Better Bewertungen 

2.051
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Sales support (Ryan Peace) was great. Not happy with the change in loan amount and increased interest rate. Also, the closing was terrible. Notary was late, distributions of funds to pay creditors... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Quick, efficient, and great value. Their online platform is amazing. Once I decided to go with Better, closed within 10 days. Quick to answer questions, can’t say how impressed I am with this company.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Better is a great means to obtain a HELOC. It is simple to use and it is fairly quick as long as you complete your tasks. Kylie and Hattie were responsive and helpful along the process. You can exp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Working with Better Mortgage was an outstanding experience! The entire process was fast, easy, and completely stress-free. Peter and Michael were incredibly helpful from start to finish. They took t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekengeber
  2. Hypothekenmakler

Vom Unternehmen geschrieben

We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical. In 2018 alone, we helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time. And we’re just getting started. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, Ally Bank, Pine Brook and others have invested over $85MM in Better and our vision of making homeownership magical.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

2051 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(2.051)

192 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great Service

The service worked well for us. And the people we dealt with in their system were very helpful

22. Januar 2026
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Antwort von Better

Hi Rodney, we're happy to hear that our service and team were helpful to you. We truly appreciate your positive feedback and hope you think of us again in the future! -Katie at Better

Bewertet mit 5 von 5 Sternen

Ebony and Jared were very responsive

Ebony and Jared were very responsive, professional, and knowledgeable. They took care of everything. Super easy to work with them.

19. Januar 2026
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Antwort von Better

Hello! We are happy to hear that our team was helpful, responsive, and knowledgeable. We appreciate you taking the time to share your positive experience! -Katie at Better

Bewertet mit 5 von 5 Sternen

HELOC

HELOC
This is our second experience with Better and they truly are one of the best ways to either refinance your mortgage or apply for a HELOC. The process is fast and easy. We highly recommend homebuyers and or homeowners to consider using Better in the future!

13. Januar 2026
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Antwort von Better

Hi Rose -we're thrilled to hear that your experiences with us have been positive! It's great to know the HELOC and refinance processes were fast and easy for you. Thank you for recommending us! -Katie at Better

Bewertet mit 5 von 5 Sternen

It was efficient, timely and accurate. Perfect!

It was very efficient, timely, and we were given exactly what we were promised in the terms.

23. Januar 2026
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Antwort von Better

Hi Bob! We're so glad you found our service efficient and timely. Thank you for your positive feedback! -Katie at Better

Bewertet mit 5 von 5 Sternen

Reggie and Henry were great

Reggie and Henri were great. This was my first time buying a home and they answered all my questions and helped me make sure that everything was approved for exactly the house I wanted. Even moving out of state from Colorado to Oklahoma they made the process super easy and I just arrived yesterday and moved in and couldn’t be happier with it

22. Dezember 2025
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Antwort von Better

Hi Brandon, we're so happy to hear that your first home-buying experience was so positive! We're delighted that the move out of state went smoothly for you. Thank you for allowing us to be a part of this huge milestone! -Katie at Better

Bewertet mit 3 von 5 Sternen

Initial part great, 2nd half bad.

The initial part of the process thru approval would have been 5 starts. However, when it got to the final funding stage it totally fell apart. Won't go into all the details, but seriously not good. At the time of writing this review, funds are 3 days late and still not clear when funds will be available. As I said, initial process was great, send part of process was really bad.

19. Januar 2026
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Antwort von Better

Hi Gerry, we truly appreciate you sharing your experience. This is not the level of service we aim to provide. Please email me directly at experience@better.com so that I can look into this further. -Katie at Better

Bewertet mit 4 von 5 Sternen

They kept in touch with me to make sure…

They kept in touch with me to make sure that I understood their process. They're dedicated to their potential clients.

1. Dezember 2025
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Antwort von Better

Hi Marjorie, we appreciate you taking the time to share your feedback. We're happy to hear that our team kept you informed. Thank you for choosing Better! -Katie at Better

Bewertet mit 5 von 5 Sternen

Excellent Technology With a Human Touch

I found the entire process from selecting my mortgage to closing to be excellent. Your technology was very good and I loved that I could speak with a human whenever I needed some additional information. I left a couple a messages after hours and without fail your team called me back the next day. Excellent customer service .

30. Dezember 2025
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Antwort von Better

Hi Taylor, thank you so much for sharing this! It's great to hear that our technology and team made the process smooth and that you always felt supported when you needed help. We really appreciate you choosing Better! -Katie at Better

Bewertet mit 5 von 5 Sternen

The better team was very helpful…

The better team was very helpful throughout the process

24. Dezember 2025
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Antwort von Better

Hi Steven, we're glad to hear our team was helpful during the process. Thank you for your positive feedback and for choosing Better! -Katie at Better

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, keep you informed and everything veey easy

20. Dezember 2025
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Antwort von Better

Hi Luis, we're thrilled to hear that you enjoyed your journey with us. Thank you for your positive feedback! -Katie at Better

Bewertet mit 4 von 5 Sternen

Refinance experience with Better

We recently refinanced through Better. Closed in approx. 24 days

Pros
- Great technology.
- Very responsive loan processor and loan coordinator.
- Fast process
- No request for same info over and over again

Cons
- Had to followup and ask for updates. Especially during the closing stage.

28. Dezember 2025
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Antwort von Better

Hello, we’re glad the technology, speed, and team support made the refinance smooth overall. We also appreciate the feedback around communication during closing, as it helps us continue to improve. Thank you for choosing Better! -Katie at Better

Bewertet mit 5 von 5 Sternen

Fast and Efficient

Amari was awesome!
We moved through the process super fast and he was incredibly responsive.

