Costumes Bewertungen 

I ordered a Halloween costume from this company.
It arrived a little later than expected, so I ended up not using it.

As a result, I returned the costume. This arrived with them on 16/11/22. I chased the refund 22/11 and was informed they are significantly delayed in refunds.
It's now 30/11/22. No sign of a refund, no further correspondence.

Be very cautious with this company!

ZERO stars, stay CLEAR!!
Ordered a Halloween costume which they said will be delivered next day. I didn't received it until Halloween was over. Sent it back after repeatedly asking for a return slip...2 weeks ago still no refund and no reply to my Emails (you can't call them) forced to ask my bank to step im

Wish I could rate a zero- no customer service - I never received my costume - they only let you contact them by email but then they don't answer the email. I paid express shipping and just never received anything. They are a total Scam and now I have a very dissapointed child who never received her costume. horrible and they should be out of business!!!! Would NEVER recommend.

Actually would make it no stars. Ordered a Halloween costume on 10/23. Paid for expedited shipping (supposed to get it in 2 days). Emailed them to check on the orders when it hadn't been delivered. Did not receive email from them. Should hàve known it was a scam company as there was no phone to contact. Finally got and email saying it was being shipped but stated on tracking notice said I would receive it October 31 at 7 pm. Hello...
Halloween is over. There site said there is no refunds unless it is at least 7 days before holiday. Big scam

I ordered a costume and gloves. They sent me gloves no costume just said out of stock on form and now I have no outfit for my Halloween party tomorrow. This is a scam company I have requested a refund and charged me 7 pound shipping for gloves that cost 1.99 and took 50 pound off me. Scam. Very dissappointed

Great costumes! Extremely happy ordered two costumes for me and my partner! Will definitely use again!

This website is a scam. I ordered a costume and received a broken chia pet. I am asking for a refund and have not received a response. Costumes.com is a scam.

DO NOT BUY FROM THIS COMPANY. Ordered a costume for my son to be delivered next day and paid extra for the quick service. Not only did it not arrive next day but they didn’t reply to three emails about where it was and why it was late!!

Purchase a costume over 2 weeks ago. They never mailed out my costume. I sent them an email to to inquire about my order and they responded 24 hours later stating they don’t know what happened and they were sending me a refund. No other option. No making this any better. No shipping me the costume. No overnighting me a costume. Nothing. Just a big fat too bad so sad we screwed you. Now I had to purchase the costume from another costume store, pay the overnight shipping, in order to have it here on time for our Disney trip— although I purchased my sons costume with ample time to avoid this issue.

I ordered 2 Halloween costumes recently for my 2 daughters and only 1 showed up. The packing slip and email said both were supposed to be inside the package and 1 was missing. I emailed the company twice about the missing costume and it’s been almost a week and NO RESPONSE. I won’t do business with this company again because of the horrific customer service and now I’m out the money I spent for nothing. Do not do business with this type of unprofessional crook of a company. I’m beyond mad about having money stolen from me.

I’m a huge collector of NECA action figures, and they recently rolled out what they call Haul-A-Thon. A lot of what was released were Target exclusives, whether in store or in Target’s website.
However, there were a few items available to order on this website (costumes.com).
The biggest selling items are the TMNT figures and Gargoyles.
I placed an order for a TMNT Set and a Gargoyle figure on April 4, 2022. Since then, I had seen a lot of complaints from people on Facebook saying their orders have been canceled.
Today, on April 13, 2022, 9 days after ordering, I checked the status of my order and it said it was canceled. No email. No notification. Needless to say, I was very upset and planned on emailing them about it once I got home.
Maybe, an hour or so, after I had noticed the cancelation, I got an email about the cancelation with a 30% off code for my next order. Aside from the figures I ordered, there isn’t much else on that website that is appealing to me to even use that coupon, nor am I trusting enough of this website to even deliver if I did.
I had never heard of this website before this Haul-A-Thom roll out, but figured since NECA was selling their products through their website, it would be trustworthy enough to do so. Unfortunately, I was wrong.
I don’t think I will ever place another order with them.
If I give a website a shot, and they do this with my very first order from them, they don’t get another shot. This isn’t how I expect a company that’s selling two of the top selling figures from NECA to conduct business.
I’m very displeased with how this all went down, and they have lost my trust and further business.