I hate shopping here! Always issues shopping with Stevensons. Size guides are rubbish, sizing of items is awful too, items are frequently out of stock, quality is poor, name tags are sewn in stupid p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great speedy service and really easy to navigate website. Always get my schools uniforms from them takes all the hassel out of shopping as returns are super easy too.
Unternehmen hat geantwortet
We had very good experiences yesterday. The Sales assistant, Alan, is very kind, friendly and helpful. He did his best to help us find uniforms in right size, and ordered the one that not in stock.
Unternehmen hat geantwortet
Last Monday, I went to collect my order at Stevenson in Summertown. The gentleman who assisted me was extremely polite, kind, and welcoming, always with a smile and a very respectful attitude. The i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Berufsbekleidung
- Kinderbekleidungsgeschäft
- Bekleidungsgeschäft
- Schuhgeschäft
- Sportbekleidungsgeschäft
Vom Unternehmen geschrieben
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Kontaktinformationen
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, Vereinigtes Königreich
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4,4
Hervorragend
2533 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
No payment plans like PayPal and others
How is it possible that Stevensons can be so expensive but yet have no payment plans for families? I honestly don’t know how people do it with these prices and no help. Flimsy thin items with high price tags so taking advantage.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Stevensons
Thank you for the time taken to leave your review.
Multiple factors are taken into consideration when delivering a pricing structure, including the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic. All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable. All our products are regularly price reviewed by both Account Managers and schools, and we are always working to deliver cost-effective products where feasible.
We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.
Kind regards,
Stevensons
I hate shopping here!
I hate shopping here!
Always issues shopping with Stevensons. Size guides are rubbish, sizing of items is awful too, items are frequently out of stock, quality is poor, name tags are sewn in stupid places and look like washing labels, refunds aren’t processed unless you chase and to top it off having paid for DPD tracked delivery, I started getting hoax texts on day of delivery purporting to be from DPD threatening storage charges unless click on link to rearrange delivery within 24 hours or item will be returned to sender! Stevensons reckon it’s a pure coincidence and nothing to do with them. Yeah right. I wouldn’t shop here if I had an alternative. Wish school would source an alternative supplier.
8. April 2026
Antwort von Stevensons
Thank you for getting in touch, and we are sorry to learn of your disappointment. This is certainly not the experience we want for our customers.
As outlined in our previous email, there has unfortunately been a significant national increase in phishing and hoax text messages impersonating delivery companies such as DPD. These messages are not generated by either DPD or Stevensons, and are often sent at random through number‑harvesting. They are frequently received around the same time customers are expecting genuine deliveries, which can understandably cause concern.
At present, I cannot see that any additional issues were raised regarding sizing or name labelling. However, if you do have any concerns in these areas, we would be more than happy to discuss them further and see how we can help.
Kind regards,
Stevensons
delivered quickly and was nephew happy…
delivered quickly and was nephew happy as always too hot in trousers.
8. April 2026
Antwort von Stevensons
Many thanks for taking the time to leave a review.
Antwort von Stevensons
Thank you for taking the time to leave a review.
My experience wasn't pleasant…
I previously raised complaints about the Reading showroom team exhibiting unwelcome behavior and attitude issues, even during pickup orders. However, it appears that you are compelled to purchase from them depending of which school your children attend.
14. April 2025
Antwort von Stevensons
Thank you for taking the time to leave a review.
We can see that you contacted us in August 2024 and that the matter was resolved at the time of your enquiry. The order associated with your review was an online home delivery purchase.
If you have any further comments or would like to share additional feedback, please feel free to contact us at readingbranch@stevensons.co.uk.
Kind regards,
Stevensons
Antwort von Stevensons
Many thanks for taking the time to leave a review.
Very good experience
We had very good experiences yesterday. The Sales assistant, Alan, is very kind, friendly and helpful. He did his best to help us find uniforms in right size, and ordered the one that not in stock.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Stevensons
Thank you for taking the time to leave a review
Annoying and unhelpful to parents.
The logging in process is unnecessary hassle.
Why don’t you offer a name label service like other uniform providers?
If I could avoid using Stevensons I definitely would.
4. April 2026
Antwort von Stevensons
Thank you for taking the time to leave your review, and we’re sorry to hear that you were disappointed with your experience.
Customers are required to log in so that the website displays the correct uniform for the relevant school and year group. Based on previous customer feedback, this process helps to reduce errors and ensures that the correct items are selected at the point of purchase.
We currently offer both iron‑on and sew‑on name labels. However, we do not provide a service to apply these labels to garments. That said, we appreciate you sharing your feedback, and your comments will be passed to the relevant teams for consideration as part of future service reviews.
Kind regards,
Stevensons
Great speedy service and really easy to…
Great speedy service and really easy to navigate website. Always get my schools uniforms from them takes all the hassel out of shopping as returns are super easy too.
18. Juli 2025
Antwort von Stevensons
Many thanks for taking the time to leave a review.
Longtime customer of Stevensons…
I have been a customer of Stevensons for 8 years now and have had no problems with orders always kept up to date re your order & delivery
23. März 2026
Antwort von Stevensons
Thank you for taking the time to leave a review.
Antwort von Stevensons
Thank you for taking the time to leave a review.
Antwort von Stevensons
Thank you for taking the time to leave a review.
Antwort von Stevensons
Thank you for taking the time to leave a review.
Reliable , quick delivery, easy to order online.
31. März 2026
Antwort von Stevensons
Thank you for taking the time to leave a review.
Good quality uniform delivered promptly
Ordering process on the website is straightforward, clothes are of good quality and delivered promptly.
30. März 2026
Antwort von Stevensons
Thank you for taking the time to leave a review.
Great returns policy
I recently ordered some new school skirts for my daughter - they arrived promptly and in good condition.
I also remembered I had some rugby shorts to return for my son as I had ordered the wrong size. I initially presumed I had missed the return window, but then saw on the website that you have 365 days to return items. This is fantastic! I returned the shorts 6 months after I had bought them and got a full refund.
24. März 2026
Antwort von Stevensons
Thank you for taking the time to leave a review.
Amazing service
Amazing service. My daughter is really happy with her trousers. Thank you so much.
24. März 2026
Antwort von Stevensons
Thank you for taking the time to leave a review.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.