I had an issue downloading my schedule on both IOS and Android phones. Opened a ticket seeing I could not solve the problem via the Q&A. Within a short time I received a message on whatsapp giving... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've tried contacting them on their contact form multiple times on different devices but it always fails to send. Tried emailing them, no response. Tried on instagram, no response. is this company eve... Mehr ansehen
The system fails constantly. The company offers multiple products that could easily be combined into one, clearly aiming to increase sales rather than improve usability. The software remains outdate... Mehr ansehen
Unternehmen hat geantwortet
Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky
Kontaktinformationen
3,3
Akzeptabel
363 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Best app i tried on the store
Best app i tried on the store. They are quick to answer and fix upload problems! A lot of company supported and not that expensive.
18. April 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Rau, Thank you for taking the time to share your experience with our app. We are thrilled to hear that you found our service to be the best you've tried on the store and that our support team was quick to address any upload problems you experienced. If you have any further feedback or suggestions, please do not hesitate to let us know. #crewlounge
Excellent customer service
Fast attendance while having any issues.
13. April 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Alejandro, Thank you for taking the time to provide feedback on your experience. It's great to hear that you were satisfied with the speed of attendance when you experienced any issues. #crewlounge
Best commercial Logbook
One of the best aviation apps for logbooks I've ever seen. Works seamlessly with Turkish Airlines systems. Logs accurately flight times, night times. Allows you to see your destinations on a map, continually improving. Most of all there customer service is brilliant. Banks everything on the cloud so you have a piece of mind. I've been using it for approximately a year now and hasn't let me down so far. Highly recommended. The ability to produce a electronic logbook should be available on the Android version rather than the desktop version which i hope will come soon. For commercial pilots i highly recommend it. Pricepoint is also good.
5. April 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Bilal, Thank you for taking the time to provide us with your feedback on our logbook app. We are thrilled to know that you find our customer service to be brilliant. Our team works hard to provide exceptional support and ensure that our users have a hassle-free experience when using our product. Glad to let you know that we are working on Version 6, making the desktop redundant in the future. #crewlounge
CrewLounge PilotLog is really the best…
CrewLounge PilotLog is really the best pilotlog service!
What makes them the best, is the service they provide. It is fast, helpful and straightforward.
Also, the application on mobile devices, both Android and iOS, is intuitive and very easy to use. It is not slow or old as some other pilot log applications.
Furthermore, if you are considering between CrewLounge and Dauntless Aviation Safelog, then I would strongly recommend to stay away from Safelog as the service may be totally terrifying. I am telling this from my own experience and also from some reviews I have read. With CrewLounge, the experience has been the opposite, completely amazing.
If you are interested in importing from LEON or other roster system or even other pilot log service, then CrewLounge may provide that option for free. They will ask some information and the set up will take some time, but not too long and if there are any issues, they do reply rather quickly. After it is set up, the upload works extremely quickly and is very easy to use.
30. März 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Thank you for taking the time to share your positive feedback. We are thrilled to hear that you find CrewLounge PilotLog the best in the industry and appreciate your kind words about our service. We are grateful for your loyalty and support and look forward to continuing to serve you in the future. #crewlounge
Pilot log book works great
23. März 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Brad, thank you for your warm and positive review! We're such delighted to know that the app works great on you. Kind regards, #crewlounge
Helps me to plan my workday
13. März 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Thank you for your review, Pepe! Glad to know our app is very useful to you. #crewlounge
Simple and easy to use
They have been very good and the app is easy to use. I’ve managed to upload 20 years and 11k hours of flights. It now connects to our planning software and automatically loads the flight and then updates after the flight. Super easy.
12. März 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear David, we are very much delighted with your positive review and feedback. Rest assured that we will continue to provide you with the best app and support! #crewlounge
Very good contact with service.
Very good contact with service.
Service is very helpful
8. März 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Michal, Thank you for sharing your good experience with us! We keep on improving our app for customer satisfaction. #crewlounge
Teally Helpful
4. März 2023
Antwort von CrewLounge AERO
Dear Guillermo, thank you so much for sharing your experience and leaving an excellent rating with us - highly appreciated! #crewlounge
Great customer support
Great customer support! If you have any issues they will truly take care of you and help you out until everything is solved! Awesome!
6. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Hi Claudio, thanks for sharing your valuable feedback! We work everyday to create the best possible experience for our customers. Our team here is super happy to hear such good feedback! #crewlounge
Easy enough for a senior Aviator
I have been a airline Pilot for over 30 years. First time using a digital logbook.
Very easy interface to use and understand. It has integrated seamlessly with the company’s database.
Highly recomendable.
27. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Ronny, our team is greatly delighted to receive this message from you! Thank you for your kind words and rest assured that we would continue to deliver the best app and support ever! #crewlounge
Very nice app for a good price
Very nice app for a good price! Nice functions and usability. The support is really good aswell!
They have helped me several times and answered very quickly and been very helpful. Easily 5/5.
21. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Martin, Thank you for leaving this awesome review! #crewlounge
customer support is fast and helpful
Excellent customer support (I had a sugggestion, not an issue with roster sync and within a few days this was implemented).
6. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Hi Arie, thank you so much for sharing your experience with us. Have a good day! #crewlounge
Aplicativo não abre no Windows 11
Aplicativo não abre no Windows 11, suporte tenta resolver mais não consegue.
Atualização 13/02/2023
Porém, entraram em contato comigo, agendaram uma ação, e tudo foi resolvido.
Agora trabalhando normalmente.
Muito obrigado.
5. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Prezado Flavio, É um prazer ler seu feedback e avaliação. Muito obrigado por apreciar nossa equipe de suporte e o software em geral. Tenha certeza de que continuaremos a fornecer o mesmo nível de suporte. #crewlounge
I’m very happy with this App
I’m very happy with this App!
This App help me, efficiently, to be organized with my schedule.
5. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Hector, Thanks a lot for your positive review and let us know how we can make this into a five star too! #crewlounge
Antwort von CrewLounge AERO
We're really grateful and appreciate you taking the time to share your rating with us, Jenni! #crewlounge
Great company with excellent customer
4. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Dear Matthew, thank you for sharing this positive experience of yours! #crewlounge
Easy to use
Easy to use. A bit slow downloading and converting the roster
21. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Hi Andreas, thank you for sharing your review here on TrustPilot, much appreciated. We'll check your airline's interface to see if there is a way to speed things up.
Very easy to use
Very good app, easy to use and useful
17. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Hi Gabriela, thank you for rating our app! Glad to hear you love it!
Five stars
I’m happy with the app. It helps me to update my roster and every activities.
16. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von CrewLounge AERO
Hello Leonardo, thank you for sharing your experience about CrewLounge AERO.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.