We had a glass shade of our brand new pendent lamp broken by contractors during a renovation. We didn’t want to buy the entire lamp so contacted Claxy directly. We sent our Amazon order number and th... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The light fixture I ordered online came on time. It was as advertised and in working condition.
Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The p... Mehr ansehen
Unternehmen hat geantwortet
I like the fact that you answered me when I asked a few questions, but I wish I could’ve gotten a hold of you by phone that would’ve made it even more memorable for me. Now I would like to buy two of... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.
Kontaktinformationen
5705 General Washington Drive, 22312, Alexandria, Vereinigte Staaten
- +1 08779596088
- info@claxy.com
- claxy.com
Das haben sich andere Leute angesehen
HAPPY camper now!!
I was missing one of my lights and Couldn’t get ahold of anyone at your place but later on I got a text and y’all helped me figure out what to do. Actually the mussing light came in another box the
Next day and I texted y’all to let you know I got it and that I was going keep it and return the wrong ones I ordered. I am a very happy camper now!!
8. August 2023
Antwort von CLAXY
Hello Marty. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Fasteners to mount the face plate to…
Fasteners to mount the face plate to electrical box were not included. Styrofoam packing was broke in small pieces and caused a mess
Small chip in center of bottom glass plate at hole
2. August 2023
Antwort von CLAXY
Hello Scott. We sincerely apologize for the inconvenience. We will email you and try our best to help you resolve the issue.
Antwort von CLAXY
Hello Robert. Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
Stylish, rustic/industrial light
Quick and easy shopping experience and quality product.
12. Juli 2023
Antwort von CLAXY
Hello Jordan. Thank you so much for sharing your feedback with us. It truly means a lot to us!
Easy ordering process
Easy ordering process. Beautiful light exactly what I was looking for!
11. Juli 2023
Antwort von CLAXY
Hello Darla. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Antwort von CLAXY
Hello Paulie. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Antwort von CLAXY
Hello Vanessia. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Excellent customer service!
11. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von CLAXY
Hello Rod. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
I also ordered 2 lights
I also ordered 2 lights, received only 1, their customer service number does not work, they send you an email of your order which doesn't show your item # or quantity probably on purpose, you can't track your item, it's a joke.
11. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von CLAXY
Hello Jud. We have shared the tracking information of the second item with you. You should have received the light by now. Thanks for your review. It helps us improve our service.
You made it very painful to do business…
You made it very painful to do business with you! Please walk the talk in customer service. I bought two wall bedroom lights that you claimed came you did not sell separate, well, I received one only. You wrote that it was not possible that I only received one, then you blamed the carrier, an internal mistake in your warehouse, told me you shipped the package of two over the 4th July weekend, not true, and in the end I received just one on July 6. Sorry, won't do business with you again.
27. Juni 2023
Antwort von CLAXY
Hello Elvira. We would like to sincerely apologize for the fact that your shopping experience did not meet the standard on behalf of the management team. We are terribly sorry about what you have been through. We will take measures to ensure that it won't happen again in the future. Thank you for bringing this matter to our attention.
Antwort von CLAXY
Hello Irene. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Good communication and delivery as…
Good communication and delivery as promised. Can't wait to get the fixture installed!
17. Juni 2023
Antwort von CLAXY
Hello CSM. Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Antwort von CLAXY
Hello Charles. Thank you so much for sharing your feedback with us. It truly means a lot to us!
Antwort von CLAXY
Hello Tegan! Thank you so much for sharing your feedback with us. It truly means a lot to us!
I love these lights
I love these lights. Well made easy to install. Beautiful lighting. Shipping was very prompt. Great service.
23. Mai 2023
Antwort von CLAXY
Hello Carol. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Moravian Star Pendant
Product ordered came quickly and was packaged very well. So glad you had what we needed at a discount!
19. Mai 2023
Antwort von CLAXY
Hello Ann. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Package arrived on time and item was…
Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The price was also good. Looks of good quality. Will know more after installation.
18. Mai 2023
Antwort von CLAXY
Hello Darlene. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Attractive Lamp, Attractive Price!
A very attractive ceiling lamp at a great price, delivered very quickly.
24. Mai 2023
Antwort von CLAXY
Hello Lee. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
I bought these lamps online
I bought these lamps online, based on the picture. I happened to come across them lit up in a store. Even MORE beautiful!!
My only problem was with tracking. I could not do it. The lamps showed up only a few days after I ordered, including a holiday. I just wish I would have known for sure exactly when they were coming.
24. Mai 2023
Antwort von CLAXY
Hello Mary. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Shipment was received quickly and…
Shipment was received quickly and accurately. The quality of the lights is excellent. Thanks!
22. Mai 2023
Antwort von CLAXY
Hello Susan. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.