AVOID UNLESS YOU DEFINITELY WANT *ONLY* THEIR FRAMES! Refuses to give out your PD Pupil Distance measurements so you cannot buy glasses anywhere except here. I've now put in a SAR and a complaint and... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
AVOID UNLESS YOU DEFINITELY WANT *ONLY* THEIR FRAMES! Refuses to give out your PD Pupil Distance measurements so you cannot buy glasses anywhere except here. I've now put in a SAR and a complaint and... Mehr ansehen
Unternehmen hat geantwortet
Much better than my previous opticians. First eye test after lens replacement. Friendly and efficient staff, advice given and referral to NHS for treatment for PCO which can be normal after lens repla... Mehr ansehen
Unternehmen hat geantwortet
I recently visited Boots Opticians and received truly exceptional customer service. Every member of the team was friendly, patient, and incredibly knowledgeable. They took the time to explain each ste... Mehr ansehen
Unternehmen hat geantwortet
Kerry made our visit to BOOTS seem like a wonderful day out of pleasure being both cheery and informative. We were well looked after by all the staff including Pam who tendered my face measurements.... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.
Discover our range of affordable glasses from our own brand range to your favourite designer brands.
We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.
Vereinigtes Königreich
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Went in to ask for a price to replace the lenses in my Glasses, I was told its not with doing at it will cost more than the frames, I said the frames were £300 now much would it cost for the lenses only. The assistant shrugged her shoulders and said im not sure, I went elsewhere and got the lenses supplied and fitted for £40.00

Antwort von Boots Opticians
In April I visited Boots in Kettering for my new varifocal glasses and was very impressed with the service I received from Asma. She was both professional and friendly throughout the process, taking the time to explain everything clearly and making sure I was comfortable with my choice of lenses.
Asma's knowledge and attention to detail gave me confidence that my glasses were being dispensed correctly, and her warm, approachable manner made the experience pleasant from start to finish. Excellent customer service and a real credit to the Boots team. Thank you, Asma!

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Everyone I saw was courteous and efficient

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Atmosphere was welcoming. Staff were attentive. Everything was explained clearly.

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I use Boots Opticians in Mere Green and have done for many years. The staff are lovely, very professional and courteous. Particular praise goes to Mo who is amazing and Laura was great particularly with helping my husband choose some glasses. A big thumbs to the team at Mete Green.

Antwort von Boots Opticians
Train all Franchise owners how we do things politely I. England
Please and thank you are still part of our manners
Stop bullying the average person into a large cost and no complaints process

Antwort von Boots Opticians
Excellent service from start to finish. Professional, caring, articulate optician, nothing was too much trouble ,Zainab explained accurately without rushing what was causing my eye problem, retesting pressures and eyes to make sure everything that could be done was actually done, then giving a solution to help reduce the symptoms. Kerry and Chloe on the team that day were great, again nothing too much trouble, kind considerate , they knew their jobs. excellent service, I went in anxious and came out knowing all was well and I was looked after. Over and beyond any service I have received before. Thank you everyone.

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Boots was great i will go again the service was fantastic

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Really nice location now, super friendly and professional staff, great service too. Always good advice, recommended 👍🏼

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LEANNE AT NEWARK LOOKED AFTER ME REALLY WELL YESTERDAY. SHE WAS LOVELY. PLEASE SEE SHE SEES THIS.
JOHN STEVENS.

Antwort von Boots Opticians
As usual my visit to Boots Opticians in Cranleigh, Surrey was excellent. As always Ray the Optometrist was great, explaining what was going on in my eyes in both a friendly and professional manner. All the staff are very attentive and friendly and a particular mention for Holly who was fantastic when fitting both sets of my new glasses .

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As usual, Boots opticians at Poole were excellent. In particular, Peppa and Mel were exceptional and looked after my poor wife Sue extremely well, thank you!

Antwort von Boots Opticians
I went for a eye test at Boots, the staff were all excellent and explained everything to me clearly, the test was thorough using latest technology,I would well recommend them.

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The Stockport store never seem to answer the phone. It’s allowed just to ring out until such times as you disconnect the call. I have been a customer of Boots Opticians for over 20 years & customer service since the take over in 2024/5.
When mentioned to in store staff very little response.

Antwort von Boots Opticians
Everybody was wonderful to speak to and I spent a bit of time trying to understand the best pair of glasses and lens to choose, of which there was a great selection of and was helped by a number of people to select the ideal match.

Antwort von Boots Opticians
Great service from Bodrul in Boots Opticians St Albans when I went in with my broken glasses. Put a lot of time and effort into dealing with the issue - it’s nice as a long term customer to see this quality of service!

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The lady who served me was friendly and knowledgeable gave good advise.She showed me all the options available that were suitable for my needs and budget.

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My eye test appointment was handled excellently by boots staff and my glasses when arrived were handled promptly and sensitively.the service was superb compared to the miss selling and treatment from vision express

Antwort von Boots Opticians
I have always for some reason had a young woman optometrist for my eye tests, I assumed she was Arabic from her name and appearance. And on each occasion I thought their performance was flawless. My only criticism was of the machines, which inevitably seem to cause neck strain. I don't know whether that could be reduced by changing the design of the machine.

Antwort von Boots Opticians
Good morning, I wanted to congratulate all the staff at Boots (Ealing Broadway), especially Manager Shivinder and my colleague Fasil, as my experience... I went for an eye exam and they did a thorough examination with cutting-edge equipment. Shortly afterward, they discovered an abnormality in the retina in my left eye. The doctor immediately informed me of the problem and wrote me a letter to the emergency room at Western Eye Hospital:
Hospital in London, England, for immediate intervention. After that, I went to the hospital, and after immediate tests, they operated on me the next day. The welcome, assistance, and professionalism are truly grateful for this treatment. As an Italian citizen in London, I am writing this review to express my deep gratitude to both the staff at Boots (Ealing Broadway) and all the staff at Western Eye Hospital:
Hospital in London. THANK YOU
Sergio Mattioli

Antwort von Boots Opticians
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