CRUISE MONKS Bewertungen 637

James, as always was very helpful but the outcome was not what I was looking for.

The agent was extremely helpful and knowledgeable

Dan is ALWAYS prompt in responding to emails, as well as informative, professional, knowledgeable, frienfly & helpful. He is a joy to deal with. Congratulations.

Dan is the man excellent service. Thanks Dan.

K Donaldson

We have just made a booking with Cruise Monks, There were some issues we had to sort out with the cruise line.
The agent we spoke to was really helpful and sorted out the cruise in a very competent manner. All queries were answered and all telephone calls were returned promptly. Very pleased with the way we were treated.

Stranded in Singapore due to war situation. Flight was due to depart home on 2nd of march 2026. Cruise Monks team were absolutely marvellous. They replied quickly to all our emails and messages which reassured us we were not left stranded alone. They worked effortlessly rebooking our flights with Qatar airways which kept being cancelled due to Doha airport remaining closed for transfer flights. After 12 days we finally got home thanks to Cruise Monks booking us direct flights from China back to the UK. We dealt with many staff at Cruise Monks during this time. Everyone was Professional yet friendly. They worked extra hours to ensure our concerns were answered quickly, not easy when we had an 8 hour time difference. I can't praise or thank everyone enough for all their efforts during what continues to be difficult times. I just hope and pray that people who are still stranded abroad get the same support from their holiday company that we were blessed to have.

Dan went into great detail about our cruise and explained the financials clearly. My only negative would be the wait to answer the call but I guess when you have such amazing offers you’re going to be busy. They do offer a call back option which I will use in the future as I would definitely look at booking with them again.
Many thanks Dan.

James made the whole booking process easy!
His enthusiasm for our choice of cruise and his shared personal experience made us even more excited about it. He explained everything clearly.

Hi I just wanted to share my best experience with Cruise Monks and especially Dan in my experience the most helpful person I ever did a booking and I have done many cruises, I recommend Cruise Monks and that particular agent Dan to anyone who wants to have easy live.
Thanks for everything Dan.

The representative Dan was helpful and explained clearly the various options.

Great cruise at a great price - everything explained well and in a professional manner by Dan. Great service overall!!

As always Dan was very efficient and most informative.
Thank you

Dan was very helpful and friendly and explained fully the details of the booking, as well as visa requirements etc.

Dan was a great knowledgeable sales agent. Can't recommend him highly enough.

Dan was very informative and helpful, a pleasure to deal with.

Dan was very professional, helpful and friendly. He explained everything we needed to know about the holiday.

Responded quickly to a global issue re booked flights to avoid war zone.

This is our second time using Cruise Monks. We have been extremely pleased with the level of service, from the initial telephone conversation with Dan, through all communication received, to the final holiday itself.

This is our 2nd booking with Cruise Monks
Dan is excellent, he is very professional and goes through all the options for the cruise. He discussed our needs and explained about the changes we can make nearer the time.

Cruise Monks are ahead of the game. We were flying via Doha to Singapore. Nearly a month before we fly, Cruise Monks have changed our flights to miss out the Arabian Gulf and fly via Shanghai instead.