A lady by the name of Angela Turner answered the phone and very kindly took the time to listen , and when asked re cancellation she took all the details made sure everything was correct & then thank... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After trying to rebook an appointment online I then contacted the helpline and spoke to a lady named Tayyibah. She offered me a choice of two appointments and said I would receive emails to confirm th... Mehr ansehen
I was assisted today by Angela Turner who I found to be very polite, helpful and considerate in helping me book two appointments for my wife, at a place, time and day that really suited her and both t... Mehr ansehen
The company is not great. Canceled 2 appointments and said I hadn't answered my phone. Sent me a link to reschedule. Link has no option to reschedule. Called, got told to follow same nit working link.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
Kontaktinformationen
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Vereinigtes Königreich
- 03442644160
- customerservices@chec.uk
- chec.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very friendly and extremely helpful
Very friendly and extremely helpful. Amanda definitely went the extra mile to get my appointments on the same day and mych nearer to my home.
Thank you so much
Excellent Service
The site and the staff. The treatment was good and went smoothly. No problem at all. nothing to worry about.
Rebecca Wilson an asset
Rebecca Wilson, the young lady I spoke to via telephone was very pleasant, well informed, helpful, professional and so patient. She answered all my questions and gave me the time I needed to think everything through. She is definitely a asset to the CHEC organisation. Many thanks, Graham.

Antwort von CHEC
Amanda Whittle was really helpful
Amanda Whittle was really helpful. Thank you very much.
Missing follow up review
My follow up review to CHEC Preston minor op on 5/6/26 seemed to have been missed. On chasing this up with the online chat, Amanda Whittle arranged both follow up and also glaucoma appointments that are now due.

Antwort von CHEC
The service with regards to arranging…
The service with regards to arranging the appointment on november the 3rd was very good
PB Newcastle under lyme
I went to M&S for a Cataract for post op. surgery, saw Nina who was very precise and professional in her examination
Tayyibah Patel was very helpful and…
Tayyibah Patel was very helpful and patient. She stayed with me on the phone until my request was dealt with.
5 stars.

Antwort von CHEC
Claudia was very helpful and very…
Claudia was very helpful and very efficient.
Excellent service
Excellent service from
Diane Murray today. She listened to my query and couldn’t do enough to help resolve the issue. She went above and beyond! Thank you Diane, excellent customer service

Antwort von CHEC
Very professional and caring
Very professional and caring, and listened to what I had to say, jade was very helpful and got me to where I needed to go thank you .
Very professional thankyou
Booking process
Booking process was quick and easy. Kirsty was very helpful and friendly.
Booking Team
Kannan was very helpful and spoke slowly to explain about my pre assessment with the nurse and found me suitable date and time for my procedure.
Quality Service
From the moment the phone was answered Lauren was very attentive and understood the situation with my dad, when it was explained to her. She made the booking a pleasant and easy experience. Great service.
Very helpful and informative
Very helpful and informative
very nice lady … thanks so much
Nicola was very helpful and found an…
Nicola was very helpful and found an appointment for my husband at a convenient location. She was cheerful as well which was nice.
Claudia was very helpful and kind…
Claudia was very helpful and kind speaking to me. Overall great experience particularly from her. :)
I would like to provide some positive…
I would like to provide some positive feedback for Claudia from the CHEC who was dealing with my Endoscopy appointment. Claudia was extremely helpful, friendly and professional when I called. She efficiently arranged my endoscopy consultation with the nurse as well as my hospital appointment, making the whole process straightforward and stress-free.
She was prompt, patient and very pleasant throughout the conversation, and I really appreciated how quickly she dealt with everything. Excellent customer service! Thank you, Claudia!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







