Dealber Bewertungen 

239
TrustScore 1 von 5

1,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Big scam. They took $500 from me to buy 2 airline tickets and nothing came of it. They dodged me anytime I called and when I complained about no results of their ticket search - all they could tell... Mehr ansehen

Bewertet mit 1 von 5 Sternen

For now a below 1 star experience. Bought a coupon for a BA flight. Twice tried to book on their search engine, first time informed with delay and only after emailing that tickets were not available,... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Purchased cuopon weeks ago sent my flight information and have heard nothing. Have sent three emails and only get "we will review your request". Unacceptable service and I regret purchasing your coupo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Dealber are scammers paid $229 for a play station pro i've been waiting longer then the delivery time should take and i havent got my order or confirmation that my order is on its way. Tried contactin... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

1,2

Ungenügend

TrustScore 1 von 5

239 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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1,2

Alle Bewertungen

(239)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Great Deals

I probably would give an actual 3.5 for my first experience, but I rounded up. The great thing is the deals and the notices about the deals. The problem I encountered was having problems logging onto the site. I ended up having to use a different email address because when I would use the email address i would tell me already has an account, but hen could not log onto it. However, the great thing was that did get the customer support I needed, but it did take more time than I would have liked. I really think the site needs a forgot your password that is easy to access. I do not see it on the site, and usually they are right there when you sign up. It might just be me, but I did have trouble with the site. I love the deals though, and will continue to be a customer, hopefully next time I log in it will be easier. Thank you for this great service.

12. Oktober 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Mark,

Thank you for taking the time to review our company!
We are always happy to make our customers happy with our deals.

Yours Faithfully,
the Dealber team

Bewertet mit 1 von 5 Sternen

very bad

This is not really a good deal.. too many restrictions.

and hell of a difficulty to get a refund!!

12. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

terrible website

I can't login to book my reservation! I tried several occasions to update my password and they send a link that is not valid so I'm stuck with a purchase of a flight that I can't make a reservation

Plus I sent and email to your email trying to solve this issue and don't reply it either !!!

10. Oktober 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Mrs Budebo,

We have responded to your emai on the spot and reset your password for you in order to assist you.
We will send you the email copy-pasted once more.
As you are not familiar with using a computer like you stated to our representative over the phone, have someone you know help
you read your emails.

Kind Regards,
the Dealber

Bewertet mit 3 von 5 Sternen

Problem solved

The website is separated from the log in site and it's different than where to book site, it's hard to find the flight you want, it's always sold out, but when you do find your tickets it's quite a saving.
They are improving their IT department to have a better system. I finally talked to George at customer service and got my tickets in time for Thanksgiving! Thanks!

10. Oktober 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Cindy,

Thanks to our IT's dedicated effort and work our site is becoming more and more user friendly.
Try it once and we are confident you are going to use it again and again!

Best Regards,
the Dealber team

Bewertet mit 1 von 5 Sternen

Scam

It's a scam. You can't actually book any tickets. Their "booking engine" doesn't have an option of buying - you can only preview random flights. You can search the same date many times and once it will say that the flights are booked and 15 minutes later will say that there are flights available. Its totally random. Its just a scam to get the money for worthless vouchers without any possibility to get a refund. Their customer "support" is weird and their grasp of English is very limited.

6. Oktober 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Kris,

We would like to iinform you that the reason as of why you could only come up with availability as of now is because as per your deal's rules the validity of your voucher starts on the 15th of October.
So from the 15th of October and on you will be able to place your booking request.
You may contact us over the phone at: 8883848002 from Momday to Friday from 9am till 1pm EST,
or email us 24/7 at: admin@dealber.com for any inquiries you may have.

Best Regards,
the Dealber team

Bewertet mit 5 von 5 Sternen

The best Discount company

i bought a voucher and 10 days after i issued my ticket with delta airlines ,i save $400

5. Oktober 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Rene,

Thank you so much you took the time to post your positive feedback!
We have hundreds of happy clients but few of them take the time to share their positive experience.

Yours Faithfully,
the Dealber team

Bewertet mit 1 von 5 Sternen

Questionably legitimate company at best.

I first heard of this company from their email sent to me by a work colleague. Turns out my colleague's email was hacked and the email was being used by third parties to solicit emails off that list.
I thought I would give Dealber a try. I got the voucher number in March 2016 and did not attempt to redeem it till late September 2016 as the voucher was valid till December 2016.
I used their search engine to request a flight in early November.
I received an email about 3 days later.
Below is the body of the email:

Thank you for choosing Dealber!

Kindly note the following important information:

Regarding the status of your booking request with Booking ID: 1285, we would like to inform you that even though we tried our very best to issue your ordered ticket,
a difficulty we faced with our merchant provider - Cashup, could not be overcome.

