Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Mehr ansehen
Easy to install and use, but there is currently a display issue on the App, which means that refunds aren't being taken into account in the total balance. CleverCards has confirmed my total balance is... Mehr ansehen
This company is brilliant at what they do they have help me and my partner pay are electric and gas bill with out having any worries that we are gonna get behind. We both are eternally grateful thank... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.
Kontaktinformationen
Suite 4, The Mall, Beacon Court, D18TN80, Dublin, Irland
- support@clevercards.com
- clevercards.com
4,1
Gut
2390 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 63 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Appalling customer service from…
Appalling customer service from Clevercards. Almost 3 months trying to get them to respond to a card that would not activate and when they did, they tell me the card ended up with someone else. And then the ghosting began again. So I am down €1500 with zero comms. They will not even answer the on-line help chat now. Extremely frustrating.
EDIT: getting a canned response saying just contact us ii adding more pain to the overall terrible experience - if I have spent 3 months chasing, how much credence can I possibly have in adding another email contact into this overlal miserable experience? Where has my money gone @clevercards?!
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at incident@clevercards.com and we will be happy to help.
— The CleverCards Team
Was so easy to use on line to top up
13. Mai 2026
Had to wait nearly 2 months for my card…
Had to wait nearly 2 months for my card to be active. Poor updates throughout.
13. Mai 2026
Antwort von CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
Took them over 4 weeks to sort out the…
Took them over 4 weeks to sort out the conversion of tokens into cards. Customer service kept telling me it would be sorted in 1 week... which never happened. Pretty bad experience
6. Mai 2026
Antwort von CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
A month of broken promises
A month of broken promises, zero accountability, and our money held hostage.
We initially had a great experience with Clever Cards — purchasing reward cards for our team at Christmas was seamless. On the strength of that, and after a sales call where the representative went out of his way to emphasise Clever Cards’ exceptional customer care and business card offering, we decided to take out the business card.
Big mistake.
Without any warning whatsoever, the card became unable to load funds due to a “technical issue.” No manual workaround was offered — despite the fact that our funds had already been loaded into our Clever Cards business account. Let that sink in: they had our money, and we had no way to access or use it.
The in-app message assured us the issue would be resolved “in a couple of days.” A couple of days passed — nothing. The message shifted to “next week.” Next week arrived — still nothing.
We contacted customer support. There is no way to speak to a human. You are funnelled through a generic AI system and eventually told someone will call you back. Days later, we received a message informing us how “valued” we are as a customer and that a platform migration was underway — another couple of days. That turned into weeks, with zero proactive communication from Clever Cards.
A second support message went unanswered for over five days.
Eventually we were told the migration to Stripe was complete. We logged back in — the card still wouldn’t load funds. The message still read “a couple of days.”
The latest “solution” offered to us? A workaround suggesting we use the benefits gift card instead of the business card — which would require us to load additional funds into a separate section of our account. In other words: load more money on top of the funds they are already holding and that we cannot access.
This is not a minor inconvenience. This is a company holding customer funds, providing no working product, offering no real support, and stringing customers along with the same recycled message for over a month. The gap between what was promised on that sales call and the reality of this experience is staggering.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von CleverCards
Hi, we truly value the faith our customers put in us and we are deeply sorry for the inconvenience this disruption and the subsequent migration caused you and the other customers. We feel very strongly about the experience you and other customers have had to go through, and we sincerely apologise for it.
We also understand the frustration around the changing timelines. As we worked through the getting the issue resolved, the complexity of the disruption and the subsequent migration to Stripe meant that timeline shifted as a result. We are genuinely sorry for that. Throughout this period, we made it a priority to offer refunds to any business customer who did not want to wait, and we processed refunds for all such customers without delay.
On the workaround you mentioned, we were enabling businesses to move funds from one account to another so they could continue to use them, at no point were businesses asked or expected to add any additional funds. We are sorry if that was your experience, as it was never something we wanted or asked any of our businesses to do.
We are deeply sorry that this has eroded the trust you placed in us. We can assure you that we are working very hard to get back to the level of service you have always known from us. What you have experienced is an aberration and is not what CleverCards stands for. We very much hope to earn back your confidence in time.
If you would like us to look into your specific situation, please reach out to us at incident@clevercards.com and we will personally make sure it is resolved without any further delay.
— The CleverCards Team
The Clever Card - Constant Companion
It was very easy to use, just add to wallet and tap to use. I would recommend the clever card for future transactions and customer friendly service
6. Mai 2026
I had received a gift card from my…
I had received a gift card from my company and I couldn't access it for four weeks which I found not very professional.
12. Mai 2026
Antwort von CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Poor communication
Poor communication, takes days to reply to emails. Would not recommend
12. Mai 2026
Antwort von CleverCards
Hi, we are truly sorry for the delays and the poor communication you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
It was a bit challenging to add the…
It was a bit challenging to add the card to Google Wallet, but Costumer support sortec out the issue very quicly .
12. Mai 2026
Very easy to set up and use.
12. Mai 2026
Helpful and easy to load and use
12. Mai 2026
The weeks of delay caused by moving 3rd…
The weeks of delay caused by moving 3rd payment provider was handled really poorly - no communication or updates provided. This had a significant impact on our company event
6. Mai 2026
Antwort von CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Took a month to receive the card, terrible customer service
Very poor service, Clevercards took 1500e and then I was told that due to third party payment issues they couldn't provide the digital card. Took Clevercards over a month to finally give me the digital card. Then there were issue for a week with getting it added to google pay. I asked them for a refund of the fee which they agreed to, I was never refunded back to my bank account or loaded to the card. I sent multiple emails with no response.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CleverCards
Hi, we are truly sorry for the experience you had. This is completely unacceptable and not the standard we hold ourselves to. We are pleased to confirm that the Google Wallet issue has now been resolved, and you should be able to add your card without any difficulty. Regarding your refund, please reach out to us at incident@clevercards.com, and we will personally make sure this is sorted without any further delay.
— CleverCards Support Team
Antwort von CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
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