Ive been using them for a while now and i can honestly say that there isn’t anything this team can’t sort out. Ive had a few minor issues with prescriptions and they’ve always resolved things pretty q... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just... Mehr ansehen
Unternehmen hat geantwortet
Inconsistent communication from different organisations regarding the order. Slow delivery compared with WebMed. I ordered a year's supply and got old stock which goes out of date 12.26. Waste of mone... Mehr ansehen
I have been using this pharmacy for about 5 years now & they are my favourite out of the ones I use. The Customer Service is really helpful & will combine postage costs if you order more tha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Kontaktinformationen
1 Hawthorn Park, LS14 1PQ, Leeds, Vereinigtes Königreich
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Hervorragend
627 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Antwort von CloudRx
Thank you for your lovely feedback.
We’re so pleased to hear you’re happy with the service you receive from us. Your continued support is truly appreciated, and we look forward to helping you again in the future.
— The CloudRx Team
Always an amazing team
Always an amazing team, always willing to answer any questions. They take their time to listen to anything you ask. Incredible people and great service. My preferred chemist for my prescriptions . Thank you so much for your continued support and help with anything I need.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your kind words and continued support.
We’re incredibly grateful for your feedback and are delighted to hear that you’ve had such positive experiences with our team. Providing caring, supportive service and taking the time to help our patients is extremely important to us, so your comments truly mean a lot.
Thank you for choosing us as your preferred pharmacy — it’s always a pleasure to assist you.
— The CloudRx Team
Swift & easy
I rang for my repeat prescription rather than using the website. It was emailed straight away & I put through payment within 10 minutes of the call. Items received next day - despite it being a Saturday - & I’m delighted with both the ease & swiftness of the service.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your lovely review.
We’re delighted to hear that you found the process swift and easy, and that your prescription was received so quickly — especially over the weekend. It’s great to know our team could make the process smooth and convenient for you.
We really appreciate your feedback and look forward to helping you again in the future.
— The CloudRx Team
Prompt and reliable company
I’ve had my prescriptions of HRT from CloudRx for a few years and have always had a very good experience with them . They are prompt is processing my order and delivery is always quick . Very good
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your great feedback. We’re delighted to hear that you’ve had such a consistently good experience with us over the years. It’s great to know your prescriptions are processed promptly and that delivery is always quick. We really appreciate your continued support.
— The CloudRx Team
Fast, efficient service
Reliable, fast service. I only had one occasion, when I needed to contact them about an order, and they responded quickly and sorted it out.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you’ve found our service reliable and efficient, and that when you needed support, our team responded quickly and resolved the issue for you. We really appreciate your support and are glad we could help.
— The CloudRx Team
So easy to use.
So easy to use.! Just an email and they send a link for payment quickly and prescription arrives with a couple of days. No hassle no stress .. very good service indeed. A welcome change.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind feedback. We’re delighted to hear that you find the process so easy and stress-free, from placing your request to receiving your prescription. It’s great to know the service has been smooth and efficient for you. We really appreciate your support and are glad we could provide a positive experience.
— The CloudRx Team
Excellent
Excellent. Good communication. Fast delivery. Thank you
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind feedback. We’re delighted to hear that you experienced excellent service, good communication, and fast delivery. We really appreciate your support and are glad we could help.
— The CloudRx Team
Ordered from an online pharmacy which…
Ordered from an online pharmacy which was supposed to be fulfilled by cloudRX and haven’t received my medication. I contacted them and they confirmed they are partners but are referring me back to a website which has been shutdown as a scam. This makes them complicit in the fraud.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how concerning this situation must be. To clarify, CloudRx only dispenses prescriptions that are received directly through authorised and verified clinical partners and legitimate prescribing channels. We are not associated with, nor do we have control over, external websites that may incorrectly claim to be linked to us or have since been identified as fraudulent or shut down.
If you believe you have been affected by a scam website, we strongly recommend reporting it to Action Fraud (UK) and contacting your bank or payment provider immediately for advice. If you would like us to review your specific case further, please contact our team directly with any order details so we can investigate properly.
We take matters like this extremely seriously and appreciate you bringing it to our attention.
