This insurance is largely based on mileage,(assuming you are a safe driver and don't have any, or many, bad experiences whilst driving) so it strikes me as being rather a fair way of determining month... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Everything was easy and straightforward. My tracker needed rebooting and the information I was given to sort it was very easy. Staff are always only a text away and answer your problems in minutes. V... Mehr ansehen
Bymiles has been a brilliant insurance provider for me for the last few years, excellent customer service and real value for money. Unfortunately they are closing down and being bought by a bigger... Mehr ansehen
Great if you stick to specified mileage. Good service with regular updates on miles driven.
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.
Kontaktinformationen
2-14 Shortlands, Hammersmith, London, W6 8DJ, London, Vereinigtes Königreich
- 0330 088 3838
- hello@bymiles.co.uk
- bymiles.co.uk
4,5
Hervorragend
11.650 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very professional
It's been a very pleasant experience very professional service
9. Februar 2026
Bewertung ohne vorherige Einladung
Always attentive and helpful.
I have been with this company a few years now. The service is first-class.
8. Februar 2026
Bewertung ohne vorherige Einladung
Feedback of live chat
I have found the customer service support provided byMiles very helpful, and it has been possible to resolve every issue via the live chat
5. Februar 2026
Bewertung ohne vorherige Einladung
Fantastic and easy to keep track
Fantastic and easy to keep track.
Changed to a new car. Speaking with the service team helped me get exactly what I was looking for. Highly recommended
31. Januar 2026
Bewertung ohne vorherige Einladung
By miles has always been very helpful…
By miles has always been very helpful during the time I have had car insurance from them.
5. Februar 2026
Bewertung ohne vorherige Einladung
Great customer service
Great customer service. Shame it’s all coming to an end!
5. Februar 2026
Bewertung ohne vorherige Einladung
Fees and Tracker drained my car battery
Tracker drained my car battery
Had to pay a fee to cancel insurance rven though it was within 7 days
Avoid
They claim below it doesn't drain the car battery… but it does, you will find others have reported this issue online also.
6. November 2025
Antwort von By Miles
Hi Courtney,
Thank you for your feedback. I'm really sorry to hear you've had a bad experience while with us.
In terms of the Miles Tracker, the way in which it operates is that it will periodically use your car's battery when the engine is off to ensure it's still connected to our network. That said, it uses so little power that it'd take several months to drain an average car battery.
Our Miles Tracker mainly uses the socket for the small amount of power it needs and reads engine codes, but it won't change anything on the car. The sort of functions it performs are standard and won't affect your car's electronics.
We typically need to charge a cancellation fee to cover the cost of setting up your policy, setting up your Miles Tracker, posting it out to you, and then arranging for its return. We do try to be as transparent as possible when you purchase the policy, which is why the cancellation fee is detailed on your quote page, in your policy schedule and documents and in our FAQs.
If you'd like to get in touch with us to discuss your this at all, you can give us a call on 0330 088 3838 or drop us a message via the live chat in your app or online dashboard.
Best,
Callum
Taking out insurance with By Miles was simple and straightforward
Taking out insurance with By Miles was simple and easy, and as a low mileage user it is great that I only have to pay for cover for the miles I drive. I don't understand why all insurers don't offer this facility, as it would be fairer on all road users!
5. November 2025
By Miles are a great company
I have been with By Miles for a couple of years and cannot fault them. The customer service is fantastic, communication very good and their costs are very competitive. I highly recommend them.
31. Januar 2026
Bewertung ohne vorherige Einladung
Love this Company
Love this Company. Really fair way of pricing cost of Car Insurance and additional features on their App that adds value to being a Member.
Had a reason to contact Customer Service with a query and Josh thankfully continued the efficiency of this Company.
Thanks again.
2. Februar 2026
Bewertung ohne vorherige Einladung
It was well organized and easy to…
It was well organized and easy to renew. I am sorry you are not insuring any more.
16. Februar 2025
Bewertung ohne vorherige Einladung
Great price because you pay only how…
Great price because you pay only how much you drive .
24. Oktober 2025
Competitive price, easy app
Very competitive price and easy to use app. Device was installed in seconds. Happy customer.
30. Oktober 2025
I had an issue with my car’s mileage…
I had an issue with my car’s mileage tracker not working, and I contacted ByMiles customer care for support. The team was very helpful and responsive throughout the process. They quickly identified the problem and arranged a replacement without any hassle. I’m very satisfied with the service and appreciate how efficiently the issue was resolved. Great customer care experience.
19. Januar 2026
Bewertung ohne vorherige Einladung
Excellent communication
Excellent communication, a quick response, reliable.
24. Januar 2026
Bewertung ohne vorherige Einladung
EFFICIENCY IS THE KEY
The young lady I spoke to was efficient and considerate. How I wish all agents could emulate her. Sent the necessary documents the SAME day by E mail TREMENDOUS!!!
22. Januar 2026
Bewertung ohne vorherige Einladung
I find it cheaper my car insurance…
I find it cheaper my car insurance policy. And the people very helpful and friendly.
23. Januar 2026
Bewertung ohne vorherige Einladung
Probably one of the worst service…
Probably one of the worst service providers I have ever experienced
Rude and unsatisfactory in every way.
Do not get insured by them
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von By Miles
Hi Darren,
Thank you for your feedback, I'm really sorry to hear you've had a bad experience whilst with us. This is not at all the experience we aim to provide, and we would love to look into this for you.
We're always here to help, so please do give us a call on 0330 088 3838 week days between 10am and 4pm or send us a message via the live chat feature in your app. You can also email us at support@bymiles.co.uk
Thanks,
Callum
Been insured by miles 5 years
Been insured by miles 5 years, always been good communication, been stress free experience the couple of times I've dealt with them, originally chosen them because they were cheap.
22. Januar 2026
Bewertung ohne vorherige Einladung
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