After trying to rebook an appointment online I then contacted the helpline and spoke to a lady named Tayyibah. She offered me a choice of two appointments and said I would receive emails to confirm th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The company is not great. Canceled 2 appointments and said I hadn't answered my phone. Sent me a link to reschedule. Link has no option to reschedule. Called, got told to follow same nit working link.... Mehr ansehen
Unternehmen hat geantwortet
This is just a review for the booking coordinator Amanda Whittle at Preston really. She wonderful, extremely pleasant and friendly. Very helpful with sorting out my eye appointment for lasering and as... Mehr ansehen
Unternehmen hat geantwortet
I was offered an earlier appointment by voicemail and telephoned CHEC to arrange it. The line was very busy but I was able to request a call back. I was duly called back and a very helpful lady, Angel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
Kontaktinformationen
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Vereinigtes Königreich
- 03442644160
- customerservices@chec.uk
- chec.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Diane was brilliant with finding a…
Diane was brilliant with finding a solution to help with my 83 year old mum who has severe dementia. She was sensitive and flexible and I am very grateful for her help and professional approach. Thanks so much!!
As soon as my call was answered
As soon as my call was answered, it was met with a friendly and helpful voice. My request was dealt with professionally and quickly. So I would just like to say thank you.

Antwort von CHEC
A complimentary review and a nice change
Dreading yet another long, repetitive recording call wait, the time estimate was actually realistic. Sue Lakeland was incredibly helpful, first by addressing my initial concern and then arranging an appointment and follow up which avoided my having to wait or make a return visit. All this in an efficient and friendly manner which has immeasurably improved my impression from previous experiences.

Antwort von CHEC
First class care.
I've attended Westbourne Clinic on a number of occasions.At my recent appointment I received excellent care from Doctor Yasir,as I did from Dot and Katie,and have on previous visits.Extremely welcoming/helpful.
Thank you very much.
Very very good comunication and very…
Very very good comunication and very kind
Tayyibah Rocks
I had a previous call to check on some appointments for my elderly mother for what ever reason the First Lady hung up on me. Second call up stepped Tayyibah who I must say was exceptionally professional and went above and beyond to help me, many thanks
One to one
Speaking to a human being make my experience very helpful.
Quick easy and pleasant
The young lady i interacted with was very pleasant helpful and courteous, a pleasure to deal with, she quickly booked my appointment at a time and with the specialist appropriate for me.well done!
Dermatology appointment review
Had a photography appointment at CHEC dermatology. Quick to get appointment through the app . everything explained during the appointment . I was in and out within 10 minutes . Absolutely amazed that this was done under the NHS . Looking at the previous reviews I was expecting a bad service but it was the opposite. Everyone was nice and professional. Can’t ask for more .thank you Chec .
I have had to callCHEC several times…
I have had to callCHEC several times because my initial prescription for a dermatology skin treatment for Bowmans disease kept being prescribed one box of 12 sachets at a time when I required 30 sachets to complete the course prescribed by the consultant . Every one I spoke to was friendly and helpful and helped sort this issue out on each occasion Grat customer service
Was very informative
Was very informative, patient and helpful,
Did not rush and sorted my query quickly and professionally.
Thank you Angela
Very helpful and booked my appointment…
Very helpful and booked my appointment very quickly.
I had trouble using the on line portal…
I had trouble using the on line portal and had to phone for assistance. Nicola was extremely helpful and friendly. She quickly accessed my record and booked me an appointment for next week! Thank you so much Nicola - you are a star!
Pleasant helpful interaction
Pleasant helpful interaction. Always kept me informed of how my request was progressing. Tayyibah was a great help and achieved what I wanted.
Polite,Professional,Helpful.
Efficient and extremely pleasant
Although I had a short wait in the phone cue it wasn't unreasonable and I appreciated opportunity to speak to someone personally.
My query was dealt with efficiently with a satisfactory outcome.
Nicola, the operator I spoke to was very helpful, cheerful and a pleasure to deal with.
Nicola from chec called excellent…
Nicola from chec called excellent service very polite and professional
The process of making an appointment…
The process of making an appointment was quick and easy and Amanda was very helpful offering me various dates for a new appointment
Urgent appointment needed
Phoned to make an appointment asked for a call back this was done within a few minutes, superb
Diane excellent she did exactly what…
Diane excellent she did exactly what she said she would do
My previous conversation with a man did not ring me back as he had said he would do u had to ring again and spoke to Diane who sorted me out and hopefully I will get a referral date through . As wasted a month going to an appointment that had not been reported properly thank you hopefully this will be prompt now
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