Online purchases on our website, dealber.com, are processed by our merchant provider and the amount you have paid for your coupons has not been released to us.
Therefore and despite our continuous efforts to receive that money and be able to proceed to having your tickets issued, your booking request cannot be successfully processed.

In order to be reimbursed, we strongly advise you to contact your credit card issuer in order to dispute the specific charge through our company and chargeback the transaction.

Kindly accept our sincere apologies for this predicament and let us assure you that we are very sorry that we have let you, our customer, down by not meeting your expectations.

Sincerely,
the Dealber team

I assume this means that since I purchased the voucher, Dealber no longer does business with Cash-Up.
Getting my credit card to go after the vendor is proving difficult since the transaction was made several months back.
In my opinion, there is an awful lot of hassle for a travel bargain.

If you choose to purchase one of their vouchers, understand that it is not a voucher for an airline ticket but a voucher to bid on an airline ticket. There is not guarantee that the airline will accept the bid.
In my case it appears that Dealber will not even accept the voucher for another bid but has instead sent instructions to request a reimbursement thru my credit card company.

If you choose to do business with this company, do so with the understanding that you might not be able to get the product you
intended on purchasing and may not be able to obtain a reimbursement.

10/7/16 update

As you will see Dealer posted an anonymous response to my initial review. The thorough instruction they refer to are in the body of the email I posted above.

"In order to be reimbursed, we strongly advise you to contact your credit card issuer in order to dispute the specific charge through our company and chargeback the transaction."

I suspect that Cashup is a partnered but separate business with Dealber.
Since too many complaints or reimbursement requests have come up, they have closed the business due to "merchant relation issues." I have taken up this with my credit card and I will update this review should a reimbursement come thru.
Also want to let you know that when I bid on the flight, I was asked to give my credit card number. I used a different card and have now informed that bank that I am disputing a charge with this company.
Again I reiterate, doing business with Dealber is an awfully lot of work and time for a mildly discounted airfreight.

4. Oktober 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Mr Muraoka,

We would like to reassure you that there was no way we could have predicted that there would be a problem with our merchant provider when we signed the contract with them.It was a one time unfortunate incident that made us wiser and more dedicated to providing our clients with the utmost level of responsible services and security.To this direction we have selected a new merchant provider that offers our customers a 3D secure environment. As our prime concern is that of securing the interests of our customers even for 1 cent they've paid, we have provided you with thorough instructions on how to fully retrieve your funds and get reimbursed.

Yours Respectfully,
the Dealber team

Bewertet mit 5 von 5 Sternen

good deals

find the whole process and opportunity fantastic

4. Oktober 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Mr Kolokasidis,

We truly thank you for sharing your positive experience with our company publicy.
Looking forward to assist you again in the near future!

Bewertet mit 2 von 5 Sternen

The travel deal was frustrating.

I tried to get a travel deal to Hawaii for US149. A reply was sent that it had to wait till Sept. 20. When I logged in on Sept. 20, the deal was not there anymore -- it was another deal and at a higher price.

28. September 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Bella,

Kindly be informed that the message you saw was part of the terms and conditions regarding the specific deal.
Please note that our deals are frequently updated.

Kind Regards,
the Dealber team

Bewertet mit 1 von 5 Sternen

Vague and unresponsive

Very poor system! I bought 2 coupons a week ago. I have been trying daily for the whole week and not found even one available flight, for 4 solid months. the price is great but if there are no flights available for the coupons ( there are tons of flights for Hawaii For the next year on Deltas reservation sight just not for Dealber coupons). I think I've been ripped off!
After receiving your explanation that the reason I was unable to book was because I had not contacted you for help with booking. After 4 e mails to you with requests for help in booking or a refund in over 3 weeks no response from Dealber. I am now convinced this is truly a total lie!

27. September 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Carole,

Please be so kind to note that the only messages retrieved on our system on your end are those asking details on how to find the Search Engine to search for flight availability for which you got a response in the same day and further to the response of our agent, you asked for extraneous details and the necessary information was provided by us.
Kindly be informed that through the coupons for our deal $189 for round-trip flights anywhere in the U.S.A with Delta Airlines, you may get any flight costs approximately $379 which is the initial value of this coupon as stated on the top, right side of the deal,on the details of its price.Therefore, if you do not find any available flights upon searching this means that the price of your preferred flights far exceed the initial value of $379.
You may modify your search criteria by selecting a different destination and we are certain that you will find the availability that meets your expectations through our search Engine.

Always at your disposal,

Best Regards,

The Dealber Team

Bewertet mit 4 von 5 Sternen

Good communicate via email

I and Dealber customer service had a good communicate via email not as the people said difficult to contact them.

