ClicksBewertungen 

121
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The only concern I have had is the lack of concept up until this point. Luckily now there is a working prototype and on track for Q4 which is great! I was naive and bought in early without even proof... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ive been using clicks cases since release including 1 of every color for the 16. I still use my 17 Pro case but since the Power Keyboard release I’ve been using that 100% of the time. The customer ser... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Terrible customer service run by AI. Absolutely love the product however has broken in the space of 18 months, after speaking with customer service back & forth for a week I was promised a new case... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I emailed after hours (7:30pm-ish Eastern) on a Saturday to resolve something with my reservation, and within 2 minutes I received a response resolving my issue. I was blown away. Christina took grea... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Clicks Technology is a UK-headquartered mobile company building innovative, tactile tools to enhance the modern smartphone experience. Engineered by an expert team of creators and technologists with decades of experience at some of the world’s most well-known mobile brands, Clicks designs and develops keyboards as instruments for creation.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

121 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 26 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(121)

87 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Couldn't have been any better ❤️

Customer support has a response time of only a few minutes. I am receiving a precise answer to my question and the human on the other end is even anticipating things that I did not even think of. Really an awesome experience. Couldn't have been any better. Thank you so much!

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Worst customer service EVER.

1 star and I haven't even received my keyboard case yet. Customer service is horrible. My first case was shipped from Kentucky and was lost by Amazon logistics. After 5 days of emails with an AI chat bot I was finally informed they're shipping a replacement. From China. There's no option for expedited shipping or a human being to interact with. I'm already completely regretting this purchase.UPDATE! Finally received my keyboard case and its pretty awesome! Totally worth all of the shipping headaches, loving it with this razr! A real person finally reached out to me as well. Definitely going to gamble on the Communicator! Thank you Clicks for getting this sorted out and putting a smile on my face.

21. Februar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

We’re really sorry for the experience you’ve had! We’re actively working on improving our shipping and support processes to prevent situations like this.

I can see that your replacement has now been successfully delivered, and I’ve also arranged a small refund as a gesture of goodwill to make up for the delay.

Bewertet mit 5 von 5 Sternen

Fantastic Case and company

I love my Clicks case, having the keyboard on my Razor has been amazing especially when using the exterior screen. Brings me back to one of my favorite phone I had when I was younger (my blackberry pearl). When I had an issue with my case I sent an email to support. They were prompt to answer and offer me a solution to my problem. Wonderful company and tech, I will continue to share how awesome these cases are!

20. Februar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

We really appreciate you taking the time to share your experience! It’s awesome to hear you’re enjoying your Clicks.

Glad our support team could help you out quickly when you needed it :)

Bewertet mit 1 von 5 Sternen

All clicks keyboards doesn’t work for…

All clicks keyboards doesn’t work for iOS 26.3

1. Februar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

We’re not sure what’s happened here, as Clicks keyboards are fully compatible with iOS 26.3. We also can’t see any messages from you in our support system so far.

Please feel free to reach out to us at Support@clicks.tech - we’d be more than happy to look into this for you and get things working as expected.

Bewertet mit 5 von 5 Sternen

Thank you Clicks Team!

Well,

First of all I didn’t expect such a prompt response. This was very much appreciated.

Thank you very much Christina!!!

The way the response to my query was worded indicated genuine interest in my concerns and reflected the company values.

I am truly happy with my interaction with the Clicks company and look forward to supporting their products in hopefully, the very near future.

(Feb 28 2026?)

11. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

it is a scam do not be fooled withdrew…

it is a scam do not be fooled withdrew almost £200 from account unauthorised.
Happy to submit pics even attempted to withdraw money whilst the card had been blocked by the bank … I have updated my profile you can contact me directly

28. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi,

We take claims like this very seriously, but we’re unable to identify what this review is referring to. We do not have the ability to withdraw additional or unauthorized funds from customer accounts - charges can only occur when a customer actively places an order or pre-order.

