Being cautious of our credit standing, I looked at Credit Secret's reminder of the 'numbers' game. I ordered the digital guidebook, only to be reminded that I had done the same a couple of years ago.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Vanessa was the consummate professional. She was very kind in allowing me to explain my issue and then she expertly guided me to a resolution. I can't thank her enough. If you had more stars I would c... Mehr ansehen
I was confused as to the website I should log into as a member, but Vanessa set me straight. She sent a link to my email wherin I could gain access to Credit Secrets. She also advised me to make a p... Mehr ansehen
I had pleasure of speaking with to David. I was in a very bad mood when calling because I didn’t have access to anything after i paid for it,to only be informed there was another account with a diffe... Mehr ansehen
Unternehmensdetails
Über CreditSecrets.com
Vom Unternehmen geschrieben
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Kontaktinformationen
312 W 2nd St #A747, 82601, Casper, Vereinigte Staaten
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4,8
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1024 Bewertungen
Hat 68 % seiner negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I've completed CS Part 1 letters & use Automator
I have used their Part 1 letters in the Automator. As you go through the process, if the creditor does not follow the legal process they are in federal violation, or not in compliance with section blah blah of the fair debt collection practices act already built in these letters. You have to follow CS guidelines to make it work but it makes the letter to the creditor very professional telling them they are in violation of federal law, sections, etc... And at these points we need all the help we can get as this is exhausting & very scary. Another bonus is using the online certified mail website to mail each letter. You now have backup, tracking & signatures for each letter when they pick it up. No driving to the post office only during business hours. When your done creating your letter you ship it online & they send it out as soon as they can w/ confirmation. If you personally try to check if the letter is picked up at post office I promise you its very hard to get anyone to answer the phone at a post office plus you end up going thru usps online & that does not always work. I've done it.
Good Luck to all of you.
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you for sharing such a detailed update on your experience. We’re glad to hear you’ve completed Part 1 and are using the Automator as intended. You’re absolutely right — following the Credit Secrets guidelines step by step is key, and the letters are designed to clearly document compliance requirements in a professional, legally grounded way.
We also appreciate you highlighting the value of online certified mail. Having tracking, confirmation, and documentation without the added stress of post office visits can make a big difference, especially during a process that can feel overwhelming at times.
Thank you again for sharing encouragement with others who may be just getting started. We’re here to support you as you continue forward.
If there’s anything we can do to assist along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Just stating put but expecting great things to raise my scores.
Just stating put but expecting great things to happen!
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Andrew! Getting started is a big first step, and we’re glad to hear you’re expecting great things ahead. We’ll be here to support you as you work toward raising your scores and reaching your goals.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Working diligently in help get started
Working diligently in help get started, very happy.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Thomas! We’re glad to hear our team worked diligently to help you get started and that you’re very happy so far. We appreciate your feedback and look forward to supporting you as you move forward!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I had a glitch when my order was…Total surprise I got a response on the weekend
I had a glitch when my order was processing. I checked all online possible locations and nothing showed up. I then wrote an email about not receiving a message, a welcome or error message. I did not think I would get a response on a weekend night so I did not check my emails until Sunday night, and to my surprise I had several messages, one was an apology and it included the acceptance of my order processed, my welcome letter and login information. Oh yes, I am delighted and surprised. Excellent Customer Service. The representative Kristy evensent me a separate email regarding a refund on the way, I had actually paid twice or the system did it. I appreciate this kind of service because that gives me confidence that this is a great example of what I can expect during my new relationship with their organization. I am grateful and will totally recommend them to family and friends and acquaintances based on their great service exceeding my expectations. Way to go, I mean it from the bottomof my heart. I believe I willbe able to expect great results from my membership and purchase, plus they are 24/7/365.
