I ordered two t-shirts for my partner's birthday. I realised one of them was a size too large and asked for an exchange, which was processed quickly enough that the replacement came in time for the bi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
speedy delivery. shoes are excellent value for money and as good as competitors shoes priced 4 times more. not suitable for padel courts which use black sand as that sticks in the white mesh but if th... Mehr ansehen
Unternehmen hat geantwortet
Great staff, poor packaging Ordered a tube of Yonex shuttlecocks. Arrived damaged. Lid off, seal broken, because it had been sent in just a plastic mailing bag with no internal protection. C... Mehr ansehen
Unternehmen hat geantwortet
Purchased the Yonex Astrox 99 Play 4u5 - excellent service and speedy delivery. Wasn't fully aware of the tension that would suit my game but found loads of info to inform my choice. Got the frame res... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Kontaktinformationen
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Vereinigtes Königreich
- directbadminton.co.uk
4,3
Hervorragend
1121 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very easy to deal with
Easy purchase, lots of choices, quick delivery.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your positive review. We hope you are happy with your items, and that you will shop with us again.
Kind Regards,
Direct Badminton
Delivery was great super quick
Delivery was great super quick, the Babolat shuttles are excellent value, really good quality, early days but shuttles seem to be lasting well. Thanks very much, well pleased.😁
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. It is great to hear that you are pleased with your order and we hope that you will shop with us again.
Kind Regards,
Direct Badminton
Wrong string tension
The rackets were delivered on time, but I specifically requested them to be strung at 28 lbs. Both arrived strung at around 22 lbs, forcing me to pay out of pocket to have them restrung, even though stringing was supposed to be included in the price. To make matters worse, when I contacted customer service, they sent me a photo of the machine set to 28 lbs as “proof”, as if that somehow proves the rackets I received were actually strung at that tension
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear that you were not completely satisfied with your order. We have an experienced team of stringers and our machines are calibrated daily. We record the settings of the machines for every order to provide reassurance that all orders are completed correctly and it would be of no interest to us to complete a restring to any other specification than requested. For your case we did offer the option to have your racket reassessed by our stringing team however as you did not wish to send the racket back to us, we were not able to arrange this for you.
Kind Regards,
Direct Badminton
Had issues with the purchase
Had issues with the purchase, which is to be expected occasionally when ordering online. Was very happy with the customer service and ease of resolution. Thank you.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are pleased that our customer service team were able to support your queries and appreciate your positive feedback.
Kind Regards,
Direct Badminton
I bought the wrong badminton trainers…
I bought the wrong badminton trainers and had to exchange them for different ones. Rebecca made the process very easy. Thank God you have real people sorting things out. Good customer service is a rarity so thank you. Would definitely recommend you.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your great review. We hold very high standards for our customer service and always aim to support every customer query. We are glad to hear about your positive experience and will ensure to pass this feedback on.
Kind Regards,
Direct Badminton
Excellent service
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your positive feedback, we hope you will shop with us again.
Kind Regards,
Direct Badminton
Beautiful and quality badminton bag
Quick delivery and my badminton bag is beautiful and very high quality!
Very please with my purchase!
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for leaving us a review. We are glad to hear you are happy with your order and our speed of service. We hope you will shop with us again.
Kind Regards,
Direct Badminton
Stress free experience
Website is easy to navigate, prices are good and clearly stated. I ordered yonex mavis 300 shuttles and they arrived promptly and well packaged. Overall a very good experience.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. It is great to hear about your positive experience with us, and we hope you are happy with your items.
Kind Regards,
Direct Badminton
Excellent service and great product
Excellent service and great product
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are happy to hear that you are pleased with our service and your order, we hope you will order with us again.
Kind Regards,
Direct Badminton
Sent email to review but not my purchase
You’ve sent me an email to review my purchase but it hasn’t been delivered yet - supposed to be 2-3 working days and now 5 working days.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear that there has been a delay with your parcel. Unfortunately, delays with the courier are beyond our control and while we do despatch all parcels as soon as possible, we cannot foresee delays in the Royal Mail Network. If you have not received your order 10 working days after despatch, please contact our customer service team who will be happy to assist you further.
Kind Regards,
Direct Sports
Best and affordable shuttle.
Best and affordable shuttle.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for leaving us a review. We are glad to hear that you are happy with your order and our competitive pricing.
Kind Regards,
Direct Badminton
Bought two tubes of Victor Master Ace…
Bought two tubes of Victor Master Ace speed 77. Easy to order. Arrived within 3 days. What’s not to like!?
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for leaving us a review. We are pleased that you are happy with your order and that your items arrived quickly. We hope you will shop with us again soon.
Kind Regards,
Direct Badminton
The racket quality is excellent and it…
The racket quality is excellent and it arrived in good condition. I would buy again from them.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. It is great to hear about your positive experience with us and that you are happy with your order. We look forward to your shopping with us again.
Kind Regards,
Direct Badminton
So depressed !!
I had my first play with this new 1000Z for few matches then the string was broken !!! Just an hour !!! The broken was deemed to be the knot. I wondered the restringing service provided was too unprofessional and made no sense of this case in selling of such an advanced racket with that poor restringing quality of service.
24. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are sorry to hear that you have not been satisfied with your order, our stringing team are still assessing your query based on the images you had provided yesterday. Our customer service team will be in touch as soon as we are able to provide more information.
Kind Regards,
Direct Badminton
Always a positive experience
Always a positive experience, ordered several badminton rackets and all were delivered quickly. Recommended retailer.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for taking the time to leave us a review. We appreciate all returning customers and are pleased that you have had repeated positive experiences with us. We look forward to receiving your next order.
Kind Regards,
Direct Badminton
Superb service
Superb service. Stringing as requested and fast delivery.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are glad to hear that you are pleased with the quality of our stringing service and our quick processing times.
Kind Regards,
Direct Badminton
my package hasnt arrived even though it…
my package hasnt arrived even though it said i was delivered
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are sorry to hear there has been an issue with your delivery. Please contact our customer service team with your order number so that we can assist you further.
Kind Regards,
Direct Badminton
Well priced, long delivery time
Well priced, string upgrades a nice touch.
However I placed my order on the 7th (a wednesday), and it wasn't despatched until the 12th, which meant I didn't get it until the 16th. The gap from 12th to 16th is on Royal Mail, but it took too long to reach despatch stage. Will try central sports next time.
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Sports
Hi,
Thank you for your review. We are sorry that your order took longer than you expected to be completed. As we were closed over the Christmas period, we had a large queue of outstanding restrings on the week commencing 5th January and whilst our stringing team did work hard to get through this as quick as possible, we did experience longer processing times than usual. We do hope that you are happy with your item and will consider us again in the future.
Kind Regards,
Direct Badminton
Antwort von Direct Sports
Hi,
Thank you for leaving us a review. We are pleased that you are happy with your order and received your items in a good time.
Kind Regards,
Direct Badminton
Antwort von Direct Sports
Hi,
Thank you for your review. We are glad to hear that you are happy with your items and received your order quickly.
Kind Regards,
Direct Badminton
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