BeValued Bewertungen 227

Absolutely fantastic service
Stress free and very helpful all way through the process
Kept informed at every step by telephone and email
Recommended

They were prompt, efficient, responsive, respectful and given caring service when I needed it. The advisor has taken the time to listen and look at the issues I faced with the iPhone set in-depth.

The advisor Hollie is highly patient and has shown great understanding of the issues I have been facing with the iPhone hand set . I appreciate it very much. Thank you for taking the time and giving me respectful service so promptly and with care.

Ever so pleasant on the phone, however despite sincere promises every time, they don't actually help or respond again. They have overseen sending me a replacement lawnmower through a disreputable supplier which arrived faulty and now a quotation is being issued to repair the mower which was faulty in the first place. They have never called me of their own volition to rectify the problem and have literally never ( yes that is correct) responded to email.
Avoid using at all costs.

Mum had a terrible fire in her garden shed. She was extremely shaken by this event so I took over the organising of insurance. What an extremely smooth service. Every member of staff I spoke to on the phone were informative and understanding. The trades people who carried out all the work were amazing. Everything was completed on time and to a very high standard. I can’t thank Bevalued enough.

Excellent very professional service, the assistants were polite, patient and with their very 'can do' attitude, efficient and helpful.

The lady who I spoke was an angel and very good person

Was an excellent process. Albert could not have been more helpful. Friendly and efficient communications - thank you.

Very helpful and attentive service, asking essential and relevant questions regarding the claim,and giving a swift decisive reply.Our Claims Handler,Matthew,has good interpersonal skills

simply great throughout the journey.

Excellent communications. We are well satisfied by all of the replacement articles sourced by the BeValued team. This part of our claim processing worked well. If only the rest of it had been just as smooth! Many thanks.

Our claim was dealt with quickly and efficiently by BeValued. Staff kept us well informed and were courteous. This made a stressful situation easier to manage. The offer for our lost items was fair and was settled promptly. Thank you

My whole experience with aviva has been very comforting, i dealt with Jordan from bevalued who was extremely helpful.

Thoroughly impressed by the speed and efficiency of claim settlement for trashed iPad and glasses. Phone calls with friendly and helpful operator quickly established details with surprisingly little aggravation.

Danny Stephens was really helpful and answered all my questions. I was going back and forth with my options and Danny was really professional and helped me.

Great asset to the company.

Many thanks
W

Can’t praise and thank LV insurance service enough. Sent a cracked screen mobile off for repair only to have a phone call to say it was actually the screen protector that was broken (hubby didn’t even know he had a protector on it). The next day phone returned home via DPD (with the broken protector in a bag) and the excess was refunded straight away.
HAD TO SAY A BIG THANK YOU FOR THIS SERVICE AND HONESTY 👏

The staff are brilliant they’re knowledge and customer service is amazing

2448196
This was my first ever claim for accidental insurance. Was expecting a lengthy process with lots of explaining as to circumstances of its demise, but it couldn't have been simpler. They arranged collection of my damaged laptop at my convenience (and their expense) within a day or so. They very quickly acknowledged my laptop was irreparable and offered a like for like replacement or cash equivalent. Very efficient, very friendly.

I recently made my first ever insurance claim for accidental damage, and I couldn't be happier with the overall experience. The staff were always friendly and happy to help throughout the entire process. A special thanks to Scarlett for her assistance on the final call. Thank you so much!

Very helpful and friendly staff. Amy went above and beyond to help us sort out the model we needed.

The advisor I spoke with was friendly and professional. Very clear, quick and efficient. 10/10 for service