I had an issue downloading my schedule on both IOS and Android phones. Opened a ticket seeing I could not solve the problem via the Q&A. Within a short time I received a message on whatsapp giving... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've tried contacting them on their contact form multiple times on different devices but it always fails to send. Tried emailing them, no response. Tried on instagram, no response. is this company eve... Mehr ansehen
The system fails constantly. The company offers multiple products that could easily be combined into one, clearly aiming to increase sales rather than improve usability. The software remains outdate... Mehr ansehen
Unternehmen hat geantwortet
Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky
Kontaktinformationen
3,3
Akzeptabel
363 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent user interface
The interface is very user friendly and the functionality fits my requirements. However, I wish there is an option to leave a comment or remark on my roster/schedule.
29. Juli 2023
Antwort von CrewLounge AERO
Dear Khairul, Thank you for your valuable feedback regarding our interface and functionality. We are delighted to hear that you find the interface user-friendly and that it meets your requirements. We are constantly working to improve our services and provide a seamless user experience. We will take your feedback into consideration while planning future updates, do let us know the details via email.
Useful and Practical App
Like using the app for its ease and practicality. Couldn’t care for the photo post function really, which I think should be accessible separately as a menu option, rather than on the main page.
29. Juli 2023
Antwort von CrewLounge AERO
Dear Khaled, Thank you for your feedback and rating. We certainly understand that you have no personal preference for the daily picture. You can upload your own photo from the Settings page, or you can skip the main page and let the app launch directly to your Roster.
I like this app
I like this app. Its very simple and intuitive. The layout from the app allows us to acces quickly the content of the app.
23. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Ricardo, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you like our app and find it simple and intuitive. Creating a user-friendly experience is one of our top priorities, and we're glad to know that the layout has made it easy for you to access the app's content quickly. #crewlounge
Great logbook program and affordable…
Great logbook program and affordable too.
3. September 2022
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Arina, Thank you so much for leaving us a positive review! We genuinely appreciate your support and value you as a customer. If you have any suggestions for improvements or additional features you'd like to see in the future, please feel free to share them with us. #crewlounge
Very professional assistance
Very professional assistance , helpful application to stay updated with the flight hours.
11. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear ABDERRAHMANE, Thank you again for your positive review and for taking the time to share your experience.
Great pilot logbook app
Great airline pilots logbook app. Excellent tech support when updates happen. Recommended
10. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Brij, Thank you again for your positive review and recommendation.
Should load all the comments that have…
Should load all the comments that have in RAIDO system. When download the roster, the comments don’t come with the roster.
5. Juli 2023
Antwort von CrewLounge AERO
Dear Lucas, Thanks for your feedback regarding how we can improve our product. Please feel free to share them with us via email, so that we can review yout request and have it work. #crewlounge
Had an issue with roster download
Had an issue with roster download, one email, few hours, problem solved! Great support!
30. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Igor, Thank you so much for your positive review! Providing prompt and effective support is always our goal, and we are thrilled to hear that the team was able to solve the problem right away.
The support is amazing
The software is good and fits my needs. Unfortunately problems can happen, but I'm happy to know that I can count on CrewLounge support to fix those issues.
13. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Joao, Thank you for taking the time to leave a review! We understand that occasional problems may arise, but our team is dedicated to resolving any issues promptly and efficiently. Thank you again for your positive feedback, and we look forward to continuing to meet your needs in the future!
Fantastic App for helicopter pilots
Fantastic App for helicopter pilots. Good for logging HEMS and NVG time. Very flexible and easy to use. Would love a native Mac app that doesn't require XQuartz.
Keep up the good work.
16. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Abri, Version 6 will be web-based and thus no longer require Quartz or any other installation. V6 will be rolled out in 2023.
Great product and customer service
Great product. Love the roster download feature.
Excellent customer support. Always prompt with accurate solutions.
9. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Gerard, Thank you so much for your kind words and positive feedback! It's wonderful to know that our customer support team has been providing you with excellent assistance and prompt, accurate solutions.
Helpful
They are very supportive and quick to reply! Everything that I’ve asked regarding my logbooks arquives conversion was made by then for free! I strongly recommend it!
7. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Thank you so much for your positive review! We're thrilled to hear that you found our support team to be both supportive and quick to respond. We strive to provide excellent customer service, and it's great to know that we met your expectations. Your recommendation and trust in our services is much appreciated.
Very fast response gave me impressed
My company web site sometimes make trouble. so many case it doesn't work when I try to download new roster. This time has been same situation. commonly there need to 2 weeks for repair. But I couldn't wait this process cuz my changed roster comming few days later.. So I tried to chated to app programer directly. and he answer to me quickly and quick repaired also. I spent only 3days to fix!!
26. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Seung, Thank you for sharing your experience with us. Glad to hear that our team was able to fix the problem in a short period of time. Timely and efficient support is our priority.
Very well made log book app
Very well made log book app, well supported and easy to use (pilot friendly). It is really easy to complete your CV or Pilot data sheet when attending an interview using the totals or query function of the app.
It can become even better if they incorporate a FTL calculator so one person can double check his flight, duty and rest limitations thru the app.
2. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Dimitar, Thank you for taking the time to share your positive feedback about our app. It's great to hear that you found it well made, user-friendly, and well-supported. Your suggestion is very much welcome to enhance the app's functionality and make it even more useful for pilots.
Easy to log and complete.
8. November 2022
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Roland, Thank you for taking the time to leave a review. We are delighted to hear that you find our logging and completion process easy to use. Your feedback is greatly appreciated.
One of the best logbook application!
One of the best logbook application!
Excellent support!!
21. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Dimitrios, Thank you for your feedback regarding our logbook application. We are thrilled to hear that you consider it one of the best! Providing a high-quality and user-friendly experience is our utmost priority, and it's rewarding to know that we have met your expectations. Have a nice day!
Superb tool
Superb tool, full of option to fullfill any airline -and not- pilot expectations. Multi platform.
What's the difference between CrewLounge AERO and the other log softwares? The outstanding customer support!
16. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Marco, Thank you for your wonderful feedback about CrewLounge AERO, our comprehensive tool for fulfilling the expectations of airline and non-airline pilots. We're thrilled to hear that you find it superb and packed with options. Offering a multi-platform experience is important to us, and we're glad it has met your needs.
Good follow up when you have a…
Good follow up when you have a question. I asked about roster share and the solution was quite simple,but I wouldn't have found it by myself
3. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear D, Thank you for your feedback regarding our follow-up and support. We are glad to hear that our team was able to provide you with assistance when you had a question about roster sharing. It's our goal to ensure that our users receive prompt and helpful responses to their inquiries.
Best digital logbook
I love this app. Been flying since 2007 and I have always been using paper logbooks. Finally got rid of em and found this digital logbook which makes your life so easy. Also if I ever had any problems I have had awesome and quick customer support. I really recommend this app to all pilots.
22. April 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Jani, Thank you so much for taking the time to write a review of our app! We are thrilled to hear that you love our digital logbook and that it has made your life easier as a pilot. We understand the importance of having an efficient and reliable logbook, and we are happy to provide that service to you. Thank you for recommending our app to other pilots. Your support and feedback means a lot to us. #crewlounge
Stable and Professional
Very professional, and stable.
I think, that roster viewing must be organized to be more simple and clear.
21. April 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Grigoris, Thank you for taking the time to share your thoughts on our service. We are thrilled to hear that you found our team to be professional and stable. If you have any further suggestions or feedback, please do not hesitate to let us know. #crewlounge
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.