Ive been using them for a while now and i can honestly say that there isn’t anything this team can’t sort out. Ive had a few minor issues with prescriptions and they’ve always resolved things pretty q... Mehr ansehen
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Das sagen Bewerter
Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just... Mehr ansehen
Unternehmen hat geantwortet
Inconsistent communication from different organisations regarding the order. Slow delivery compared with WebMed. I ordered a year's supply and got old stock which goes out of date 12.26. Waste of mone... Mehr ansehen
I have been using this pharmacy for about 5 years now & they are my favourite out of the ones I use. The Customer Service is really helpful & will combine postage costs if you order more tha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Kontaktinformationen
1 Hawthorn Park, LS14 1PQ, Leeds, Vereinigtes Königreich
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Hervorragend
627 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Speedy delivery
Hugely efficient and speedy delivery. I've never had any issues at all.
3. August 2026
Bewertung ohne vorherige Einladung
CloudRx have always been very easy to…
CloudRx have always been very easy to deal with. Prompt delivery and any time I've had a, question they have always answered me quickly and resolved anything I'm unsure about.
Good company to deal with.
21. Juli 2026
Bewertung ohne vorherige Einladung
Old stock supplied.
Inconsistent communication from different organisations regarding the order. Slow delivery compared with WebMed. I ordered a year's supply and got old stock which goes out of date 12.26. Waste of money and time. I'll be buying elsewhere.
1. August 2026
Bewertung ohne vorherige Einladung
Rapidité et confiance
Rapidité et confiance lors d’un séjour à UK. Très pro. Médicaments délivrés dès le lendemain avec suivi à chaque étape.
29. Juli 2026
Bewertung ohne vorherige Einladung
Amazing company
Amazing company, always easy to contact and very helpful if help is needed. Highly recommend
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your wonderful review! We're delighted to hear that you've found us easy to contact and that our team has been helpful whenever you've needed support.
Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you for choosing CloudRx—we look forward to continuing to provide you with excellent service!
— The CloudRx Team
Reliable and quick service
Ive been using them for a while now and i can honestly say that there isn’t anything this team can’t sort out. Ive had a few minor issues with prescriptions and they’ve always resolved things pretty quickly and my medication was in my hands in the next day. Ill keep on using their services as I find them reliable and pretty quick to deliver a good service. Definitely recommend!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your fantastic review and for your continued trust in CloudRx. We're delighted to hear that you've had such a positive experience with our team over time.
While we're sorry you've encountered a few minor prescription issues, we're pleased we were able to resolve them quickly and ensure your medication reached you the very next day. Providing reliable service and responsive support is always our priority.
Your recommendation means a great deal to us, and we look forward to continuing to support you in the future. Thank you for choosing CloudRx!
— The CloudRx Team
Very helpful.
CloudRx was very helpful when I rang and my prescription came to the house very quickly.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind review! We're so pleased to hear that you found our team helpful and that your prescription arrived quickly. Providing friendly support and a fast, reliable service is what we aim for, and we're delighted we could help.
— The CloudRx Team
Issue with the non delivery of item
I had an issue with the non delivery of my item by the courier. I escalated this to the CloudRx team who dealt with the issue swiftly. Communication from Jonathan in the team was really clear and helpful. Excellent customer service.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for taking the time to leave such a thoughtful review. We're sorry to hear there was an issue with the courier delivering your order, but we're pleased our team was able to resolve it quickly for you.
We'll be sure to pass your kind words on to Jonathan—he'll be delighted to hear that his communication and support made a positive difference. Thank you for recognising our customer service, and we really appreciate your patience and support.
— The CloudRx Team
Always excellent service
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind review! We're delighted to hear you've consistently had an excellent experience with our service. Your continued support means a lot to us, and we look forward to helping you again whenever you need us.
— The CloudRx Team
Brilliant speedy service
Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just outside the order time for next day delivery. They are always fast and reliable. Will only use CloudRx.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your wonderful review! We're delighted we could help when you needed your medication urgently. We always do our best to accommodate situations like yours whenever possible, and we're so pleased your order arrived first thing on Saturday.
Your kind words about our speed and reliability mean a great deal to the team. Thank you for choosing CloudRx—we truly appreciate your trust and look forward to continuing to support you.
— The CloudRx Team
Quick service
Quick service, well packed delivery and accurate shipping. Invoice could be itemized for easier billing though.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind review! We're glad to hear you were happy with our quick service, secure packaging, and accurate shipping.
We appreciate your suggestion regarding itemized invoices. Unfortunately, we're unable to provide itemized invoices as standard due to insurance requirements. However, once your prescription has been dispensed, you're welcome to contact us and request this information, and we'll be happy to send it to you.
