Even though the book came after a very long time, it eventually arrived and in good condition. I can recommend and I will use it for future.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Books were delivered on time, took about a month which was within the estimated date of delivery. Books seem to be in good condition, all pages are there but I didn't like that one of the books had be... Mehr ansehen
Bookmall kept me informed every step of the way. You always know exactly what the status of your order is. I have bought from them three times, each time ordering multiple books. I was initiall... Mehr ansehen
It is the second time I bought a secondhand book (not available locally) through Bookmall.com. My order went smoothly from start to finish. Bookmall kept me posted at each stage of the process. The... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Our mission is to help South African's find every book ever published
Kontaktinformationen
Cape Town, Südafrika
- info@bookmall.co.za
- bookmall.co.za
4,6
Hervorragend
2000 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 64 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Consider customer needs above what you…
Consider customer needs above what you consider policy
2. April 2026
Antwort von Bookmall
Many thanks for your feedback, it is appreciated.
We take customer feedback exceptionally seriously, and do our best to offer a service for customers where we make books available that normally would not be available in SA.
To be able to do this, we import all our books on demand from the USA. This sadly does take some time, as we need to source the book - ship to our USA warehouse, then package and ship to our SA warehouse, and then dispatch to the customer.
From the communication, it appears you are upset as you wanted to walk in and collect the item the same day. As we do not keep books in stock in SA, this sadly wasnt possible. For this reason, we make our delivery times clear on all product pages, during the checkout process as well as the order confirmations.
We do hope we will see you again soon!
Kind regards!
I love ordering through Bookmall
I love ordering through Bookmall. Regular updates on my order makes it easy to know when to expect my order.
Quality and service always great
26. März 2026
Ordered the book and received it…
Ordered the book and received it promotly in excellent condition
17. März 2026
Delivery time too long
20. März 2026
Antwort von Bookmall
Many thanks for your feedback, it is much appreciated.
We do make our delivery times exceptionally clear - on the product page, during the checkout process, as well as on the order confirmations; 10-20 working day delivery. It is then the customers choice if they wish to place the order or not knowing the expected delivery times.
As items are sourced on demand from the USA, which allows us to offer the biggest selection of books in the country, it does sadly mean there is transit time to account for. We do try our best in all cases to deliver as quickly as possible.
We do though hope to see you again in the future.
Kept me updated along the whole…
Kept me updated along the whole international order and sport on wth delivery estimate
16. März 2026
You kept me informed on the progress of…
You kept me informed on the progress of my order until delivery!
This was the best way of communicating with you. You gave me assurance of trust. Please don't hesitate to let me know if there are some Christian books you have on special
2. März 2026
Excellent
Thanks for the excellent and efficient service.The book in good quality.The waiting period was super quick.
18. Februar 2026
The experience was excellent
The experience, as I got communication for every step of the purchase up to delivery.
18. Februar 2026
Communication regarding where my book…
Communication regarding where my book is, was excellent. Waiting time was reasonable and the book was in good condition
16. Februar 2026
Very expensive service
Very expensive service. I paid AUD$ for this book in Australia. I paid AUD$100 in South Africa. You are robbing your South African customers.
23. Februar 2026
Antwort von Bookmall
Many thanks for your feedback, it is appreciated.
We are by no means robbing South African customers, we are simply providing a service where South Africans can source books not not normally available in the country.
Our pricing includes all import costs, this includes shipping, VAT and Duties. We also need to source the book from the USA suppliers. We take all the hassle out of the logitics process for the customer, and deliver with an upfront cost to their door - no surprises.
We do hope to see you again soon!
Kind regards!
Excellent service …
I was very pleased with the service from Bookmall. I have wanted this stunning book for a very long time. The cover was slightly torn here and there but overall in excellent condition. Thank you for making it possible to have this beautiful book after a very long time.
12. Februar 2026
Great Service
It is the second time I bought a secondhand book (not available locally) through Bookmall.com. My order went smoothly from start to finish. Bookmall kept me posted at each stage of the process.
The book prices though are a steep for the secondhand market. I guess it is attributed to the exchange rate. Delivery fees are at a good price point.
18. Februar 2026
You found difficult to get books for…
You found difficult to get books for me and thats great work!
18. Februar 2026
Great service and delivery
Great service and delivery. Book in perfect condition~ thank u!
17. Februar 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.