After some misunderstandings about my purchase and membership, the folks at Credit Secrets went ABOVE AND BEYOND good service by guiding me step by step in downloading some resources from their webpage and were extremely helful to me.

Being cautious of our credit standing, I looked at Credit Secret's reminder of the 'numbers' game. I ordered the digital guidebook, only to be reminded that I had done the same a couple of years ago. They immediately refunded my new purchase and wished me well. I need to retrieve my memory and the Credit Secret guidelines and do my due diligence.

Sonya was professional and easy to speak with. She knows her job. Thank you

They fixed my problem fast and were very helpful in their emails.
Best support I have ever received.

Vanessa was the consummate professional. She was very kind in allowing me to explain my issue and then she expertly guided me to a resolution. I can't thank her enough. If you had more stars I would certainly give them to her!

The way she took her time to explain everything to me also she was very nice plus she didn't rush me off the phone she tried to help me in every way possible

Kelly was very helpful. 5 star service.

I had pleasure of speaking with to David. I was in a very bad mood when calling because I didn’t have access to anything after i paid for it,to only be informed there was another account with a different email that had been paid on.So David gave me a refund for the other account kept $199 because i will need the help with all of this. David was such a blessing to me today. I asked him if this really works he said he hasn’t has to use it because he’s 23, how he’s seen it help a lot of people. Plus he said they are always they to help. I currently am please with what’s going to happen.

Customer service answered promptly and resolved my issue.

This is the most comprehensive experience I’ve had so far and will be for the times to come!

The success is outstanding but its a little hard to understand but it really works.. 48 points in 2 weeks. Thank you!!

After only 1 month, i was able to remove both collections from my Credit Bureaus. i no longer need the service.

Vanessa was awesome she helped me tremendously

Hi my name is Lucille and the lady I talk with today were very helpful thank you and I am looking forward to getting better help with my credit thank you

Helpful in helping me understand more about the product.

Support was knowledgeable and walked me right through the setup process! Very helpful!

The representative was knowledgeable, professional and very helpful. She solved the reason for my call right away.

They were able to help me get what I needed. The Rep was very kind and helpful to find me the right place for assistance. The follow up came very fast and my problem was solved!

I called frustrated that I paid for this service but the only way this would benefit me is if I continually purchased other services and a separate charge I didn't authorize. The rep patiently explained the product and issued a reimbursement for the unauthorized charge.

The company is very understanding of my current situation I had many kind words and reassurance that I've done the right thing and I just got to follow the book.