Thank you again for your feedback and for choosing us!
— The CloudRx Team
I’ve been using CloudRX on and off for…
I’ve been using CloudRX on and off for years and they always provide a good service and meds delivery is quick. However, I’ve deducted a star because they’re sometimes too quick to put the order through on the phone so I’ve had a few times where it would have been more convenient for me to put in a larger order and save on postage but they would have already processed the order while we were speaking so too late! Otherwise can’t fault them.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for taking the time to share your feedback and for being a loyal customer over the years.
We're delighted to hear that you've consistently been happy with our service and the speed of our deliveries. We also appreciate your comments regarding the ordering process. We understand how combining items into a larger order can be more convenient and help save on delivery costs, and we're sorry that we've occasionally processed your order before you had the opportunity to add additional items.
Your feedback is valuable and will be shared with our team as we continually look for ways to improve our service and customer experience.
Thank you again for your continued support, and we look forward to serving you again in the future.
— The CloudRx Team
Responsive customer service
A customer service was extremely responsive to my worry about delay by the carrier in delivering my medicine. They were helpful and reassuring on the phone and replaced my medication even though it was very expensive. It arrived safely and in the proper cold state the next day.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for taking the time to leave such a kind review.
We're so pleased to hear that our customer service team was able to provide reassurance and support during what we know must have been a worrying situation. We understand how important it is for temperature-sensitive medication to arrive safely and on time, so we're glad we could arrange a replacement promptly and that it reached you in the correct cold condition the following day.
— The CloudRx Team
Great Pharmacy, excellent service
I have always received excellent service through this pharmacy. I had a recent issue where my some of medication arrived damaged. Jonathon helped me resolve this quickly and efficiently, supplying me with replacements within 24 hours. Great Pharmacy, excellent service.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your kind review and for taking the time to share your experience.
We're delighted to hear that you've consistently received excellent service from our pharmacy. We're sorry that part of your medication arrived damaged, but we're pleased Jonathan was able to resolve the issue quickly and arrange replacements for you within 24 hours.
Your feedback means a great deal to our team, and we truly appreciate your continued trust and support. We will be sure to pass your feedback on to Jonathon. We look forward to continuing to provide you with the high level of service you expect.
— The CloudRx Team
Had a query about my repeat…
Had a query about my repeat prescription, got a very prompt reply and then a very quick turnaround to deliver my prescription.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind review! We're delighted to hear that your query was answered promptly and that your repeat prescription was processed and delivered so quickly. We really appreciate your feedback and are pleased we could provide a smooth, efficient service. Thank you for choosing us!
— The CloudRx Team
Excellent service
Excellent service, ordered at 2pm on a Monday and delivered 10am the next morning. Can’t believe a pharmacy can be so responsive, thank you!
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your wonderful review! We're delighted to hear that you were impressed with both the speed of our delivery and our service. Providing a fast, reliable experience is something we work hard to achieve, so it's fantastic to know we exceeded your expectations. Thank you for your support, and we look forward to helping you again in the future!
— The CloudRx Team
Super efficient service with goods…
Super efficient service with goods being delivered in most cases the next day! If only more businesses could deliver in a seamless, no drama way. Efficiency at its best!
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind review! We're delighted to hear that you've had such a positive experience with our service. It's great to know that our fast delivery and seamless process have made a difference.
We really appreciate your support and look forward to serving you again soon!
— The CloudRx Team
Fast and efficient
Fast and efficient. Great pharmacy.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your fantastic review!
We're so pleased to hear that you found our service fast and efficient. Your kind words about our pharmacy mean a great deal to the team.
Thank you for choosing CloudRx and for taking the time to share your experience. We really appreciate your support!
— The CloudRx Team
Excellent efficient service
Excellent efficient service. Thank you.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your kind review!
We're delighted to hear that you found our service excellent and efficient. Providing a smooth and reliable experience is always our goal, so it's wonderful to know we met your expectations.
— The CloudRx Team
Group B Strep screening service
I used this service for Group B Strep screening in pregnancy. The kit arrived quickly and the instructions were clear. I was very impressed by the turnaround speed, I posted my samples back on a Thursday and received my results on the Monday. I wouldn't hesitate to use this company again.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your wonderful review!
We're delighted to hear that you had a positive experience using our Group B Strep screening service. It's great to know that your kit arrived promptly, the instructions were clear, and that you were pleased with the quick turnaround for your results.
Thank you for choosing CloudRx and for taking the time to share your experience. We really appreciate your recommendation and wish you all the very best with the rest of your pregnancy.
— The CloudRx Team
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