Thank you very much Credit Secrets. Your reputation obviously is based on standards, because you were there, went into action so that speaks volumes.100%
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Lavonna! We’re truly grateful for your thoughtful and detailed feedback. We’re glad our team was able to respond quickly, even over the weekend, resolve the processing issue, and make sure you received your welcome information and login details. It’s also great to hear Kristy was able to identify the duplicate charge and take care of the refund promptly.
Your confidence in our service means a great deal to us, and we’re honored by your recommendation to family and friends. We’re excited to support you throughout your journey and truly appreciate your trust in Credit Secrets.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Money Back Guarantee is NOT TRUE
Money Back Guarantee is NOT TRUE. I tried this service and didn't find it useful so cancelled my account. I never accessed the resources, however I was continually charged for months. When I got in touch, the recurring subscriptions were refunded but not the original payment that was supposed to have a money back guarantee on it.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Hi Elizabeth,
We’re sorry you felt disappointed with your experience, and we appreciate the opportunity to clarify for readers.
Credit Secrets does offer a money-back guarantee, which applies under the specific terms outlined at the time of enrollment. In your case, recurring subscription charges were refunded once you contacted support, and your account was cancelled.
The initial enrollment payment falls under the stated guarantee conditions, which differ from ongoing subscription billing. While we understand that can be frustrating, the outcome followed the terms agreed to at signup.
If you’d like us to review your account again or have questions about the guarantee terms, our support team is always available at support@creditsecret.org or 877-215-6015, Monday–Friday, 9am–7pm ET.
— Credit Secrets Team
#trusttheprocess
Great Start On My Credit Journey
I am extremely greatful to become a Credit Secrets Member! I'm excited about Joining the Credit Secrets Smart Money Club which will provide me with enough insight and guidance to navigate my Credit Journey. Thanks to Daniella for helping me make needed adjustments so I can move forward!
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Lawrence! We’re excited to have you as a Credit Secrets member and glad to hear you’re off to a great start on your credit journey. It’s wonderful to know the Smart Money Club is giving you the insight and guidance you’re looking for, and we’re grateful to Daniella for helping you make the adjustments needed to move forward. We appreciate your enthusiasm and look forward to supporting you along the way!
If there’s anything we can do to support you, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
After initially signing up
After initially signing up, I had to put everything on hold due to medical issue. In getting back to using the site again, Dina was a great in helping me walk through the setup and downloads. Thank you!!!!
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Don! We’re glad you were able to get back to the program and that Dina was there to help walk you through the setup and downloads. We appreciate you sharing your experience and hope everything is going well as you move forward. Dina will be happy to know she made the process easier for you!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I had an issue with my order
I had an issue with my order, or so I thought, but come to find it was a classic case of user error and ADHD. I had bought this product over a year ago and, instead of charging my credit card a second time, I was refunded for the second purchase.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, James! We’re glad everything was sorted out and that we were able to quickly identify what happened. We appreciate your honesty and sense of humor — and we’re happy we could take care of the duplicate purchase and issue the refund instead of charging you again.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I'm brand new
I'm brand new. Excited to hopefully to remove all my negatives off my credit report soon.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Welcome! We’re excited to have you getting started and appreciate your enthusiasm. Being brand new is the perfect place to begin, and we’ll be here to guide you step-by-step as you work toward removing negatives and improving your credit. You’ve got this!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
My call was answered in a timely…
My call was answered in a timely fashion. I had no problems with my request, and when I stated I could not do something. She did not hesitate to help me out and fixed the problem quickly. I had a great experience, which made me comfortable and left me with no worries.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Sheekie! We’re so glad to hear your call was answered promptly and that your request was handled quickly and smoothly. It’s great to know our representative stepped in right away to help and left you feeling comfortable and worry-free. We truly appreciate you sharing your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Quality Customer Service
The wealth of info provided to me by Credit Secrets Staff has raised my Credit Score 145 points = 750. I’m glad to share this review on behalf of Credit Secrets.
Thanks Credit Secrets,
RH
3. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Hi Ricardo, thank you for sharing your concerns — we appreciate the opportunity to clarify.
