A lady by the name of Angela Turner answered the phone and very kindly took the time to listen , and when asked re cancellation she took all the details made sure everything was correct & then thank... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After trying to rebook an appointment online I then contacted the helpline and spoke to a lady named Tayyibah. She offered me a choice of two appointments and said I would receive emails to confirm th... Mehr ansehen
I was assisted today by Angela Turner who I found to be very polite, helpful and considerate in helping me book two appointments for my wife, at a place, time and day that really suited her and both t... Mehr ansehen
The company is not great. Canceled 2 appointments and said I hadn't answered my phone. Sent me a link to reschedule. Link has no option to reschedule. Called, got told to follow same nit working link.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
Kontaktinformationen
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Vereinigtes Königreich
- 03442644160
- customerservices@chec.uk
- chec.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Helpful and polite
Nicola helped me change my appointment to a more convenient time and was understanding with my request and answered my questions
Mr Syaband
Amazing unlike some other dirty little places
A professional and friendly agent took…
A professional and friendly agent took my call and dealt with my enquiry. She was very helpful and explained everything clearly
Sally was very helpful and kind
Sally was very helpful and kind, she answered and explained all of my queries to put me at ease.
Claudia was very helpful
Claudia was very helpful, friendly and made me feel very comfortable discussing my queries. She was brilliant and efficient, a great customer experience.
Successful Cataract Op at CHEC Blackpool
The whole team at CHEC Blackpool were on point from the two ladies on reception, the pre-treatment nurse, the operating theatre nurses, the anaesthetist the eye surgeon, and the post-op nurse. The whole team did a great job and were thorough and pleasant to deal with. It was my first cataract op, so I was a little nervous beforehand but it all went very well and I felt fine during the operation. A+++
Good personnel
Emily organised my blood results and appointment. Took all the stress out of it.
Very friendly staff and an easy booking process
The member of staff (Emily) was very friendly and helpful, making booking the appointments very easy, as she explained everything as we went along.
The staff are very kind and helpful.
The staff are very kind and helpful.
Rebecca went the extra mile when helping me book a future appointment. I can't thank her enough.
Amazing staff
Not had my procedure yet but wanted to say Amanda was brilliant with me over the phone, she was reassuring and kind.
Thanks Amanda you are a credit
The company did well because they…
The company did well because they followed up on an appointment via the NHS which I hadn’t followed up on. Sage was extremely helpful, polite and friendly. This gives a very good first impression of the company.
Jade was very helpful
Jade was very helpful, and dealt with all aspects of my query quickly and efficiently.
Excellent pleased with them
I had a very positive experience…
I had a very positive experience speaking with Claudia regarding my endoscopy appointment. She was extremely supportive, kind and cooperative throughout our conversation. She listened carefully to my concerns, explained everything clearly and made me feel reassured and comfortable.
It was really refreshing to speak with someone who was so patient, professional and genuinely helpful. Claudia was excellent in the way she handled my questions and made the whole process much easier for me.
Thank you, Claudia, for your kindness and support. I really appreciate the help and excellent service I received today. It was a very positive experience.
Excellent Customer Contact
I was called by Mike who talked me through the details of the forthcoming phone consultation and the gastroscopy appointment. He was professional and thorough with a friendly, reassuring tone.
Very pleasant phone call from Saudah…
Very pleasant phone call from Saudah Atcha. A speedy appointment also.
My appointment was cancelled at the…
My appointment was cancelled at the last minute, having already waited 3 months for this appointment I was naturally concerned.
Dianne Johnston was amazing in trying to find me an appointment ASAP. She was so pleasant and patient and phoned again as had found an appnt within 2 weeks.
Thank you Dianne for your care.
Kev’s Dermo Appointment
Charlotte who I spoke was brilliant with handling my call being very clear on my options as to where I had go to and the earliest available appointment . She was very friendly and even had the same birthday as me.
Every thing was explained
Every thing was explained, nice and easy, so I understood everything
Lady who took my call was very. Good experience with CHEC
Lady who took my call was very friendly, patient and helpful. She rearranged my appointments as I was on holiday when my original appointments were due.
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