Crosby Blinds Bewertungen 

320
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have purchased 10 INTU venetian blinds from Crosby in the last few years and found them a great company to deal with in terms of quality and price, advice and customer service. Recently I needed a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was given really great advice on the types of blind and options that might work for me. The Lady i spoke to guided me to a day and night blind which i wouldnt have considered originally. I am so hap... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Impressed. Jen, who dealt with my queries and requests both before ordering and after delivery, could not have been more helpful or efficient.

Bewertet mit 5 von 5 Sternen

In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Mehr ansehen

Unternehmensdetails

  1. Jalousiengeschäft
  2. auch in
  3. Fensterbaubetrieb

Vom Unternehmen geschrieben

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

320 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,8

Alle Bewertungen

(320)

20 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

We would definitely recommend

This is the first time I’ve used Crosby Blinds. I bought blinds for every room. I’m extremely pleased with the wide selection on offer, advice given while choosing, timescale for manufacture & fitting, and the overall service. On the basis of my experience I would definitely recommend Crosby Blinds, and, would use again, when the time comes.

18. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They have very bad after sales service

They have very bad after sales service. They can not supply spare parts.

I need to edit my review.

"Child Safety" argument is not an acceptable argument because there is no child in the house.

On the other hand:
The product we are talking about is the Silhouette Blind. My house is totally full of Silhouette Blinds. The ones I have in my house, they all have longer control cords. How come?

In the past I sold many Silhouette Blinds from my shop. Never had such "cord" issue. Where "child safety" was always existing.

It's clear "Crosby Blinds" can not give 2 cords because they have to buy one pack ( 50 pcs) of cords for 2 cords. They don't want to carry the stock.

So it's clear they can not supply spare parts. They hide behind the "child safety" argument.

Another edit:
The blinds has 120 cm of cord. I asked 150 cm of cord. Is this 30 cm makes problemes? This is getting ridiculous.

Another edit:
Child safety is a system where the cord is one of the elements. There are other parts to built "child safety". If a house doesn't need a "child safety" you can not impose it.

The cord is available in various lenghts at Amazon as well as on other online shops. If this was the issue they wouldn't sell the cord separately.

The readers of this topic now have enough opinion about the company and about the salesperson after such attitude against a client.

Last word: I have colleagues at Luxaflex Netherland. I've contacted them, they will send me two cords of the requested lenght.

Stubborn salesperson is the worst salesperson.

14. Dezember 2020
Bewertung ohne vorherige Einladung
Crosby Blinds-Logo

Antwort von Crosby Blinds

Thank you for the edited review.

We have been selling blinds for over 45 years now so get requests for parts most days, we supply these without question and in many cases at no charge.

There are only 2 reasons why we would not supply a customer spare parts.
1- The requested part is no longer available or discontinued by the manufacturer.
2- The requested part does not comply with child safety regulations ( EN 13120:2009+A1:2014)

In this case, Mr Cleanton request was for replacement cord that was longer in length than the child safety regulations EN 13120:2009+A1:2014 allow.

Child Saftey is not an argument, it is fact, it is law !

The child safety rules apply to all blinds now sold, even if there is no child in the house.
We dont make the rules, we just abide by them for the safety of all our customers !

We do not buy the cords in packs of 50 as you state, we get these direct from Luxaflex and can order just a single (1) cord if needed. We would have been happy to supply this to you free of charge, the cost is not the issue, the length requested is the problem.

CrosbyBlinds offer unrivaled after-sales service and have serviced older blinds with spare parts for many years, but we take our legal responsibility to child safety very seriously.

We are a family business you can count on to do the right thing !!

Bewertet mit 5 von 5 Sternen

Great products and service

This is the first time we have used Crosby Blinds and we have been very impressed with the product and service.
They are very knowledgeable and professional and their after sales care is very good too.
Would highly recommend.

9. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service once again

Excellent service once again. I have replaced my old roller blinds at home and was given great advice from andrew &the team even when picking the correct colour of blinds. Very professional and happy with the product. I would highly recommend Crosby blinds.Great service

9. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Satisfied Customer

We needed a replacement for our old broken vertical blinds. Andrew was really helpful. We corresponded by email and always received prompt and helpful replies. We are very satisfied with the replacement which arrived quickly despite lockdown. Excellent service

20. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good service

Very pleased with my new blinds. The visit to the store was a good experience. The assistant was very helpful without any pressure to buy. Once I had made my choice, the service both for measuring up the window, followed up later by the fitting was very efficient. I would have no hesitation in using Crosby blinds again.

B.C Formby

30. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you

Thank you, Crosby Blinds. We ordered a large, battery powered roller blind for our bi-fold windows. These were made and fitted exactly as promised for what feels a reasonable price. Good quality and fitted right on schedule. Happy to recommend this company.

24. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I pulled too hard on a blind string I…

I pulled too hard on a blind string I bought from Crosby Blinds two years ago and snapped a part and they happily sent me a replacement spindle part out free of charge, 1st Class! Excellent customer service thoroughly recommend.

23. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent product and customer service

I ordered one blind which looks great; excellent quality, good value and a perfect fit. I am most impressed, though, with the customer service, and would definitely order from Crosby Blinds again.

20. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super happy with my purchase from…

Super happy with my purchase from Crosby Blinds. Was a little bit worried when the order didn't come on the day expected but the communication was first class. When the blind came they were a perfect fit and easy to install. Would definitely recommend this company!

16. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent blinds

Our first order from Crosby Blinds - 2 roller blinds and a Roman blind. Very happy with the blinds, the fitting service and the very good advice given in the shop at the time of ordering. Will definitely use them again.

9. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So pleased with my new blinds

This is the first time I have used Crosby Blinds. So helpful in the shop to help me make the right choice of blind. So much choice too. Just delighted with my new blinds. Good quality product and excellent fitting service together with fabulous customer service.
I will certainly be using them again.

7. September 2020
Bewertung ohne vorherige Einladung

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