27. September 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Trang Ward,

Always happy to assist you!

Best Regards,
Dealber Team

Bewertet mit 4 von 5 Sternen

Delivered what wss promised

I was apprehensive but it all worked oit well.

27. September 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear midge,

Always happy to assist you!

Best Regards,
Dealber Team

Bewertet mit 1 von 5 Sternen

unable to purchase

I have not made any purchase because you are an international company
and my credit cards won't let me .

27. September 2016
Bewertung ohne vorherige Einladung
Dealber-Logo

Antwort von Dealber

Dear Customer,

We are very sorry to know that you cannot benefit our offers! Kindly keep in mind that sometimes a customer needs to proceed to an authenticication by contacting his bank and soon after the payment does go through! So, why don;t you give it a try?!

Bewertet mit 1 von 5 Sternen

Just didn't go through...

The site didn't accept any of my credit cards blaming it on the bank, I called the bank and they told me they never even received the transaction request.

26. September 2016
Bewertung ohne vorherige Einladung
Dealber-Logo

Antwort von Dealber

Dear Kelly,

Kindly note that we are using a 3D safety environment so as to secure all transactions to the maximul level, as our prime concern is the security of our customers. Sometimes a customer needs to proceed to an authenticication by contacting his bank and soon after the payment does go through.

Kind Regards,
the Dealber team

Bewertet mit 5 von 5 Sternen

Excelent Choice

I have bought air tickets with almost 70 % discount.
The Call center service was excellent..

26. September 2016
Bewertung ohne vorherige Einladung
Dealber-Logo

Antwort von Dealber

Dear Michael,

Thank you for your review! We will keep doing everything in our power to provide with high quality services and meet your travel expectations, therefore stay tuned!

Sincerely,
Dealber Team

Bewertet mit 3 von 5 Sternen

Good deals

Good deals must check over and over for them

25. September 2016
Bewertung ohne vorherige Einladung
Dealber-Logo

Antwort von Dealber

Dear Floridian,

Thank you for your interest in our offers!
You may subscribe through our website and you will be informed via email for every single deal of ours on time!

Always happy to serve you,

The Dealber Team

Bewertet mit 3 von 5 Sternen

CONFUSING

I WENT TO PURCHASE ONE BUT THEN THEY ONLY HAD CERTAIN DATES. I WANTED TO GET A REFUND BECAUSE I WAS UNSURE AND WANTED TO SPEAK WITH SOMEONE AND NO ONE WAS AVAILABLE.THE DEALS SOUND GOOD BUT I WANT TO HAVE THAT VOICE TO SAY YES EVERYTHING IS GOOD AND YOU HAVE NOTHING TO WORRY ABOUT.

24. September 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Lamar,

According to our records, no purchased coupon found. We could strongly advise you to check our website and get advantage of our exclusive deals!No doubts, so many people have already travelled with almost half of the price they were suposed to. Why don't you join us??!!

Bewertet mit 1 von 5 Sternen

Marita Jones

Where is my airline ticket you sent me a bogus confirmation number or coupon number or whatever you want to call it United says there's too many letters in it they will not honor the coupon and in my opinion you have committed fraud where is your booking engine?

24. September 2016
Bewertung ohne vorherige Einladung
Dealber-Logo

Antwort von Dealber

Dear Marita Jones, our deals are exclusively offered by Dealber! This means that you could redeem your coupon code only on our booking engine. Kindly overview your deal's information and if you have any additional inquiry, please do not hesitate to contact our support's agents!

Best Regards,
Dealber Team

Bewertet mit 1 von 5 Sternen

Fraudulent business, scammers!! Run!!

Deals are not as advertised, to good to be true, because they are.

22. September 2016
Bewertung ohne vorherige Einladung
Dealber-Logo

Antwort von Dealber

Dear Tyler,

According to our records, you have purchased several coupon codes from us!We thank you for that!
Also, no communication found with our customer support! We could strogly advice you to use your coupon codes by placing your flight orders, just to realize how helpful our service could be, before stating such review. Kindly keep in mind that you could always contact our customer service for additional information.

Best Regards,
Dealber Team

Bewertet mit 5 von 5 Sternen

Great Deals - Amazing service

I had the opportunity to grab one of the amzing deals , save money and time. Great Customer service. I am waiting for their next great deals. Keep up the good work! Thanks

20. September 2016
Bewertung ohne vorherige Einladung
Dealber-Logo

Antwort von Dealber

Dear Vts1985,

Thank you for your review!
We will keep doing everything in our power to provide with high quality services and meet your travel expectations, therefore stay tuned!
Sincerely,

The Dealber Team

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