CleverCards Bewertungen 

2.390
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Easy to install and use, but there is currently a display issue on the App, which means that refunds aren't being taken into account in the total balance. CleverCards has confirmed my total balance is... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This company is brilliant at what they do they have help me and my partner pay are electric and gas bill with out having any worries that we are gonna get behind. We both are eternally grateful thank... Mehr ansehen

Unternehmensdetails

  1. Zahlungsservice
  2. Alternative Finanzdienstleistungen
  3. Anbieter von Werbegeschenken
  4. Finanzinstitut

Vom Unternehmen geschrieben

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

2390 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 63 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(2.390)

1.143 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

User experience

User experience

11. Mai 2026
CleverCards-Logo

Antwort von CleverCards

We are truly sorry for the experience you have had. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.

— The CleverCards Team

Bewertet mit 1 von 5 Sternen

Utterly shocking experience

Utterly shocking experience. My card was blocked for some reason and I can’t get the AI to do anything. The AI is just blocking me from escalating the matter and I get the same stupid response from them.
Last time I’ll arrange a gift for colleagues using this platform!

20. Mai 2026
Bewertung ohne vorherige Einladung
CleverCards-Logo

Antwort von CleverCards

We are truly sorry for the frustrating experience you have had with your blocked card and the difficulty you encountered when trying to reach our support team. This is not the experience we want for our customers, and we completely understand your disappointment.
We would very much like to look into your situation and make sure this is resolved for you without any further delay. Please reach out to us directly at support@clevercards.com, and we will personally make sure this is taken care of. We very much hope to earn your trust back.

— The CleverCards Team

Bewertet mit 1 von 5 Sternen

Bitterly disappointed with changeover to Stripe

Ive been a Clevercards Business Expense user with different companies over the past couple of years, and I am so disappointed in how they have handled the changeover to Stripe for their digital token provider. I have been unable to topup the cards since early April (its mid may). Initially there was not communication to advise of a potential loss in topup function. When I discovered, the error message said it would be resolved in two weeks, then helpdesk calls advised it was resolved, then another helpdesk call advised that I had to follow a link to update company KTB data, but there was no link in the mail! When I figured it out and completed the data, it was only for Employee Benefit cards and not business Expense cards so I am no better off. Another helpdesk call said it would another week and that was 9 days ago! I was also advised to use employee benefit cards as a temp solution, but these do not allow re-loads and also can not trace the expenditure, not to mention that there is a Revenue requirement to report any employee benefit cards etc
The lack of engagement with their customers has prevented me from planning ahead and finding alternative solutions, their drip feed of 'another 2 weeks, another 1' is also very frustrating. I am surprised there hasn't been more negative press on this issue. I have lost all faith and feel really let down.
please redeem yourself CleverCards and get your system back up and running as I really want to remain your customer and support a local business

9. April 2026
Bewertung ohne vorherige Einladung
CleverCards-Logo

Antwort von CleverCards

We are truly sorry for the experience you have had, and we sincerely apologise for the frustration and inconvenience this has caused you.
The Business Expense Card functionality will be live this week, either tomorrow or Friday. We very much hope this brings some relief, and we look forward to getting you back up and running as quickly as possible. This is not who CleverCards is, and it is not the standard we have always prided ourselves on.
Should you require any further help, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to assist. We truly appreciate your loyalty, and we very much hope to earn your trust back

— The CleverCards Team

Bewertet mit 2 von 5 Sternen

Migration process to new provider…

Migration process to new provider resulted in 6 weeks that meant that Clever Card could not be activated and therefore I could not access the funds.
After 4 weeks of receiving the standard message on your website that it would be completed shortly, we received email that the migration was complete and that further directions would follow. However after another 2 weeks of no communication, I tried again and it worked.

11. Mai 2026
CleverCards-Logo

Antwort von CleverCards

We are truly sorry for the six weeks you experienced without access to your funds, and for the lack of proactive communication throughout that period. We completely understand how frustrating and unacceptable this was, and we sincerely apologise. We are glad to hear that your card is now working, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you ever need any assistance, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Bewertet mit 1 von 5 Sternen

I did not have access to my money for 3…

I did not have access to my money for 3 weeks because of their system change. Once they switched to new system by activation link still didn't work and I had to request a new one.

11. Mai 2026
CleverCards-Logo

Antwort von CleverCards

Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Bewertet mit 1 von 5 Sternen

Terrible as problems with card never…

Terrible as problems with card never resolved and still can’t use it

30. April 2026
CleverCards-Logo

Antwort von CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.

— The CleverCards Team

Bewertet mit 2 von 5 Sternen

Alot of hassle since changeover and…

Alot of hassle since changeover and still not right

8. Mai 2026
CleverCards-Logo

Antwort von CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com and we will be happy to help.

— The CleverCards Team

Bewertet mit 1 von 5 Sternen

Got my virtual card but can’t use…

Got my virtual card but can’t use contactless with it . My other cards in my digital wallet work but this won’t work. I can only use it to pay things online by inputting the card number and paying for something online which I don’t do very often.

8. Mai 2026
CleverCards-Logo

Antwort von CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that affected some users adding their Digital Visa Card to Google Wallet. We can confirm that this issue has now been resolved, and you should now be able to successfully add your card to Google Wallet.
If you need any further assistance, please contact us directly at support@clevercards.com, and our team will be happy to help.

— The CleverCards Team

Bewertet mit 1 von 5 Sternen

Very poor customer service

I know they were migrating to stipe but this should have been explained at point of sale, 8th April. It took until 14 May to activate my card. Only support I received was through email & when I replied to say it still wouldn't activate the email went to the bottom of the pile again. No phone number to get in touch, I did ask for someone to call me on numerous occasions. Dreadful service.

14. Mai 2026
CleverCards-Logo

Antwort von CleverCards

Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.

— The CleverCards Team

Bewertet mit 1 von 5 Sternen

I was planning to use my €1000 card on…

I was planning to use my €1000 card on a large purchase. The system was down for over a month and I had to use other funds, which was frustrating.

13. Mai 2026
CleverCards-Logo

Antwort von CleverCards

Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.

— The CleverCards Team

Bewertet mit 1 von 5 Sternen

Been waiting over seven weeks for to be…

Been waiting over seven weeks for to be able convert the token. Then after conversion my card is unable to be used. Says to contact customer service and they either don’t respond or give vague responses without providing any clarity. They have been nothing short of terrible.

27. März 2026
Bewertung ohne vorherige Einladung
CleverCards-Logo

Antwort von CleverCards

Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at incident@clevercards.com and we will be happy to help.

— The CleverCards Team

Bewertet mit 3 von 5 Sternen

Card wouldnt automatically upload into my…

Card wouldn't automatically upload into my Google wallet however it worked when manually added to the Google wallet

13. Mai 2026
CleverCards-Logo

Antwort von CleverCards

We are truly sorry for the experience you had while trying to upload your card to your Google Wallet. We are glad to hear you were able to add your card to Google Wallet manually. We are aware that some users experienced difficulty with the automatic upload, and we sincerely apologise for the inconvenience this caused. If you ever need any further assistance, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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