My order arrived late, but I was thankful customer service was able to help with tracking. When I received my order, I was worried about the packaging, but thankfully, no damage to the canvases.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great Customer Service. I tried to change my mind after my order was placed but then realized my original order needed to be reinstated in order to receive it on my timeline. Wan in Customer Service w... Mehr ansehen
Unternehmen hat geantwortet
The canvas prints are excellent. The quality is beautiful and exactly what I was hoping for. I truly appreciate Wan in customer service for his commitment to making things right and ensuring I receive... Mehr ansehen
I have purchased 6 Canvas prints from CanvasChamp during the past year. While multiple purchase have gone fine, my recent one was extremely disappointing. First of all, my order took a very long time... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Kontaktinformationen
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, Vereinigte Staaten
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3,8
Gut
2556 Bewertungen
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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I would strongly advise against…
I would strongly advise against purchasing the custom figurine (custom bobblehead). The estimated delivery date provided at the time of purchase was significantly misleading. While it initially indicated a turnaround of approximately two weeks, the actual delivery took closer to seven weeks. Customer support later acknowledged that custom orders require more time, but this was not clearly communicated upfront.
Although the delay was frustrating, I was willing to be patient under the assumption that additional time would result in a higher-quality, detailed product. Unfortunately, that was not the case.
The final product was extremely disappointing. The figurines bear little to no resemblance to us, with inaccurate facial features and poor overall likeness. In fact, the representation is so off that it does not even reflect our actual ethnic appearance. The craftsmanship and paint quality also fell far below expectations and appeared unrefined.
Overall, this experience did not meet reasonable standards for a custom product, especially given the extended wait time and expectations set during the ordering process.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Brent,
We’re truly sorry to hear about your experience and sincerely apologize for the delays, lack of clarity around turnaround times, and the disappointing final product.
We completely understand how frustrating it must be to wait significantly longer than expected, especially when the initial timeline did not clearly reflect the production time required for custom figurines. We also regret that the final product did not meet your expectations in terms of likeness, craftsmanship, and overall quality—this is certainly not the standard we strive to deliver.
Your feedback regarding the accuracy of facial features, representation, and paint quality is very important, and we will be sharing it with our production team to address these concerns.
We would genuinely appreciate the opportunity to review your case and work toward a proper resolution. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details and photos of the product, and we will prioritize your case.
Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.
Warm Regards,
Canvas Champ
Hound from hell!!
I ordered a bobble head of my dog and it looks like a hound from hell!!
It actually scared my wife!
They refused to refund me or remake it.
Terrible quality and likeness and it took 6 weeks to arrive! Never again!!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Marie,
Thank you for your feedback! We’re glad to hear that you’re happy with the product.
We truly appreciate you choosing Canvas Champ and look forward to serving you again in the future!
Warm Regards,
Canvas Champ
Good communication but confusing for…
Good communication but confusing for delivery dates
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Becky,
Thank you for your feedback! We’re glad to hear that you had a positive experience with our communication.
We do apologize for any confusion regarding the delivery dates. We understand how important clear and accurate timelines are, and your feedback will help us improve how we communicate estimated delivery windows moving forward.
We truly appreciate you choosing Canvas Champ and hope to provide you with an even smoother experience next time.
Warm Regards,
Canvas Champ
Never received order or money back
Never received order. Never received a refund. Fraud
17. Februar 2026
Bewertung ohne vorherige Einladung
Horrible company
Horrible company. Ordered two bobbleheads in September. One arrived in December but was poor quality. Requested that they redo the one and ship both. After at least 20 emails to them, they kept promising that they would address it, but nothing ever happened. They said they would refund but that didn’t happen either. Had to dispute with credit card company.
20. September 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Andrew,
We’re truly sorry to hear about your experience and sincerely apologize for the frustration and disappointment this has caused.
We completely understand how upsetting it must be to deal with long delays, quality concerns, and repeated follow-ups without a clear resolution. This is certainly not the level of service we aim to provide.
We also regret that your concerns regarding the remake and refund were not handled properly, and that you had to escalate the matter through your credit card company. That should never be necessary, and we understand how this would impact your trust in us.
Your feedback is very important to us, and we will be sharing it with our team to address these issues and improve both our product quality and customer support processes.
We would still appreciate the opportunity to review your case and see if there is anything further we can do to assist you. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details.
Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.
Warm Regards,
Canvas Champ
Exceptionally Pleased
It turned out better than I anticipated. It is just beautiful and I will be sending in additional orders in the future. Thank you!
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Heidi,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your order turned out even better than you anticipated and that you found it beautiful.
It truly means a lot to us that you’re planning to place additional orders. We sincerely appreciate your support and look forward to serving you again in the future!