We have reached out to you via email to investigate this further but haven’t received a response yet. If you believe you’ve been charged, please let us know where this charge originated from and whether you recently placed an order or reservation with us, so we can look into this properly.

We’re more than happy to help clarify what may have happened.

Bewertet mit 5 von 5 Sternen

Awesome type experience

Awesome type experience. Quality of the Keyboard is great, makes you really feel that you're using a premium accessory.
The upper frame is the only thing that over time started chipping.
Customer support has also been fast and really helpful.

28. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Thanks so much for the kind words! We’re glad you’re enjoying the keyboard and had a good experience with support :)

Bewertet mit 1 von 5 Sternen

My order hasn't been delivered for…

My order hasn't been delivered for days. No matter how many times I message them, they don't respond. Terrible.
Order CT25671170

19. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi Raf,

We’re sorry for the frustration this has caused. We’ve been in contact with you through our support helpdesk regarding order CT25671170. The delivery delay is due to an incorrect address, and we’re actively monitoring the shipment and working with the carrier to get this resolved.

We’ll continue to keep you updated through the existing support thread. Thanks for your patience.

Bewertet mit 5 von 5 Sternen

Responsive sales and support team!


Clicks support team was very responsive when I emailed the company to try to find out if the Power Keyboard supports older generations of iPhone, such as the 13 series.

Not only was their response polite, clear, and concise, they also explained the underlying mechanism behind it and its potential use beyond smartphones (i.e. supporting up to 3 bluetooth devices at the same time)

For me personally, the use cases will be my phone, tablet and smart monitor!

Perfect birthday gift to myself!

27. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi Tan Vee Lean,

So happy to hear that, thank you for the kind words! We’re thrilled the team could help and we can’t wait to bring the Power Keyboard your way this spring.

Bewertet mit 5 von 5 Sternen

I had a question about a product…

I had a question about a product fitting and working with my phone(Samsung Galaxy S25+ and I got a detailed response within a minute of sending the email. I was blown away with how fast they responded to me and gave me a very clear and understanding response It's little things like this that make a company amazing and ill tell everyone to buy from them!! Outstanding customer service!!!!!!

25. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Thank you so much for sharing this! We’re thrilled you had such a fast and helpful experience, feedback like yours really motivates the team. We appreciate your support and kind recommendation!

Bewertet mit 5 von 5 Sternen

Clicks.tech a future dream is here.

The best core important features of product like Blackberry (physical keyboard, event hub, square screen factor, color led) mixed with Contemporaneity (Niagara is an elegant "one finger "interface!, Android is universal and the store is huge). I would like to suggest a high level of quality for picture and video (with particular regard to portraits), to create an "object of desire" for a particular market.

22. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi Giovanni,

Thank you so much for the thoughtful feedback! We’re thrilled to hear you appreciate the blend of classic BlackBerry features with modern functionality. Your suggestions on camera quality are noted, we love hearing ideas from our community on how to make the Communicator truly special.

Bewertet mit 3 von 5 Sternen

Saw the keyboard on the today show

Saw the keyboard on the today show, it was an immediate buy. Returning because it makes my phone too long and top heavy. It was very difficult to type on the keyboard and still hold the phone upright. Shipping was fast, return was easy will explore other products.

14. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi Mimi,

Totally fair! Thanks so much for giving it a try and for sharing your honest feedback. We’re glad the shipping and return process were smooth, and we appreciate you checking us out. Hopefully one of our other products will be a great fit for you in the future!

Bewertet mit 1 von 5 Sternen

WARNING

WARNING
WARNING! BEFORE YOU BUY!

Be extremely careful when looking at Clicks.tech’s review score. The 5-star reviews are highly misleading and do not reflect the overall customer experience.

At first glance, the rating may look passable, but once you actually read the reviews, a very different picture emerges. The majority of customers leave 1-star reviews, detailing poor product quality, delivery issues, and lack of support. The handful of glowing 5-star reviews stand out sharply against this backdrop and appear to exist mainly to artificially inflate the overall score.

