Being cautious of our credit standing, I looked at Credit Secret's reminder of the 'numbers' game. I ordered the digital guidebook, only to be reminded that I had done the same a couple of years ago.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Vanessa was the consummate professional. She was very kind in allowing me to explain my issue and then she expertly guided me to a resolution. I can't thank her enough. If you had more stars I would c... Mehr ansehen
I was confused as to the website I should log into as a member, but Vanessa set me straight. She sent a link to my email wherin I could gain access to Credit Secrets. She also advised me to make a p... Mehr ansehen
I had pleasure of speaking with to David. I was in a very bad mood when calling because I didn’t have access to anything after i paid for it,to only be informed there was another account with a diffe... Mehr ansehen
Unternehmensdetails
Über CreditSecrets.com
Vom Unternehmen geschrieben
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Kontaktinformationen
312 W 2nd St #A747, 82601, Casper, Vereinigte Staaten
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4,8
Hervorragend
1024 Bewertungen
Hat 68 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Satisfaction guarantee for sure
It was a wonderful expierience for me! I had a problem getting logged into the program, so I thought (it was my fault the whole time lol). Customer service communicated very well and were persistent. I ended up speaking with Ann she awesome by BTW! She was very patient thru my idiot moments. Very knowledgeable and overall very helpful. I’m not sure I have ever had a better experience ever in life.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Vernon! We’re so glad to hear you had such a wonderful experience and that Ann was able to help you get everything sorted out. Her patience, knowledge, and persistence truly shine through in moments like this, and we’ll be sure to share your kind words with her. We appreciate your sense of humor and your trust in our team!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I talked to Mario on the phone this…
I talked to Mario on the phone this afternoon..
He was EXTREMELY helpful.
Very informative.
And he gave me the steps to follow.
For making sure my personal information is correct.
When I pull my credit report.
And the three letters I need to write.
Sending them by certified letter
I have also been talking to Kirsty as well..
Via email..
She's also been EXTREMELY helpful as well...
She's the one that got Mario to call me this afternoon...
So, kudos to the both of them.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Beckey! We’re thrilled to hear that both Mario and Kirsty provided such exceptional support. It’s great to know Mario walked you through the steps clearly and that Kirsty coordinated everything so smoothly. We’ll be sure to share your kind words with them — they’ll be so glad to know they made a difference!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
What went wrong is
What went wrong is, I was forwarded to the Scoresense website and when I tried to return to start the process, I cant find your webpage, with no contact infurmation im very displeased essentially liding all hope in your system tvat i paid for including the automatic app which is gone, is there anyone to help me? Otherwise it's time to start a SCAM campaign
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Hi Christian — I’m sorry you had that frustrating experience. We are not a scam and our support information is easy to find on Trustpilot, on our website, and in every order email.
A few steps that usually fix the issue you described:
1. Go to creditsecrets.com and click Sign In.
2. If you cannot log in, use the Forgot Password link to reset your password.
3. If you were forwarded to ScoreSense, close your browser, clear your cache, then return to creditsecrets.com and sign in again. Sometimes the redirect clears after a fresh session.
If that does not work, please contact our Customer Success Team so we can resolve this immediately. Our team will escalate and confirm everything for you.
Contact info
support@creditsecret.org
877-215-6015 — Monday to Friday, 9am ET to 7pm ET
We’ve helped thousands of customers and we take issues like this seriously. Please reach out and we will make this right.
Antwort von CreditSecrets.com
Thank you, Randy! We’re glad to hear you experienced patience, professionalism, and courteous service from our team. We appreciate your feedback and are always happy to help!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
helpful and friendly customer service
The representative was knowledgeable and helpful.
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Shikena! We’re so glad to hear our representative was both helpful and knowledgeable. We appreciate your kind words and are happy we could make your experience a positive one!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
It was a great call because of the…
It was a great call because of the service received from Daniel. The representative whom I spoke with was very patient kind and supportive and made sure everything was done as I requested. I appreciate him for what he did.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Fulvia! We’re so glad to hear Daniel provided such patient, kind, and supportive service. It’s great to know he took the time to ensure everything was handled just as you requested. We’ll be sure to share your appreciation with him — he’ll be thrilled to hear it!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Very helpful cs rep.
At first, when I tried ordering online, my card kept declining even though there was money in the account. I called the support number and was able to order the physical copy and got access to the digital copy as well. The representative was very helpful. Now, in 7-10 business days, I will start on my journey to improving my credit.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Dee! We’re so glad you reached out and that our representative was able to assist with your order and get you full access. We’re excited for you to begin your journey to improving your credit — and we’ll be here to support you every step of the way!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Very easy to talk to and very helpful.
