Sales support (Ryan Peace) was great. Not happy with the change in loan amount and increased interest rate. Also, the closing was terrible. Notary was late, distributions of funds to pay creditors... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Quick, efficient, and great value. Their online platform is amazing. Once I decided to go with Better, closed within 10 days. Quick to answer questions, can’t say how impressed I am with this company.... Mehr ansehen
Unternehmen hat geantwortet
Better is a great means to obtain a HELOC. It is simple to use and it is fairly quick as long as you complete your tasks. Kylie and Hattie were responsive and helpful along the process. You can exp... Mehr ansehen
Unternehmen hat geantwortet
Working with Better Mortgage was an outstanding experience! The entire process was fast, easy, and completely stress-free. Peter and Michael were incredibly helpful from start to finish. They took t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical. In 2018 alone, we helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time. And we’re just getting started. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, Ally Bank, Pine Brook and others have invested over $85MM in Better and our vision of making homeownership magical.
Kontaktinformationen
175 Greenwich St., Fl. 59, 10007, New York, Vereinigte Staaten
- 415-523-8837
- hello@better.com
- better.com
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great Service
The service worked well for us. And the people we dealt with in their system were very helpful

Antwort von Better
Ebony and Jared were very responsive
Ebony and Jared were very responsive, professional, and knowledgeable. They took care of everything. Super easy to work with them.

Antwort von Better
HELOC
HELOC
This is our second experience with Better and they truly are one of the best ways to either refinance your mortgage or apply for a HELOC. The process is fast and easy. We highly recommend homebuyers and or homeowners to consider using Better in the future!

Antwort von Better
It was efficient, timely and accurate. Perfect!
It was very efficient, timely, and we were given exactly what we were promised in the terms.

Antwort von Better
Reggie and Henry were great
Reggie and Henri were great. This was my first time buying a home and they answered all my questions and helped me make sure that everything was approved for exactly the house I wanted. Even moving out of state from Colorado to Oklahoma they made the process super easy and I just arrived yesterday and moved in and couldn’t be happier with it

Antwort von Better
Initial part great, 2nd half bad.
The initial part of the process thru approval would have been 5 starts. However, when it got to the final funding stage it totally fell apart. Won't go into all the details, but seriously not good. At the time of writing this review, funds are 3 days late and still not clear when funds will be available. As I said, initial process was great, send part of process was really bad.

Antwort von Better
They kept in touch with me to make sure…
They kept in touch with me to make sure that I understood their process. They're dedicated to their potential clients.

Antwort von Better
Excellent Technology With a Human Touch
I found the entire process from selecting my mortgage to closing to be excellent. Your technology was very good and I loved that I could speak with a human whenever I needed some additional information. I left a couple a messages after hours and without fail your team called me back the next day. Excellent customer service .

Antwort von Better
The better team was very helpful…
The better team was very helpful throughout the process

Antwort von Better

Antwort von Better
Refinance experience with Better
We recently refinanced through Better. Closed in approx. 24 days
Pros
- Great technology.
- Very responsive loan processor and loan coordinator.
- Fast process
- No request for same info over and over again
Cons
- Had to followup and ask for updates. Especially during the closing stage.

Antwort von Better
Fast and Efficient
Amari was awesome!
We moved through the process super fast and he was incredibly responsive.

Antwort von Better
Not totally painless...but quick and funded swiftly.
Aside from the back and forth on a few things, the process was quick and rather painless.

Antwort von Better
I recently applied for a mortgage…
I recently applied for a mortgage refinance with Better Mortgage and was initially quoted a fixed rate of 3.99% with an APR around 4.2–4.3%. At closing, however, the numbers did not match what I had been told earlier, and I was asked to bring additional money to closing to buy down the rate, which had not been clearly explained up front.
Throughout the process I felt the communication was confusing and sometimes misleading. Important details about points, cash to close, and how the interest rate was being calculated were either not disclosed clearly or kept changing at the last minute. This made me feel that the offer was not transparent and that I could not fully trust the information I was given.
Because of these issues, I decided not to proceed and I would caution others to be very careful, double‑check all documents, and confirm every number in writing before committing. In my personal opinion, the way the loan terms were presented felt dishonest, and I would not recommend this lender to others.
Fraudulent better mortgage Origination Charges is $10,688

Antwort von Better
Better is the way to go!
Better was a great business to work with. The Better Team was professional and responsive and combined with their online platform, made the entire process easy and efficient.

Antwort von Better
Overall smooth process.
Overall smooth process.
I'd appreciate additional information about loan transfer, i.e., who is the new owner of the loan.

Antwort von Better
Great communication…
Tony and michael were in constant contact with us throughout the process they responded timely and communicated clearly-

Antwort von Better
Where can I start
Where can I start? I believe it is not how long you had to work to gain success, but it's the success at the end that matters. Ramey Hammon, THANK YOU! Very patient, talented, experienced, customer oriented, get the job done kind of guy! If it wasn't for Ramey.....I'm happy that I worked with Better, Happy I worked with Ramey! Great guy! The entire better team is ok, they go above and beyond to ensure the i s are dotted.

Antwort von Better
I read other reviews...and regret
I came into this reading other reviews, and believing this might be easier than just going down to a local bank in person...but I was wrong. They required so much information it was ridiculous. I did it and wasted so much time....they insisted I had a lien from a landscaper that I went to court with and won, when I never did- and sent them abundance of proof that there isn't anything...but they still asked for more proof on something that does exist. I gave the online link to the court ruling...and this still didn't comfort them...and this for a property that wasn't being secured by the small heloc I was applying for for a rental property. They have a tool that allows you to easily schedule a meeting with them easily....BUT THEY DIDN'T SHOW UP. They didn't answer my online support texts either!!!! There was huge delay and they made this so stupid so I would avoid and I am completely done and upset with this horrible experience.

Antwort von Better
Third times a charm
Third times a charm? My dealings with Doma Title co. were unimpressive. I had an initial appt at 9 am on Saturday Dec 13th that no one showed for, and no one notified me that they wouldn’t be there. Ok , Monday rolls around and I was scheduled a new appt at 7 pm . I was called during the day by the notary saying 6 pm. Ok fine. I rushed to get there and text her I was there at the table only to have her call and say she couldn’t make it and was surprised no one had notified me. Ok, I leave there and someone new calls me, he arranged the meeting time with me the next day and had me text him etc. the next afternoon I get a call from someone new telling me she would meet. Mary was on time and great but everyone prior was a joke. Wasted my time. I missed a few hours of extra work (and $$) on Saturday to have no one show up. If given the choice I wouldn’t work with this company again based on these experiences. Otherwise, my experiences with Ramey and Inga at Better were just fine.

Antwort von Better
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