NEW PRODUCTS AND HIDDEN CROWDFUNDING

This is especially concerning because Clicks.tech is now promoting new products and prototypes that are not proven, not widely tested, and not in real customers’ hands, while simultaneously asking people to crowdfund them directly through their website.

Crowdfunding already carries risk, but backing unfinished hardware from a company with a track record dominated by negative reviews should set off alarm bells. Many customers are still unhappy with existing products, yet the company is already pushing the next thing and asking for more money upfront.

That should worry anyone considering a pledge or pre-order!

16. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi there,

We appreciate you taking the time to share your concerns and want to clarify a few points.

Clicks is a community-first company, and every product we develop is built on real customer feedback and support. Our recently launched Clicks Communicator is currently open to reservations and is not aimed to be a crowdfunding project. We are 100% committed to deliver this later in the year.

All of our Clicks come with a 1-year warranty to cover any issues. We also offer a full refund at any time for pre-orders and reservations, so customers are never locked in.

We’ve made huge strides in our support processes, so any positive reviews are genuine and reflect real customer experiences.

We’re proud of the community we’ve built and remain committed to improving our products and support with real customer input.

Bewertet mit 1 von 5 Sternen

An unethical garbage company that likes…

An unethical garbage company that likes to take people's money and not send out the product that they ordered and when you do finally get a hold of them and ask where your stuff is they will cancel your order instead of sending that thing you've been waiting patiently for if I could give this company less than one star for how they've treated me in this transaction I would

16. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi Arkam,

We’re sorry to hear you’re frustrated, and we want to clarify the situation. Your purchase was a pre-order, clearly noted at checkout, with an estimated shipping window of January. We are still well within that timeline, and orders for this model are currently being sent out.

When you informed our team that you would be filing a chargeback with your bank, we proactively cancelled the order and issued a full refund. We don’t proceed with active orders once a chargeback is initiated, as this creates complications for both parties.

We take customer feedback seriously and regret that this experience did not meet your expectations. If you have any further questions, our support team remains available to help.

Bewertet mit 5 von 5 Sternen

Immediate and very genuine response…

Immediate and very genuine response from the customer support team! And they make really cool products!

16. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi Can,

We’re thrilled to hear that, thank you for the support! It means a lot to know our team and products are making a positive impression.

Bewertet mit 5 von 5 Sternen

these guys rule

16. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi Jonathan,

Thank you so much! We really appreciate the support :)
Clicks wouldn't be here without our amazing keyboard-loving community!

Bewertet mit 5 von 5 Sternen

Great support experience!

I simply responded with a simple comment to the support email and received immediate and very friendly answer. Definitely a good impression for me!

16. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Hi Michał,

We’re glad to hear you had a positive experience with our support team. Happy we could help quickly!

Bewertet mit 5 von 5 Sternen

Christina from Clicks Was Exceptional

Regarding the service response time... phenomenal.

Christina, my support specialist, did something very unique in my experience these days. The email summary was efficient and provided clarity. This was given after I stated what I was seeking help with. Phenomenal.

With minimal challenge, she was able to identify and assist.

Lastly, when I mentioned my next step most likely will be to check in a month or so to inquire the date for the shipment of my forthcoming item, she replied and mentioned no need to reach out. She'll follow-up.

Now, I'll be impressed if this happens. This seems to be so counter to what most companies these days are doing (establishing even a basic relationship and allowing a specialist to follow-up with a customer).

I have high hopes for this brand and this type of service exemplified by Christina is setting a high bar. Thank you, Christina! Thank you, Clicks!

11. Januar 2026
Bewertung ohne vorherige Einladung
Clicks-Logo

Antwort von Clicks

Thank you so much for the kind words! Feedback like this means a lot to us and sets the standard we’re aiming for. We really appreciate your support 🙏

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