat geantwortet
We’ve used Direct Clothing for several years now without fault. Orders are always prompt, accurate and excellent quality. On this most recent order, there was a small mixup, they were super helpful a... Mehr ansehen
Unternehmen hat geantwortet
I ordered a summer dress for my granddaughter (age 8) size 34/36 even though I was doubtful that it would fit as she's a 35 bust/chest now. I asked if any other schools had the same dress in bigger si... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Kontaktinformationen
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Vereinigtes Königreich
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Hervorragend
656 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ironed the logo onto the blazer and…
I ironed the logo onto the blazer and it come off by the next morning.
3. November 2025
Antwort von Directclothing
Thank you for your review.
We are extremely sorry to learn this, we have organised to have a replacment badge sent out to you.
If you have any issues with an order in the future, please contact us directly so we can assist you
Email: customerservice@directclothing.co.uk
Telephone: 01344 872299 Hours: Monday to Friday 9am-5pm
Direct Clothing Team
Great customer service
Great customer service, I had to edit my order after being placed and it was a seamless experience
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Late delivery
Late delivery but product good on arrival. Second time delivery has been later than stated.
My delivery was due the Wednesday before half term, as stated in the email. It had not been delivered on the Wednesday or by the Friday when the children finished for half term. Subsequently I received it after half term.
17. Oktober 2025
Antwort von Directclothing
Thank you for your review, we acknowledge that there was a delay in delivering your order to the school due to the half term break.
Direct Clothing
Awful quality as always but have no…
Awful quality as always but have no choice to buy the items for school
14. Oktober 2025
Antwort von Directclothing
Thank you for taking the time to leave a review.
We are sorry to hear you are disappointed with the quality of the garments you received. Here at Direct Clothing, we take great pride in the quality we offer. We are sad to see this has not been reflected in your order.
Direct Clothing
Really quick delivery and well packaged.
20. Oktober 2025
Antwort von Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Great friendly service
17. Oktober 2025
Antwort von Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
Antwort von Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Antwort von Directclothing
Thank you for leaving a fantastic review.
We love to see you are happy with the quality you have received as we are determined to deliver the highest of standards at all times.
Direct Clothing Team
Product delivered 3-4weeks after the…
Product delivered 3-4weeks after the actual dare of delivery.
Informed it will be delivered to tge house...but was delivered to school instead
6. Oktober 2025
Antwort von Directclothing
Thank you for your review and we are sorry that your experince with us was not up to standard on this occasion.
Direct Clothing
Antwort von Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Do not do exchanges
Do not do exchanges, delivery takes forever and they’re expensive.
13. Oktober 2025
Antwort von Directclothing
Thank you for taking the time to leave a review
Antwort von Directclothing
Thank you for taking the time to leave a review.
We understand that you have been in contact with the customer service team and this is being looked into
Direct Clothing
Really helpful in getting all the uniform we needed
We needed a huge amount of new uniform and associated kit, and Direct Clothing were very helpful in advising, fitting and ordering extra items.
27. August 2025
Antwort von Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
Antwort von Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Antwort von Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very quick and easy to order
6. Oktober 2025
Antwort von Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very prompt delivery
29. September 2025
Antwort von Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
They don't stock enough of the sizes…
They don't stock enough of the sizes and it's ridiculous. My son is 12 and they have been out of almost every size item he needs for months. They even removed the XS size from the PE kit after being out of stock for months. No im left trying to find all second hand kit. It is their business to have sufficient stock so that kids can get their uniform when needed and they just don't.
22. September 2025
Antwort von Directclothing
We appreciate you bringing the stock issues to our attention. We are sorry that you have been unable to find the sizes needed for your son's uniform. We are looking into the availability of sizes and the PE kit XS issue to improve our stock levels.
Expensive shipping fee
Uniform items were a bit pricey,
Bought a necktie for 10pounds then had to pay shipping of 5pounds .
Maybe to some ,this was still OK.. but for me..it's on the expensive side
1. September 2025
Antwort von Directclothing
Thank you for leaving us a review
We're sorry to learn that you are not pleased with the shipping costs associated with your order. We have worked hard to keep our costs down for delivery, since the school took the decision to close the onsite shop.
We have a free delivery option available during term time. If the order is placed before midnight on a Sunday the order, subject to the items being in stock, will be ready for collection from school reception on the Wednesday of the same week.
If at any point in the future you do require assistance with your order, please get in direct contact with our Customer Service Team by email or phone.
Email: customerservice@directclothing.co.uk
Telephone: 01344 872299 Hours: Monday to Friday 9am-5pm
The clothing arrived as expected and on…
The clothing arrived as expected and on time.
19. September 2025
Antwort von Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.