Warm Regards,
Canvas Champ
As a professional photographer and a…
As a professional photographer and a mom, I’m always printing photos of my family and my clients. CanvasChamp makes it easy to turn meaningful photos into beautiful canvas prints. The quality and colors look amazing and it’s a great way to display memories at home or in a studio. Definitely recommend!
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Joann,
Thank you so much for your wonderful feedback! We’re truly honored to hear that, as a professional photographer and a mom, you trust Canvas Champ to bring both your client work and personal memories to life.
It’s fantastic to know that you find the process easy and are happy with the quality and color of your canvas prints. Your recommendation truly means a lot to us.
We sincerely appreciate your support and look forward to continuing to serve you for both your professional and personal needs!
Warm Regards,
Canvas Champ
Excellent
The process was simple and easy and the print was excellent quality!
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Michelke,
Thank you so much for your kind feedback! We’re delighted to hear that you found the process simple and easy, and that you’re happy with the excellent print quality.
We truly appreciate you choosing Canvas Champ and look forward to serving you again in the future!
Warm Regards,
Canvas Champ
Do not order
If there were 0 stars, I would give them that. Worst service and product. I ordered a bobble head, and it was absolutely disgusting. It did not match the picture I provided, and the quality was awful. It arrived more than a month late, there were no updates provided. I had to reach out to customer care every other day to find out the status. If the quality were good and the bobblehead matched the photo I provided, I would have forgotten about the delivery delay, but the quality is simply awful. I would not recommend this company to anyone.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Manali,
We’re truly sorry to hear about your experience and sincerely apologize that the bobblehead did not meet your expectations. We understand how disappointing it must be to receive a product that does not match the photo provided, especially after waiting longer than expected for delivery.
We also regret the lack of timely updates during the process. This is certainly not the level of quality or service we aim to provide our customers, and we completely understand your frustration.
Your feedback is very important to us, and we would genuinely appreciate the opportunity to review your case and see how we can make this right. If you’re open to it, please reach out to our support team at cs@canvaschamp.ca with your order details and photos of the product, and our team will be happy to assist you further.
Thank you for bringing this to our attention, and we sincerely apologize again for the inconvenience caused.
Warm Regards,
Canvas Champ
They are great products
They are great products. We use as end of the year gifts for our Synchro Team. Thank you for your prompt and reliable service.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Angie,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the products and that they work well as end-of-the-year gifts for your Synchro Team.
It means a lot to us that you appreciate the prompt and reliable service. We truly value your support and thank you for choosing Canvas Champ.
We look forward to serving you again and providing many more great experiences in the future.
Warm Regards,
Canvas Champ
Absolutely beautiful canvas
Absolutely beautiful canvas! Although the photo I submitted was taken with my phone, the quality of the canvas was top notch!
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Steffie,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the canvas absolutely beautiful and that the quality exceeded your expectations.
It’s great to know that even a photo taken on your phone turned out so well on canvas. We truly appreciate you choosing Canvas Champ and are glad we could bring your image to life.
We look forward to serving you again and providing many more great experiences in the future.
Warm Regards,
Canvas Champ
The service was quick and reliable
The service was quick and reliable. I would have preferred to add more pages to my picture album after I started, but was unable to do that.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Linda,
Thank you for your feedback! We’re glad to hear that you found the service quick and reliable.
We also appreciate you sharing your suggestion about adding more pages to your picture album after starting the project. Your feedback is valuable and helps us understand how we can continue improving our platform and features for a better user experience.
Thank you for choosing Canvas Champ. We look forward to serving you again in the future.
Warm Regards,
Canvas Champ
Love the puzzles
Love the puzzles! Will be ordering more in the future!
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Jan,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the puzzles.
We truly appreciate you choosing Canvas Champ, and it means a lot to us that you plan to order more in the future. We look forward to serving you again and providing you with many more great experiences.
Warm Regards,
Canvas Champ
After one month
After one month, i didn't receive my purchase and doesn't have any news from customer service, i really thinks this company is a scam.
Edit: i finally had some news, receive the product few days later, without any notices. I wasn't happy with the quality of the product so i asked for a reimbursement. The customer service responded right away. From 1 to 3 stars
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Simon,
We’re truly sorry to hear about your experience and sincerely apologize for the delay and the lack of updates regarding your order. We completely understand how frustrating it must be to wait a month without receiving your purchase or hearing back from customer service.
Please know that this is not the experience we want for our customers. Your order is important to us, and we would genuinely appreciate the opportunity to look into this and help resolve the issue.
If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details, and our team will be happy to review your case and assist you further.
Thank you for bringing this to our attention, and we sincerely apologize again for the inconvenience caused.
