I ordered an 18k yellow gold 1.50 Carat Diamond Oval Halo ring from the Diamonds Factory in Auckland. It is beyond beautiful. So happy with the ring. Would definitely recommend their products and serv... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From the ease of ordering what I was after from the website to receiving my ring everything was simple and straightforward and I could not be happier, have placed a second order today. Highly recommen... Mehr ansehen
We made a ring to commemorate our 20th wedding anniversary. Ben's support, advice, and other care were perfect. Therefore, we were able to obtain wonderful rings. These designs are easy to use for bot... Mehr ansehen
Unternehmen hat geantwortet
I was over charged online for a ring. Then I noticed the amounts, called the Christchurch number, and its just been ongoing 3 weeks later, still havnt received my refund, its not a piece of jewelry,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Diamonds Factory New Zealand
Vom Unternehmen geschrieben
Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.
From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.
Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.
Kontaktinformationen
Level 5, Suite 504 - 276 Pitt Street, NSW 2000, Sydney , Australien
- 9-950 8742
- service@diamondsfactory.co.nz
- diamondsfactory.co.nz
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wonderful shop
We made a ring to commemorate our 20th wedding anniversary. Ben's support, advice, and other care were perfect. Therefore, we were able to obtain wonderful rings. These designs are easy to use for both formal and casual occasions, and wearing the ring makes us feel very comfortable. We would like to express our respect for Ben's polite customer service and handling of the products.

Antwort von Diamonds Factory New Zealand
Exceeded expectations
Excellent communication, fast delivery and exquisite product thank you
My fiancee and I were attended to…
My fiancee and I were attended to attentively. Friendly and great communication during the order process until delivery. Everything was perfectly handled!
Great service and value for money
Lady I dealt with in Christchurch was…
Lady I dealt with in Christchurch was great ….Auckland lady was rude.
Fantastic!!
Ben was wonderful and very supportive throughout the whole process! He helped me choose both engagement ring and wedding bands - making sure I found something I loved but could also afford!!
Clear, Direct, and Communicative
The whole process was very clear and easy! The service was great - upfront about the process and what to expect, as well as the results.
I felt very little pressure to actually buy anything, and the experience was far less intense than I've experienced with traditional jewelry retailers.
In the end, I purchased a 1 carat lab grown diamond ring in white gold, and we're very happy with the ring and its sparkle!
Lovely rings for the two of us!
Lovely rings for the two of us!
Very happy with the service, finished product and price.
Ben was awesome to deal with so we went…
Ben was awesome to deal with so we went back for the wedding ring too. Highly recommend.
Personalised service and so caring
Personalised service and so caring, patient and helpful so we could find the perfect engagement ring for us.
Even helped my partner in a wheelchair to the bathroom while I spent time browsing!
I love my diamonds earrings
I love my diamonds earrings, but every time I put them on I do notice one feels smaller than the other and lighter.
Engagement ring
Ordered an engagement ring from diamonds factory. Quality and service was impeccable 👌
Include a model wearing each piece of Jewellery
Would be helpful if every item of jewellery showed a photo of someone wearing it.
Staff were very nice in the Auckland office.
Didn't like that not all items were at the Auckland showroom to look at.
Excellent all round
I was initially a skeptic when looking into online Lab Diamond products when shopping for an engagement ring. The level, speed and quality of service provided by DiamondsFactory was excellent however. From the online consult, through to ensuring my ring made it on the tight deadline I was working to, through to the 20 hour delivery from Sydney to the Waikato blew me away.
Beautiful
Great communication and experience from ordering to delivery.
Very very happy with final product.
Great experience
The overall experience was great and costumer services afterwards exceeded the expectations.
Great Service and Product
Rochelle was fantastic and helpful, and my ring is perfect thank you.
The company were great to deal with
The company were great to deal with. Set my mind at rest when I worried I had been scammed! My purchase came through in the time period they said it would. Very happy.
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