Crosby Blinds Bewertungen 

320
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have purchased 10 INTU venetian blinds from Crosby in the last few years and found them a great company to deal with in terms of quality and price, advice and customer service. Recently I needed a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was given really great advice on the types of blind and options that might work for me. The Lady i spoke to guided me to a day and night blind which i wouldnt have considered originally. I am so hap... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Impressed. Jen, who dealt with my queries and requests both before ordering and after delivery, could not have been more helpful or efficient.

Bewertet mit 5 von 5 Sternen

In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Mehr ansehen

Unternehmensdetails

  1. Jalousiengeschäft
  2. auch in
  3. Fensterbaubetrieb

Vom Unternehmen geschrieben

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

320 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(320)

20 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent service from start to finish.

Excellent service from start to finish.
We ordered 1 blind and when it was fitted we decided to order 3 more for the front of our house.
Speedy delivery and fitting with no mess and all packaging taken away.
Highly recommended and will use them again.

2. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful customer experience

Awful customer experience. Ordered £500 blinds 10 weeks ago on the premise of a 1-2 week delivery time. Absolutely ZERO comms on an update other than when I’ve chased. Then Crosby and Bloc playing the blame game. Do not waste your time or money. Extremely stressful and poor experience.

27. Mai 2021
Bewertung ohne vorherige Einladung
Crosby Blinds-Logo

Antwort von Crosby Blinds

While we really are very sorry for the delay, we still believe we offer good customer service.

Once the order was placed we advised Mr Davies that the motor was out of stock with Bloe the manufacture of this branded product.

We offered a full refund with our apologies, however Mr Davies requested to wait for the motor to come back in stock. Bloc the manufacture had no confirmed date for restock at this time.

Since the order was placed we had emailed Mr Davies 7 times along with return phone calls, each time offering our apologies, along with any updated information we had from Bloc with the offer to cancel and take a full refund.

Good news though.. the motor has now in stock again and the order has been expedited at our request and the blind now delivered.

Imported stock is a global problem at present for many industries and many leading brands, this is something that is totally out of our hands.
We do however have many own-brand products which we have greater stock control and no shortages

To summarise we are very sorry for the delay, we have tried no matter how difficult to give the best honest customer service we can, and hopefully, our Trust Pilot ‘Excellent’ rating reflects this.

Bewertet mit 5 von 5 Sternen

I ordered Vertical blinds from Crosby…

I ordered Vertical blinds from Crosby and must admit was a bit nervous about doing it online But Crosby blinds made it so easy . I did phone to be able to speak to someone just to be sure and in todays climate of not always being able to speak to someone it was a pleasure and easy to contact even though I made a couple of mistakes on dates but it was quickly sorted . They have lots of options for contact and customer service outstanding . Would definitely go to them again .

27. Mai 2021
Bewertung ohne vorherige Einladung
Crosby Blinds-Logo

Antwort von Crosby Blinds

Jackie, thank you so much for the lovely review and kind words 😊

Bewertet mit 5 von 5 Sternen

Had blinds fitted for a show apartment

Had blinds fitted for a show apartment, great service and the blinds looks fantastic!

13. Mai 2021
Bewertung ohne vorherige Einladung
Crosby Blinds-Logo

Antwort von Crosby Blinds

Thank you for the review.
Yes they did look great, hopefuly more to come..

Bewertet mit 1 von 5 Sternen

AVOID

AVOID! We measured carefully for a blackout blind, however it doesn't fit our window. They have checked the blind and have just said it is as it should be and blamed us for not measuring correctly. We are now out of pocket with no blind. Absolutely awful customer service. Can't recommend and will never use again.

20. April 2021
Bewertung ohne vorherige Einladung
Crosby Blinds-Logo

Antwort von Crosby Blinds

Mr Rob Blind .. not a customer by name we have ever had.
However on further investigation with TrustPilot we found the real customer and will share the following for any potential new customer to consider.

The blind in question was reported to us as not fitting the window, so ‘we’ arranged a carrier collection and inspection, we advised the customer in advance that if the blind had been found to be made incorrectly it would be replaced or refund without question as a matter of top priority.
However the manufacturer 'Bloc' who inspected the blind found it to be millimetre perfect and to specification in every-way to what was ordered.
So we then offered to have the blind adjusted to new sizes if the customer remeasured.

Pretty good customer service so far ?

Through out this sale we have tried to support our dear customer Mr Blind even though the window was measured incorrectly by himself.

Our TrustPilot ‘excellent’ rating hopefully reiterates this.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Great comms prior, arrived on time, pleasant and respectful, fitted quickly with minimal mess, blinds work great and really change the rooms. I ordered more!

15. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Blinds

Excellent service once again. All my blinds have been purchased from Crosby Blinds. Jen is ever so helpful and friendly with any questions you may have. Great website, ease of use, swift delivery also. They even help out when you are the whom has made an error on an order. Highly recommended.

1. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

From start to finish first class…

From start to finish first class service, Andrew was very helpful with good advice on the three motorised day night blind we have just received. They fit and work perfectly in our new kitchen extension. Would certainly recommend Crosby blinds and will be using them again.

27. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New battery pack

Andrew , thanks for sending me out a new battery pack for my blinds . Now I can take the sheet down from the window :-)

Amazing service as always and thanks for the pad and pens

X
X

13. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Two good blinds

I've now had two blinds from Crosby Blinds, both 25mm, brushed metal made by Luxaflex. They are very easy to hang and made to a high standard. The first blind was perfect. Sadly there was a fault in the second as it hung 1 cm long on one side that the other. This is where Crosby were really helpful. They contacted Luxaflex and a new, replacement blind arrived this morning. I would not hesitate to use Crosby Blinds again. They offer keen prices and, as I've discovered to my delight, an excellent after-sales service.

19. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. Andrew's responses to email were super quick, and the blinds arrrived quickly and are great. (Luxaflex TruFit)

12. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just had the front of my house fitted…

Just had the front of my house fitted with Venetian blinds. I’m am thrilled with them. Great quality look amazing and the service is excellent. Lovely people who have done a fantastic job. Well done Crosby Blinds.

5. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service from Crosby blinds

Great service from Crosby blinds. Advice was given on the phone as to suitability on different materials ( re heat retention) as we were ordering 3 different colours to go together in a striped pattern. How to order the blind and how to measure could not have been clearer and swatches of material were offered. Even when the rail was damaged in transit, a replacement was provided very quickly and Crosby blinds telephone service was excellent. I would certainly use this company again and for the material we picked , they were definitely the most competitive price on a 5m run. Blinds look great and spare slats were also provided.

26. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely first class from start to…

Absolutely first class from start to finish. Helped me order what I required fo a large sliding door. Arrived quicker than expected, had a slight problem with one was quickly replaced. Nothing was too much trouble. Highly recommend and will definitely use again.

19. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Many thanks

We are very pleased with out new blinds from Crosby Blinds, prompt, perfessional team and they worked quickly doing the job, can't fault them

11. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had two blinds for my front room

Had two blinds for my front room. Absolutely love them. Ordered wrong fittings and they sent me the right ones within two days .No charge. Would recommend this company and if I need anymore blinds I will definitely be buying them from Crosby blinds.

7. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous service start to finish

The team at Crosby offer a brilliant service with genuine delivery dates and all the help you could need if fitting yourself. Any problems are sorted immediately. Fabulous - thank you!

19. Dezember 2020
Bewertung ohne vorherige Einladung

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