Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a glass shade of our brand new pendent lamp broken by contractors during a renovation. We didn’t want to buy the entire lamp so contacted Claxy directly. We sent our Amazon order number and th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I like the fact that you answered me when I asked a few questions, but I wish I could’ve gotten a hold of you by phone that would’ve made it even more memorable for me. Now I would like to buy two of... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Beleuchtungsgeschäft

Vom Unternehmen geschrieben

Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

115 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

I only received one of the three of a…

I only received one of the three of a kind light. I have been contacted anbout the delivery of the other two packages.

20. Dezember 2022
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Antwort von CLAXY

Hello. Thank you for taking the time out to leave us a review. The other two packages are still in transit. We just sent you an email and shared the tracking numbers of the rest of the packages with you in the email. The expected delivery date of these packages is Dec.23. Would you mind checking out your mailbox? Feel free to let us know if you have any other questions. Thank you.

Bewertet mit 5 von 5 Sternen

Always wanted a Moravian Star!

This fixture is a beauty and puts lovely pattern on the ceiling. Also looks nice on a dimmer. Does not give off tons of light but is perfect in my upstairs hall. Nicely made, classic and stylish all at once.

15. Oktober 2022
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Antwort von CLAXY

Hello, Blue Skies in Maine. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!

Bewertet mit 2 von 5 Sternen

To many bubbles in the glass shades

The fixtures and the hardware are of pretty good quality. The glass shades have too many air bubbles in them though. All three of mine that I ordered have those air bubbles which takes away from the beauty of the product. I was asked for photos, so I sent photos. They said the photos were unclear because of the wood background, my opinion differs and I would attach photos here if I could. Oddly, they stated they could only see a couples bubbles in the shades. That doesn't warrant any action I guess. They requested more photos, I'm not taking the lights apart again and taking more photos. Apparently a few bubbles in each of the glass pieces is fine with them. So if it's fine with you to have bubbles in the glass pieces then go ahead and buy these. The rest of the product, as I stated, is of good quality. I just removed a star for the futile waste of my time in this process,

25. November 2022
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Antwort von CLAXY

Hello David. Thank you so much for your review. We are sorry about the fact that the glass shades are unable to meet your satisfaction because of the air bubbles. Please allow us to make it right. We just emailed you and please let us know what we can do on our end to to resolve the issue for you. Thanks.

Bewertet mit 5 von 5 Sternen

Customer service was great!

Customer service was great!! I bought 3 lamps and when I received them they were a little bigger than what I needed and so I returned them. That was easy and the credit was given immediately to my account.

2. November 2022
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Antwort von CLAXY

Hello Lorie. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!

Bewertet mit 5 von 5 Sternen

I purchased from Claxy for the very…first time!!

I purchased from Claxy for the very first time this month and I have to say that I am extremely satisfied with them. My pendant light fixture is of high quality and looks fabulous over my dining table. It's very chic and stylish and their prices are very reasonable. But more importantly, their customer support goes above and beyond to make sure you're happy! Way to go folks at Claxy. Mark me down as a very happy customer!!

23. November 2022
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Antwort von CLAXY

Hello Martha! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

Bewertet mit 5 von 5 Sternen

New light fixture

Shopping was easy and the light fixture was shipped quickly. No issues and I love the light.

16. November 2022
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Antwort von CLAXY

Hello Aimee. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!

Bewertet mit 1 von 5 Sternen

Advertised as free returns but I was…

Advertised as free returns but I was responsible for the return shipping ($122) for the items that were not as described in which case we didn’t like. Will not buy from again. Much easier to buy from the big box stores and return things for free that you don’t like.

5. November 2022
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Antwort von CLAXY

Hello Dominick. We regret that your issue may not have been handled in the way you wanted. Thanks for sharing your review.

Bewertet mit 5 von 5 Sternen

Great service

Great service. Love the fixture

1. Oktober 2022
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Antwort von CLAXY

Hello Gail. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!

Bewertet mit 5 von 5 Sternen

Quick delivery

18. Oktober 2022
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Antwort von CLAXY

Hello Bessie! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

Bewertet mit 5 von 5 Sternen

Great value!!! … Great savings!!!

Claxy had the same exact item as another vendor that wanted to charge me $100 more than what I paid at Claxy.com!!! Great value!!! Great merchandise!!!

4. Oktober 2022
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Antwort von CLAXY

Hello Joe. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!

Bewertet mit 5 von 5 Sternen

In the middle of our remodel so we…

In the middle of our remodel so we haven't hung these yet. They are stunning I cannot wait. I will post pictures when we are done!

Update, almost done but pendants installed. Absolutely beautiful!

9. November 2022
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Antwort von CLAXY

Hello Colleen. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!

Bewertet mit 5 von 5 Sternen

Love my product

Love my product! Arrived quickly.

8. November 2022
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Antwort von CLAXY

Hello Jacqueline! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

Bewertet mit 1 von 5 Sternen

See above

Hard to place an order on website, no response to emails, difficulty in making a return, long processing time for a return.
Other than all that bad news the 2 fixtures I ordered were packaged well and nice quality for the price

6. Oktober 2022
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Antwort von CLAXY

Hello Kimberly. When you had difficulty in placing an order with coupon code, you did the right thing by emailing us immediately. You were able to successfully place an order with coupon code after we showed you the right way. We sincerely apologize for the fact that the time needed to respond to your email in resolving your issue and the time needed to process the return and refund is longer than you expected.

As a matter of fact, we need to take all the necessary steps to process return and refund and we are unable to take the next step before we finish the last one. We regret that your issue may not have been handled in the way you wanted. Lastly, we want you to know that we value customer feedback so that we can try our best to provide you with better customer service. Hopefully, we still have a chance to serve you again.

Bewertet mit 5 von 5 Sternen

Prompt delivery

Prompt delivery, Awesome product!

5. November 2022
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Antwort von CLAXY

Hello Judith! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

Bewertet mit 5 von 5 Sternen

Fast shipping

Fast shipping. Good quality for the price. Easy installation.

28. Oktober 2022
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Antwort von CLAXY

Hello! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

Bewertet mit 5 von 5 Sternen

Beautiful light fixtures

Products as advertised. Reasonable pricing. Good communication.

14. Oktober 2022
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Antwort von CLAXY

Hello Marylou! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

Bewertet mit 5 von 5 Sternen

Perfect Condition

I found the exact style of lighting I needed. Everything was safely packaged and arrived with no damage.

1. Oktober 2022
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Antwort von CLAXY

Hello Megan! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

Bewertet mit 1 von 5 Sternen

I refund never got after returning the…

I refund never got after returning the item to the warehouse with a return label from the company

4. Februar 2022
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Antwort von CLAXY

Hello Shimnon. Thanks for your review. For your information, the order that you have returned is #866034618 and this order has been refunded last week. We suffered from a date loss and it took us quite some time to recover the lost record, which resulted in a delay in refund. We are terribly sorry about the delay and the inconvenience this may have caused. Would you please check out your account and let us know whether you have received the refund? Thank you very much.

Bewertet mit 5 von 5 Sternen

Efficient and qualiaty

This is not my first Claxy purchase. My pendant lamps came exactly as I expected and quickly. They look stunning in my new kitchen.

19. Oktober 2022
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Antwort von CLAXY

Hello Nancy! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

Bewertet mit 5 von 5 Sternen

I ordered a light for my kitchen…

I ordered a light for my kitchen ceiling and another for over the bar. They were a good price, came within a week, installed easily, and look great

13. September 2022
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Antwort von CLAXY

Hello Helen! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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