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Jim! We’re glad to hear our representative was easy to talk to and helpful during your experience. We appreciate your feedback and are always happy to assist!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
SCAM
SCAM! SCAM! SCAM! I was charged $188 with NO problem, BUT I could not log in; I could not get my password updated; and I received absolutely nothing but credit reports that I could have gotten for free. I was unable to talk to anyone AND I sent SEVERAL emails and fair warning for poor service and NO product. ALSO, if you NEED more info, check the emails I sent with screenshots of what I was charged AND my inability to log in. THAT should be enough "info" for you.
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Hi Mark, we’re very sorry to hear about your frustration, but we want to assure you that Credit Secrets is not a scam. We’re a legitimate company with thousands of satisfied customers and a full Customer Success Team available to help.
We reached out on October 24th in response to your missed call on the 23rd, but did not get an answer and was unable to leave a voicemail.
You emailed us on a Sunday, when our customer support is closed. You demanded a refund because "No support was available by phone on Sunday, October 26, 2025, at 1:44pm."
We’ve already issued you a full refund and have been trying to reach you to confirm everything was resolved. Please reach out if you can. Colossians 3:13
Our contact information is listed throughout our website, emails, and materials — you can always reach us directly at support@creditsecret.org or by calling 877-215-6015, Monday – Friday, 9am ET to 7pm ET.
Talked with customer service Dina was…
Talked with customer service Dina was very polite caring and patient ging thru steps I needed to do thank you’all so much Nancy lowe
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Nancy! We’re so glad to hear Dina provided polite, caring, and patient support while guiding you through each step. We’ll be sure to share your kind words with her — she’ll be thrilled to know she made your experience a positive one!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
She was very professional and helpful.
She was very professional and helpful.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Kenneth! We’re happy to hear our representative was both professional and helpful during your experience. We truly appreciate your feedback and the chance to assist you!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Outstanding customer service
I spoke with a wonderful, very friendly, efficient lady who listened to me babble on far longer than she needed too. She fixed the problem right away, and stayed on the phone with me until she knew it was working. Unfortunately I didn’t get her name because I was to wrapped up in my own issues, which she was so gracious about.
Thanks for the fantastic experience!
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Cindy! We’re thrilled to hear you had such a fantastic experience with our customer service team. It means a lot to know our representative was friendly, efficient, and took the time to make sure everything was working before ending the call. We’ll be sure to share your kind words with the whole team!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great customer service
VERY patient and was able to answer all my questions.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you for your feedback! We’re so glad to hear our representative was patient and able to answer all your questions. Providing great customer service is always our top priority, and we’re happy we could help!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Staff Assistance
Assist in getting started. Staff courteous and knowledgeable.
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Nadirah! We’re so glad our staff was able to assist you in getting started and that you found them courteous and knowledgeable. We appreciate your kind words and the opportunity to help!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Rick was attentive
Rick was attentive, knowledgeable and patient with me (some one who is not a techy person). He is an asset to your company. Keep up the great customer service as demonstrated. Thanks again. Have a blessed evening.
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Hermance! We’re delighted to hear that Rick provided such attentive, patient, and knowledgeable support. He truly is an asset to our team, and we’ll be sure to share your kind words with him. We appreciate your encouragement and wish you a blessed evening as well!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Representative was very knowledgeable…
Representative was very knowledgeable took his time walk me through the process very customer service orientated
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Ricky! We’re so glad to hear that our representative took the time to walk you through the process and provided knowledgeable, customer-focused support. We appreciate your feedback and are happy we could help!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
You representative was very knowledgeable.
Your representative was very knowledgeable and kind. She found my account very efficiently. She explained what went wrong and I also received a refund.
14. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Lawrence! We’re so glad to hear our representative was knowledgeable, kind, and efficient in resolving your issue and processing your refund. We appreciate you sharing your experience and are happy we could help!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Personally It’s about helping people…
Personally It’s about helping people and our love ones who want to help themselves. “ Making- Change “ Progress ! Iron sharpens Iron ! My elders always passed on good advice, a mind is a terrible thing to waste . Tell me who your friends are, and I’ll tell you who you are . Great - Parenting !🥰💕 Good Spiritual Food from the Grand Creator Above Jehovah !
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, David! Your message truly captures the spirit of growth, encouragement, and helping others. We’re grateful for your uplifting words and the reminder that progress comes from both faith and community. Your positivity is inspiring to our whole team!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Everything was addressed and taken care…
Everything was addressed and taken care of. She was exceptionally professional.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Jeff! We’re glad to hear everything was addressed quickly and that our representative provided exceptionally professional service. We appreciate your feedback and the opportunity to assist you!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Antwort von CreditSecrets.com
Thanks so much for your kind words, Adrienne! We’re thrilled to hear our customer service team was helpful to you. If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at **877-215-6015**, Monday – Friday, 9 am ET to 7 pm ET. #trusttheprocess
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Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.