I have purchased 10 INTU venetian blinds from Crosby in the last few years and found them a great company to deal with in terms of quality and price, advice and customer service. Recently I needed a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was given really great advice on the types of blind and options that might work for me. The Lady i spoke to guided me to a day and night blind which i wouldnt have considered originally. I am so hap... Mehr ansehen
Impressed. Jen, who dealt with my queries and requests both before ordering and after delivery, could not have been more helpful or efficient.
In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.
Kontaktinformationen
L23 5TD, Crosby, Vereinigtes Königreich
- 01519249494
- sales@crosbyblinds.co.uk
- crosbyblinds.co.uk
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
We would definitely recommend
This is the first time I’ve used Crosby Blinds. I bought blinds for every room. I’m extremely pleased with the wide selection on offer, advice given while choosing, timescale for manufacture & fitting, and the overall service. On the basis of my experience I would definitely recommend Crosby Blinds, and, would use again, when the time comes.
White wooden blinds.
Very impressed with this company. Very prompt, professional and worked quickly. Blinds look great & good quality. Definitely recommend!
They have very bad after sales service
They have very bad after sales service. They can not supply spare parts.
I need to edit my review.
"Child Safety" argument is not an acceptable argument because there is no child in the house.
On the other hand:
The product we are talking about is the Silhouette Blind. My house is totally full of Silhouette Blinds. The ones I have in my house, they all have longer control cords. How come?
In the past I sold many Silhouette Blinds from my shop. Never had such "cord" issue. Where "child safety" was always existing.
It's clear "Crosby Blinds" can not give 2 cords because they have to buy one pack ( 50 pcs) of cords for 2 cords. They don't want to carry the stock.
So it's clear they can not supply spare parts. They hide behind the "child safety" argument.
Another edit:
The blinds has 120 cm of cord. I asked 150 cm of cord. Is this 30 cm makes problemes? This is getting ridiculous.
Another edit:
Child safety is a system where the cord is one of the elements. There are other parts to built "child safety". If a house doesn't need a "child safety" you can not impose it.
The cord is available in various lenghts at Amazon as well as on other online shops. If this was the issue they wouldn't sell the cord separately.
The readers of this topic now have enough opinion about the company and about the salesperson after such attitude against a client.
Last word: I have colleagues at Luxaflex Netherland. I've contacted them, they will send me two cords of the requested lenght.
Stubborn salesperson is the worst salesperson.

Antwort von Crosby Blinds
Great products and service
This is the first time we have used Crosby Blinds and we have been very impressed with the product and service.
They are very knowledgeable and professional and their after sales care is very good too.
Would highly recommend.
Excellent service once again
Excellent service once again. I have replaced my old roller blinds at home and was given great advice from andrew &the team even when picking the correct colour of blinds. Very professional and happy with the product. I would highly recommend Crosby blinds.Great service
Satisfied Customer
We needed a replacement for our old broken vertical blinds. Andrew was really helpful. We corresponded by email and always received prompt and helpful replies. We are very satisfied with the replacement which arrived quickly despite lockdown. Excellent service
Excellent
Excellent service and quality product from Crosby
Excellent help and support getting the…
Excellent help and support getting the right blinds. Highly recommended.
Great customer service from start to…
Great customer service from start to finish. Have just had my third blind fitted by them. Had both roller and horizontal blinds all look lovely. Would highly recommend Crosby Blinds
Great service
Great service, hassle free, would definitely use again.
Great Customer Service & blinds look…
Great Customer Service & blinds look lovely.
I would highly recommend Crosby Blinds
Good service
Very pleased with my new blinds. The visit to the store was a good experience. The assistant was very helpful without any pressure to buy. Once I had made my choice, the service both for measuring up the window, followed up later by the fitting was very efficient. I would have no hesitation in using Crosby blinds again.
B.C Formby
Thank you
Thank you, Crosby Blinds. We ordered a large, battery powered roller blind for our bi-fold windows. These were made and fitted exactly as promised for what feels a reasonable price. Good quality and fitted right on schedule. Happy to recommend this company.
I pulled too hard on a blind string I…
I pulled too hard on a blind string I bought from Crosby Blinds two years ago and snapped a part and they happily sent me a replacement spindle part out free of charge, 1st Class! Excellent customer service thoroughly recommend.
Excellent product and customer service
I ordered one blind which looks great; excellent quality, good value and a perfect fit. I am most impressed, though, with the customer service, and would definitely order from Crosby Blinds again.
Fantastic blinds with fast delivery
Very happy with my blinds. The process from ordering a sample to ordering the blinds and the fast delivery was excellent. I would thoroughly recommend Crosby Blinds.
Super happy with my purchase from…
Super happy with my purchase from Crosby Blinds. Was a little bit worried when the order didn't come on the day expected but the communication was first class. When the blind came they were a perfect fit and easy to install. Would definitely recommend this company!
Excellent blinds
Our first order from Crosby Blinds - 2 roller blinds and a Roman blind. Very happy with the blinds, the fitting service and the very good advice given in the shop at the time of ordering. Will definitely use them again.
Ordered Made and Fitted on time and…
Ordered Made and Fitted on time and most importantly the blind looks great. Would Definitely recommend and Use again.
So pleased with my new blinds
This is the first time I have used Crosby Blinds. So helpful in the shop to help me make the right choice of blind. So much choice too. Just delighted with my new blinds. Good quality product and excellent fitting service together with fabulous customer service.
I will certainly be using them again.
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