13. Dezember 2025
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Antwort von Better

We're happy to hear that you had a great experience! We appreciate your kind words and are glad the process was super fast for you. Thank you for choosing Better! -Katie at Better

Bewertet mit 5 von 5 Sternen

Not totally painless...but quick and funded swiftly.

Aside from the back and forth on a few things, the process was quick and rather painless.

2. Januar 2026
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Antwort von Better

Hi Ron, we truly appreciate your feedback and are glad to hear that the process was quick! We hope you think of us again in the future. -Katie at Better

Bewertet mit 1 von 5 Sternen

I recently applied for a mortgage…

I recently applied for a mortgage refinance with Better Mortgage and was initially quoted a fixed rate of 3.99% with an APR around 4.2–4.3%. At closing, however, the numbers did not match what I had been told earlier, and I was asked to bring additional money to closing to buy down the rate, which had not been clearly explained up front.
Throughout the process I felt the communication was confusing and sometimes misleading. Important details about points, cash to close, and how the interest rate was being calculated were either not disclosed clearly or kept changing at the last minute. This made me feel that the offer was not transparent and that I could not fully trust the information I was given.
Because of these issues, I decided not to proceed and I would caution others to be very careful, double‑check all documents, and confirm every number in writing before committing. In my personal opinion, the way the loan terms were presented felt dishonest, and I would not recommend this lender to others.

Fraudulent better mortgage Origination Charges is $10,688

20. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Better

Hello, thank you for sharing your experience with us—we appreciate you taking the time to share your concerns. Please email me directly at experience@better.com so our team can review this more closely and follow up with you directly. -Katie at Better

Bewertet mit 5 von 5 Sternen

Better is the way to go!

Better was a great business to work with. The Better Team was professional and responsive and combined with their online platform, made the entire process easy and efficient.

3. Dezember 2025
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Antwort von Better

Hi Kristen, we're happy to hear that our team's professionalism and responsiveness, along with our platform, made the process easy and efficient for you. Thank you for your positive feedback! - Katie at Better

Bewertet mit 5 von 5 Sternen

Overall smooth process.

Overall smooth process.

I'd appreciate additional information about loan transfer, i.e., who is the new owner of the loan.

8. Dezember 2025
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Antwort von Better

Hi Ruby, we're glad to hear that you had a smooth experience. We truly appreciate your feedback. If you have additional questions, please feel free to email me directly at experience@better.com. -Katie at Better

Bewertet mit 5 von 5 Sternen

Great communication…

Tony and michael were in constant contact with us throughout the process they responded timely and communicated clearly-

11. August 2025
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Antwort von Better

Hi Henry, we're happy to hear about our team's clear communication throughout the process. Thank you for your amazing feedback! -Katie at Better

Bewertet mit 5 von 5 Sternen

Where can I start

Where can I start? I believe it is not how long you had to work to gain success, but it's the success at the end that matters. Ramey Hammon, THANK YOU! Very patient, talented, experienced, customer oriented, get the job done kind of guy! If it wasn't for Ramey.....I'm happy that I worked with Better, Happy I worked with Ramey! Great guy! The entire better team is ok, they go above and beyond to ensure the i s are dotted.

1. Dezember 2025
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Antwort von Better

Hello, we're happy to hear that you had such a positive experience! Thank you for sharing your kind words; we truly value your feedback! -Katie at Better

Bewertet mit 1 von 5 Sternen

I read other reviews...and regret

I came into this reading other reviews, and believing this might be easier than just going down to a local bank in person...but I was wrong. They required so much information it was ridiculous. I did it and wasted so much time....they insisted I had a lien from a landscaper that I went to court with and won, when I never did- and sent them abundance of proof that there isn't anything...but they still asked for more proof on something that does exist. I gave the online link to the court ruling...and this still didn't comfort them...and this for a property that wasn't being secured by the small heloc I was applying for for a rental property. They have a tool that allows you to easily schedule a meeting with them easily....BUT THEY DIDN'T SHOW UP. They didn't answer my online support texts either!!!! There was huge delay and they made this so stupid so I would avoid and I am completely done and upset with this horrible experience.

31. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Better

Hi Scotty, I am sorry to hear about your experience, and understand how frustrating this must have been. This is not the level of service we aim to provide. I truly appreciate you taking the time to share this feedback. If you’re open to it, I’d like to review your experience in more detail and address your concerns directly. Please email me directly at experience@better.com so that I can look into this further. -Katie at Better

Bewertet mit 2 von 5 Sternen

Third times a charm

Third times a charm? My dealings with Doma Title co. were unimpressive. I had an initial appt at 9 am on Saturday Dec 13th that no one showed for, and no one notified me that they wouldn’t be there. Ok , Monday rolls around and I was scheduled a new appt at 7 pm . I was called during the day by the notary saying 6 pm. Ok fine. I rushed to get there and text her I was there at the table only to have her call and say she couldn’t make it and was surprised no one had notified me. Ok, I leave there and someone new calls me, he arranged the meeting time with me the next day and had me text him etc. the next afternoon I get a call from someone new telling me she would meet. Mary was on time and great but everyone prior was a joke. Wasted my time. I missed a few hours of extra work (and $$) on Saturday to have no one show up. If given the choice I wouldn’t work with this company again based on these experiences. Otherwise, my experiences with Ramey and Inga at Better were just fine.

6. November 2025
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Antwort von Better

Hi Emily, thank you for taking the time to share your experience. I’m sorry to hear about the scheduling issues and the inconvenience they caused. I’m glad to hear that your interactions with our team were positive, and I appreciate you calling this out. I’d like to review what happened in more detail and share your feedback with the appropriate teams. Please feel free to email me directly at experience@better.com, and I’ll be happy to look into this further. -Katie at Better

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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