There are 100% free options available to obtain your credit reports, and using a trial or subscription is completely optional. Any trial offered is clearly disclosed before enrollment and is never required to work the Credit Secrets program itself. Many people choose to use additional tools for convenience, but they are not mandatory.
We’re sorry if the experience felt confusing or misleading. That’s never our intention, and we’re always happy to walk through the options so you can choose what works best for you — or opt out entirely.
If you’d like help reviewing the free report options or have any questions about your account, please reach out to us directly. We’re here to help and want you to feel confident moving forward.
Contact info:
support@creditsecret.org
877-215-6015 — Monday to Friday, 9am ET to 7pm ET
#trusttheprocess
This company is soo truthful
This company is soo truthful! and really care about you, and they have a word. They will work with you and give you all the information you need and to know how to get the job done and improve your credit. God bless! these people, and I mean that from the bottom of my heart.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Isaiah! Your words truly mean a lot to us. We’re grateful you feel supported and informed, and it’s our goal to always be truthful, caring, and thorough in helping people improve their credit. Your encouragement and blessing are deeply appreciated by our entire team.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Itwas professional!
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, David! We’re glad to hear you had a professional experience with our team. We appreciate your feedback and the opportunity to assist you!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Fr
Antwort von CreditSecrets.com
Thank you, Miguel! We’re glad to hear the information was helpful and that your issue was resolved. We appreciate your feedback and the opportunity to assist you!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trustthepr
I had a problem with my bank rejecting…
I had a problem with my bank rejecting the charge for my protection and resulted in my losing my acceptance. When I finally got the bank to clear the account it was too late, however, I called the CS number and explained the problem and, unlike so many co's, they reinstated my application, re-attempted the charge and approved my purchase.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, William! We’re glad you reached out and gave us the opportunity to help. Banking security issues can definitely cause frustration, and we’re happy our Customer Service team was able to understand the situation, reinstate your application, and get everything approved. We appreciate your patience and your trust in us.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The best
The best this guy was so assuring and easy to talk to absolutely great
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you for your kind words! We’re thrilled to hear you had such a great experience and that our representative was assuring and easy to talk to. That’s exactly the level of support we aim to provide. We truly appreciate your feedback!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Ciueless
Ciueless
I don’t understand anything about this program until I spoke with Mario. Thank you so much my friend you were a big help.
Date 12 18 25
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Errol! We’re glad to hear Mario was able to clarify everything and make the program easier to understand. It’s great to know his guidance made a real difference for you. We’ll be sure to share your kind words with him!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #
Your Customer Servive person i spoke to…She was super wonderful
Your Customer Servive person i spoke to was wonderful n helpful. I hope your program is as helpful. Then I will spread the good news.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Janet! We’re so happy to hear our Customer Service representative was wonderful and helpful. We’re confident you’ll find the program just as valuable, and we truly appreciate your willingness to share the good news as you move forward!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Always there 24/7
Always there, always respond, always have the information that you call about and more.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Garry! We’re glad to hear our team is always responsive and ready with the information you need — and then some. Being dependable and informed is something we take seriously, and we appreciate you sharing your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The start up with credit secrets
I just got the credit secret so far so good except that I think that I saw that for the money I is just for 14 days I'm hoping what I saw is incorrect and that this company is going to be great i will review them again in a few days but they did supply me with information or the paper's to send the 3 credit bureaus and I'm going to give reviews on the credit secrets as I go and give them a honest review as well they deserve
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CreditSecrets.com
Thank you, Todd! We appreciate you sharing your early experience and taking the time to review the program honestly as you go.
To clarify, the SMC community is a 14-day trial, but it is completely optional. You can absolutely continue working the Credit Secrets program without it. That said, many members find SMC to be a valuable resource for additional guidance, support, and community interaction while going through the process.
We’re glad to hear you’ve already received the materials and letters to send to the three credit bureaus, and we look forward to supporting you as you continue. We appreciate your openness and your willingness to revisit your review as you progress.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.