I was very impressed with the level of service I received from the staff at CovaU. The telephone consultant clearly explained what I needed to know. She is very knowledgeable.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Noel answered my questions with knowledge and a courteous manner. Email was also sent confirming the interaction. Wait time was also acceptable to speak to a real person.
So far I have been with CovaU for 3 months, the rates for me are excellent, currently I have cut my bill in half which is so important in the current economic climate. The customer service is excelle... Mehr ansehen
Good customers service. Fast response for any requests. You not have to waiting on the phone to contact CovaU customers services for enquiries (compares other like banks, government ets). Also they... Mehr ansehen
Unternehmensdetails
Über CovaU Energy
Vom Unternehmen geschrieben
CovaU Energy is a top-rated energy provider in Australia. We provide competitive electricity and gas plans in NSW, VIC, QLD, TAS, ACT, and SA.
- Low Rates, More Savings
- No Lock-in Contract
- 24/7 Customer Support
- Rewards from Over 4,500 Business Partners
Kontaktinformationen
Suite 05, Level 29, 225 George Street, 2000, Sydney, Australien
- 1300 689 866
- support@covau.com.au
- covau.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Respectful and cooperative
I had an issue with my account and extra charges incorrectly sent to me in a bill, I ranged them on the phone and managed to get things sorted. The support team showed respect, understanding and cooperation which I quite appreciated
Great customer service.
Outstanding customer service!
Jelly was such a pleasure to deal with. I called last week and unfortunately the consultant I spoke to didn’t record my details correctly and nor did they send me the promised follow up email. Due to this I decided to called again today to see if all details had been entered and set up correctly. From the start of the call Jelly was polite and efficient and corrected the other consultants errors and was such a pleasure to deal with. I felt after that phone call that I was in good hands and all my concerns were alleviated! Jelly even gave me her email address so that I can follow up with her one more item before we move house. Such a nice experience to deal with such a caring and courteous young lady. Thank you Jelly for helping me and your wonderful customer service!
I called to enquire about better prices
I called to enquire about better priced plans and Grace was able to explain the new pricing and switch over immediately. Quick call pickup without being on hold. Thank you!
Great customer service from a friendly representative
The customer service rep to whom I chatted in person on the phone was very helpful to me. She told me that an increased discount - from 18% to 25 % - was available to me and, at my request, she said this new discount will apply from my next bill onwards.
Quick and easy help I needed Instantly..
I had to call customer service…
I had to call customer service regarding my service and it was great and very helpful.
Very helpful
Very helpful, considerate and understanding
Great customer service and better rates
Great customer service. Better rates. Great guy Marlon. Help me understand my bill and work out how much I will be saving on my bill. Thanks.
Great customer service
Great customer service by Aushmeare (AN). He was very polite, friendly, helpful and efficient. A good example of excellent customer service!
(SF04964921)
Thanks
Thanks, it was a pleasant experience to deal with your representative
Great Service
Very helpful service from Grace. She was friendly and helped me get onto a better deal. Thanks Grace!
Excellent service with this girl.
The customer service is just great!
First time using CovaU, so far so good. The customer service is just great!
After four months of trying to get my…
After four months of trying to get my issue resolved with no success today I was answered by an absolute angel who actually listened to my concerns and very quickly resolved my issue. She was extremely professional and showed great customer care. If she is not already head of all your departments with a great bonus awarded I suggest you do. She is a definite asset to your company and should be rewarded as such.
I had an awesome experience with Covau
I had an awesome experience with Covau, they are very friendly and helpful staff. They attend to resolving any issues straight away. The pricing for electricity supply is truly the most economical and competitive. I'm sticking with them. Recommend this company for electricity supply and pricing
The Lovely Lady Did a fantastic job for me .
The Lady Did a fantastic job for me .
I am not great with computers and she helped me transfer my accounts to mailing which for me is Way Better .
She also extended my account so as I don’t fall behind until the accounts come . Which I wouldn’t have thought of .
Thankyou so muchI really appreciate your help and time .
Well done ✅
SF04943179
Thanks to CovaU
Thanks to CovaU to offer the best rates and clarify all about energy supply
So funktioniert Trustpilot
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