Warm Regards,
Canvas Champ
I wasnt aware that my product would…
I wasnt aware that my product would come from India,. Their customer service is horrible and they lie . I have my order that was sitting in memphis since february 17th . Well it is now lost Customer support doesnt care about loss.They lied and told me they created a ticket that of which they never did. I had to call fed ex for them to tell me its lost. Horrible company .they have been dragging their feet since February 2nd. I get responses from several different people . One day it’s we are processing your rugs, next day it’s we are processing your refund . That’s all I’ve heard for a month with no resolution . They respond as if they care but they have done nothing to make it right as of yet
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Rene,
We’re truly sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. We understand how upsetting it must be to deal with a lost shipment and to feel that your concerns were not properly addressed.
This is certainly not the level of service we aim to provide. Your feedback is very important to us, and we regret the inconvenience and lack of clear communication you experienced.
We would genuinely appreciate the opportunity to review your case and work toward a proper resolution. If you’re willing, please reach out to our support team at cs@canvaschamp.com with your order details, and our team will be happy to investigate the issue and assist you further.
Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.
Warm Regards,
Canvas Champ
Awful.
Awful. I ordered a 14" x 11" canvas print on February 12, 2026, at 12:33 PM, and they said it would be delivered via Standard shipping (Estimated Delivery: Monday, February 23, 2026).
I called the number on their website, and the person said it should be delivered within “24 to 48 hours”…So, I waited. Nothing yet and that was last week...Wow. Well… today is Monday, March 2nd of 2026, and it still isn’t here. I went to their website to check the status of my order, and it still says “In Production”… really??? Wow. They haven’t even sent a note to apologize or explain why it’s taking so long. Nothing.
I had to apologize to the person this gift was meant for. I’m glad I didn’t go ahead and order a major artwork printing job with them — I would be hitting my head against the wall by now!
No more. Never again, CANVA CHAMP. You should not promise business deals & delivery dates that you simply cannot meet.
2. März 2026
Bewertung ohne vorherige Einladung
Communication started off strong
Communication started off strong, order was confirmed, then a follow up email was sent asking to confirm order again it’s been 2 weeks have yet to receive shipping confirmation.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Christan,
Thank you for bringing this to our attention.
We understand how confusing and frustrating this must be and especially after receiving strong initial communication and then a follow-up confirmation request, only to have no shipping confirmation two weeks later. That is certainly not the seamless process we aim to provide.
If your order was reconfirmed, you should have received clear updates regarding production progress and shipment status. We sincerely apologize for the gap in communication.
Please email us at cs@canvaschamp.com with your order number and the email address used to place the order. We will escalate this with our production and shipping teams immediately, provide you with a concrete status update, and outline the next steps.
We truly regret the inconvenience and appreciate the opportunity to resolve this promptly.
Warm Regards,
Canvas Champ
Always a pleasure
Always a pleasure
I have ordered from Canvas Champ at least 6 times. All interaction has gone well, and I have received great products. Highly recommend!!
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear Ginger,
Thank you so much for your incredible support!
Ordering from us six times truly means a great deal. We’re thrilled to hear that each interaction has gone smoothly and that you’ve consistently received great products. Building long-term relationships with customers like you is exactly what we strive for.
Your recommendation is deeply appreciated, and we look forward to creating many more pieces for you in the future.
Warm Regards,
Canvas Champ
Less than advertised
Purchased a bobble head from canvaschamp based off the website and the quality I saw from the examples on their website. The order was placed November 29th. I received my order well after the shipping arrival on or before December 22nd and when I did receive the order in January, the product was not as advertised. It was not high quality detailed figurines, it was not very detailed at all. Every thing was painted on including my glasses, there was no acrylic base and it was broken. It was a gross misrepresentation from the website to the product received.
I must say I was contacted and after positive communications, I was refunded and I am confident in saying this was not the norm with canvaschamp. In looking at lots of reviews and products received by other satisfied customers.
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von CanvasChamp
Dear James,
We sincerely apologize for the experience you’ve described. From the delayed delivery to the quality concerns and the condition of the product upon arrival, we understand why you feel disappointed.
A custom bobble head should reflect the detail and craftsmanship shown in our examples. Hearing that the figurine lacked definition, that painted elements such as the glasses were not executed properly, that the acrylic base was missing, and that the first item arrived broken is extremely concerning. We also regret that the replacement did not meet your expectations and that you felt your concerns were dismissed when you shared photos.
That is not the level of quality or customer care we aim to provide.
We would genuinely appreciate the opportunity to have this reviewed at a higher level. If you are open to it, please reach out to cs@canvaschamp.com and reference your previous correspondence so your case can be escalated for a comprehensive reassessment. We want to ensure your concerns are evaluated thoroughly and fairly.
We truly regret the frustration and disappointment this has caused you. Thank you for bringing these matters to our attention.
Warm Regards,
Canvas Champ
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