Bought an Astra EV w/ part ex. Delivered by Kamran who was very professional, he kept us updated on its arrival and explained the exchange process clearly. Upon arrival he explained in detail all of t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unfortunately, the car itself let the experience down. It hadn’t been cleaned since we’d viewed it, and the light scratches we’d been told would be polished out hadn’t been touched. On top of... Mehr ansehen
Unternehmen hat geantwortet
Buying the car was simple. The flexibility to be able to use multiple credit cards is a nice bonus. Its allowed me to take full advantage of a 0% credit card. The car is exactly as depicted. In exce... Mehr ansehen
Unternehmen hat geantwortet
The staff here are amazing! Ian Neal & Tilly Miller in particular made us feel so welcome and felt no pressure to buy anything but walked away with a car and was more than satisfied. The process of... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Derby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Vom Unternehmen geschrieben
Kontaktinformationen
Raynesway, DE21 7WA, Derby, Vereinigtes Königreich
- 0333 015 4101
4,3
Hervorragend
1518 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Met with Ian neal to collect my car
Met with Ian neal to collect my car. Really friendly guy who helped with all questions and offered great advice
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Many thanks to Ian and Nina at Cinch in…
Many thanks to Ian and Nina at Cinch in Derby for such a professional service. Ian Neal was very polite and ensured we were confident in driving our Mini Cooper and was very knowledgeable.
Nina too is highly knowledgeable and very friendly and approachable.
If I could score you higher than five stars, I would.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Ian Neal was approachable and very…
Ian Neal was approachable and very professional. Shook my hand on arrival and was very polite. Asked us numerous times if we had any questions and made sure we had peace of mind before we left.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Good service
Good service, very helpful staff on phone,delivery driver was excellent has well, as i am a pensioner he set up my bluetooth on the car
4. Juni 2026
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Really positive experience- kept up to…
Really positive experience- kept up to date with everything- car was delivered on time as stated with really good communication
4. Juni 2026
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
It was a pleasure to purchase my 2nd…
It was a pleasure to purchase my 2nd car from Cinch. Simple and straight forward. Well cared for by Mia Sears. Looking forward to picking up soon.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Ian Neal was very helpful
Ian Neal was very helpful. Would definitely use Cinch again!
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Great service
Thankyou to the team at cinch for all the help with buying my new car! Ian neal and Sophie and the rest of the team were great! ❤️👌
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Had a brilliant interaction with Ian…
Had a brilliant interaction with Ian Neal today, he was very helpful and informative which is comforting in a situation such as this, he made the whole experience very pleasant, would highly recommend.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
They were very helpful and I would recomend them.
The Company were very helpful and supportive and described all that we had to do to regarding insurance etc. The delivery man arrived on time and was helpful, and took our car away. The allowance of 2 weeks to use the car and if we did not like it they would take it back was such a good idea,also getting our mechanic to check it and if anything needed doing they would pay for it.
30. Mai 2026
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Excellent experience overall
Excellent experience overall, great staff and easy processes. Ian Neal was extremely helpful and made the experience completely stress free
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Great car and great service
From the minute I decided that I wanted my car the customer service was fantastic. I was helped to ensure my car was reserved when my old car went wrong and could no longer be used for part-exchange.
Delivery was booked for a bank holiday Monday and it was delivered earlier in the day than expected which was fantastic.
The car is brilliant and all the service information has been sent through. I have spent the last 2 weeks ensuring I am happy with the car and other than getting used to a different vehicle it has been fantastic.
8. Juni 2026
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Ian neal
Ian neal - Perfect customer service and very friendly would definitely recommend coming back if your looking for a smooth car transition process
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very good from start to finish
Very good from start to finish. Delivery very good. Arrived when they said they would. Only one problem nobody has got back to me regarding my missing shelf in the boot.
8. Juni 2026
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
The 2 front tyres are worn and just…
The 2 front tyres are worn and just about the legal limit.Very poor business from Cinch for a first time customer.I may even return the car in the coming days as I am not happy with this service.
6. Juni 2026
Antwort von cinch - Derby Superstore
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Very good
Very good. Good email and telephone communication. Excellent delivery of car and part exchange. Only dropped a star as I asked a question online and still not answered re dash cam. Please respond?
2. Juni 2026
Antwort von cinch - Derby Superstore
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
I found CINCH amazing.
I found CINCH very helpful, nothing was too much trouble. All the staff l dealt with were kind,courteous.
Especially a young man called George. I cant personally get over how kind the staff were. Even the delivery driver was kind and patient.
I cant recommend it enough.
6. Juni 2026
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Genuinely great from start to finish
Genuinely great from start to finish, really easy process, kept me updated, part exchange went smoothly and new car was delivered in time and was in great condition, every time I called the call centre they were always really friendly and helpful! My part exchange finance was paid on time and was also updated on this.
5. Juni 2026
Antwort von cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Antwort von cinch - Derby Superstore
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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