Camcab Bewertungen 94

Booked taxi to catch a train with 2, ongoing connections. Waited outside from 5 minutes before it was due. Nothing. After 20 minutes rang the office. Told the driver came, could not locate us, left. If we still need a taxi(!!!) we have to book again and pay again.
Camcabs used to be good but i will never use them again

The first booking went to the wrong pick up point. The second attempt arrived at the correct pick up point but took me through an unusual trajectory longer, hence more expensive. I asked if he knew where he was going. He said yes. A few minutes later he asks for a postcode. Then he takes me to the wrong address because he did not have the number of the house. I was not happy about this. He wanted to call the police. I said I agreed. Then he changed his mind. He charged me £27 when it normally is £15. I asked for a receipt and he gave me a piece of paper with the number 27 written on it.

cancer patient taken home from hospital parkistani driver ,loud parkistan music playing ,driveing too fast, too close ,contantly talking on hands free,camcab WHAT AN AWFULL DAGEROUSE EXPERIANCE CAMCAB.

Liars and cheats to avoid at all costs.
I needed a taxi on Friday afternoon to take myself and my disabled mother from our hotel in Cambridge to the Botanic Gardens to see the Christmas lights. The website promised they always came on time and the time given was 8 minutes so I paid in advance. I received a text message saying the cab had been dispatched but then several texts and calls saying they were still searching for a driver. So the first text was a lie. An hour later they were still searching for a driver so I had to cancel and get my mother to walk part of the way and get a bus in the rain. I was told I would be refunded but they have taken the money anyway. I will be making a formal complaint to them but needed to warn people not to use this company.

Terrible service. I booked a taxi several hours in advance and it turned up 20 minutes late so I was left waiting in an empty train station carpark alone. I paid £19 for a 5 minutes journey (1 mile) so
expect it to at least be on time.

DO NOT USE THIS COMPANY! I call them SCAMCAB. They take your money, they take your time, they take your health(stress). The drivers are rude, the cars are unmarked, dirty and smell of cigarettes, a child seat is strapped in the back seat, and the knowledge is poor. Don't know the route from Addenbrooke's Hospital to Grafton Centre. No phone contact, just AI
DO I need to say more. Don't use them!!

Transporting vulnerable autistic kid to school. Rude, unreliable and have major difficulties with communication. I will be putting in a formal complaint to the educational transport team. My son has only been with them 3 weeks and there has been 6 pick up and collections. First day had the wrong pick up time, late on collection. Today 6th Oct driver arrived 1 hour early and rude and abusive. My child had a meltdown, he wasn't due in college until 10am, driver arrived at 8.30am. They were 50 minutes late to collect my son and that is only because I had to chase them. They had the audacity to try and blame me for their inadequate communication. Abysmal, shocking experience. Avoid!
From 22nd September to today 6th October.

I pre-booked a taxi for 6.20 this morning and at 5.34 got a message saying the cab was on its way. Then I was called to say they were struggling to find a driver. I am flying to the USA so I didn’t need this. I had to cancel and get a lift from a family member (fortunately there was someone awake) this is a terrible service. We need to be able to rely on taxis, not just hope. Not using them will save on stress

We flew in to Gatwick from India. Had booked and prepaid for the cab ride to cambridge. Had provided flight number as requested. The 10am booking was almost 1 hour late. We were jetlagged and miserable. There was no attempt whatsoever by camcab to contact us with any information. We had to chase up with them for the whereabouts of the taxi. They didn't give a damn. So much for 'first world' service levels.

Prebooked the cab several days in advance. Cab was ten minutes late, and we missed our train thanks to this. No apology or explanation from the driver. When I called the hotline for an update, it was an automated service that wasn’t helpful at all. Would never, NEVER use this company again.

We booked and paid for a taxi 24 hours in advance and it arrived 15 minutes late . No apology. We had to run for a train to get us to Stansted Airport. All very stressful.

Booked a cab at 07:50 and it didn’t turn up for nearly an hour. This isn’t the first time it has happened either. This company is consistently late and I have missed trains in the past because of them. I understand mornings are busy but how does it take an hour to find an available driver?

Not even a 1 star , I hour late for hospital appointment !!Hospital then cancelled .
Will never use this terrible firm again .

Perfect timing. Very friendly and kind lady driver. Very comfortable ride in her black Tesla. Since I had a knee replacement surgery 2 weeks ago, and it was a long drive I needed to be as comfy as possible, so the driver's help and understanding is greatly appreciated.

Avoid this company at all costs. If I could give less than 1 star I will. I booked a taxi and paid online. 5 mins to my pickup time, I called the number, just to confirm they were enroute. Only to get called back that the taxi had been cancelled. No explanation, no apology, no contrition. They disrupted my travel arrangements horrible lot. They were condescending and rude. Terrible terrible business. Do not use! They are yet to refund me.

Unreliable. Accepts bookings, but then suddenly have «no drivers available», «they are all out of town», «tried to call you, but you don’t have a local number». This is about both bookings made for immediate pickup and bookings made in advance.

Absolutely shocking service. We use this company for a care home supporting vulnerable adults in Cambridge. We have an account paid for by the County Council. The drivers are always late, that's if they turn up at all. When we contact them they always give the same excuse about being on the way or stuck in traffic. If I could give zero stars I would. This happens all the time. I'm sure the Council only use them because they gave the lowest price. Use Panther taxis. They are so much better

Pre paid taxi never turned up. When i called to get a refund they were so rude and didn't even apologise.

Frequently unreliable. I book daily, well over an hour in advance, but only very rarely get the taxi for the 7.30am I request, leading my son to be frequently late to school and receive unjust detention.
I only ever started using this company because his old school recommended them as safe for school pick up and drop off. I have found Uber to be far more reliable, and today will be my last ever booking with this extremely unprofessional company.
Don't get me started on some of the drivers!

I booked a taxi for 7pm from our hotel in to Cambridge needed to be in Cambridge centre for 19 30 no sign of the taxi I rang and the message was that they were trying to get a drive to do the job finally it turned up at 19 25 the driver was rood and no apologies he was talking on his phone driving in to the city still talking on his phone and touching the screen at the same time .he was clearly unsure of the way to go after driving around the streets in the end he dropped us 400 meters from were we wanted to be say this was the closest to the venue not what is expected we finally got there @19.48 this taxi company is a waste of time and I won’t be using these again steer complete away