— The CloudRx Team
Cloud Rx are always professional & quick to respond
Cloud Rx are always professional and quick to respond each time I deal with them with a first class service, including email responses, order confirmations and deliveries are received within a short time period - very happy customer here, thku
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you consistently find our team professional and quick to respond, and that you’ve had a first-class experience with our email communications, order confirmations, and timely deliveries. We really appreciate your continued support and are glad to have you as a happy customer.
— The CloudRx Team
Really professional
Super fast, very responsive. Very satisfied.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind feedback. We’re delighted to hear that you found our service professional, super fast, and very responsive. We really appreciate your support and are glad you’re very satisfied.
— The CloudRx Team
ordering is quick and easy
ordering is quick and easy, i find them very professional and efficient, good arrived on time with no issues
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind feedback. We’re pleased to hear that you find the ordering process quick and easy and that our team comes across as professional and efficient. It’s great to know your order arrived on time with no issues. We really appreciate your support.
— The CloudRx Team
Antwort von CloudRx
Thank you for your feedback. We’re delighted to hear that you found our service fast and reliable. We really appreciate your support and are glad we could help.
— The CloudRx Team
Prompt service
Made the request and had my medication delivered the next day.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your feedback. We’re delighted to hear that you received prompt service and that your medication arrived the next day as expected. We really appreciate your support and are glad we could help.
— The CloudRx Team
Consistently good service
Consistently good service. Ordering process is quick and easy with speedy dispatch of items.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind feedback. We’re delighted to hear that you consistently receive good service and find the ordering process quick and easy, with speedy dispatch of your items. We really appreciate your support.
— The CloudRx Team
Very bad experience
Very bad experience, ordered my son medicine, paid a lot for next day delivery as was urgent, but they sent message this medicine out of stock and it takes days to receive, if I know this i wouldn't pay way more online to get it faster.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your feedback, and we’re sorry to hear about your disappointment.
We understand how frustrating it can be when medication is needed urgently. To clarify, we do not hold all medicines in stock on site due to safe storage requirements for certain products. In these cases, we order directly from our licensed suppliers as soon as the prescription is received.
In your instance, the medication was ordered promptly and supplied to us the following day, at which point it was dispensed and sent out without delay. We appreciate that this may still have felt slower than expected, particularly when next-day delivery was selected, and we’re sorry for any inconvenience caused.
We will continue to follow our established processes to ensure medicines are sourced and supplied safely and efficiently.
— The CloudRx Team
Excellent service,usually delivered day…
Excellent service,usually delivered day after ordering.Very obliging and very helpful.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you consistently receive excellent service, with next-day delivery and helpful, obliging support. We really appreciate your continued support and are glad we can provide a positive experience.
— The CloudRx Team
Excellent prompt and polite service
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind feedback. We’re delighted to hear that you experienced excellent, prompt, and polite service. We really appreciate your support and are glad we could help.
— The CloudRx Team
I was so happy with the service until…
I was so happy with the service until beginningof April, but now really disappointed, my prescription went in on the 9th April, since then I am still waiting, I order through a clinic and they use cloudrx as the dispenser, disappointed that I stayed without my shot now for 3 weeks, not a happy customer.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your feedback, and we’re sorry to hear about your disappointment.
To clarify, in this case the delay was due to an issue with the clinic’s prescription submission. As a pharmacy, we are only able to dispense medication once we receive a fully completed and appropriately verified prescription from the clinic. Unfortunately, this was not provided to us, which meant we were unable to proceed with dispensing your medication at the time.
We understand how frustrating delays can be, especially when it impacts ongoing treatment, and we apologise for the inconvenience this has caused. We encourage you to contact your clinic directly so they can ensure prescriptions are correctly issued going forward.
We appreciate your patience and hope to restore your confidence in our service for any future prescriptions.
— The CloudRx Team
Fast response
Fast response, friendly service - what more could you ask for?!
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your lovely feedback. We’re delighted to hear you experienced a fast response and friendly service. We really appreciate your support and are glad we could provide a positive experience.
— The CloudRx Team
Prompt reply to my enquery
Prompt reply to my enquery. Ordered medication and arrived next day as stated and time. Thankyou
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your feedback. We’re pleased to hear that your enquiry was answered promptly and that your medication arrived the next day as expected. We really appreciate your support and are glad we could provide a dependable and consistent service.
— The CloudRx Team
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