Sales support (Ryan Peace) was great. Not happy with the change in loan amount and increased interest rate. Also, the closing was terrible. Notary was late, distributions of funds to pay creditors... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Quick, efficient, and great value. Their online platform is amazing. Once I decided to go with Better, closed within 10 days. Quick to answer questions, can’t say how impressed I am with this company.... Mehr ansehen
Unternehmen hat geantwortet
Better is a great means to obtain a HELOC. It is simple to use and it is fairly quick as long as you complete your tasks. Kylie and Hattie were responsive and helpful along the process. You can exp... Mehr ansehen
Unternehmen hat geantwortet
Working with Better Mortgage was an outstanding experience! The entire process was fast, easy, and completely stress-free. Peter and Michael were incredibly helpful from start to finish. They took t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical. In 2018 alone, we helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time. And we’re just getting started. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, Ally Bank, Pine Brook and others have invested over $85MM in Better and our vision of making homeownership magical.
Kontaktinformationen
175 Greenwich St., Fl. 59, 10007, New York, Vereinigte Staaten
- 415-523-8837
- hello@better.com
- better.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A Borrowing Learning Experience
The process began easier than anticipated. Then slowed down. I would have preferred to have the same agent throughout the entire process. It now appears as a multistage process. Uncomfortable at times. A couple stumbling steps at the end. "Better" should add paying off the selected debts for the borrower. Their current procedure is a bit archaic at best. It was concerning at the end however we got to the finish line quickly once funding occurred. I would do it again if necessary.

Antwort von Better
Everyone was super helpful and…
Everyone was super helpful and responsive throughout the process

Antwort von Better
Professional
Agent Daniel was very professional and courteous with step by step updates which the entire process simple.

Antwort von Better
NO more miserable lender on the Planet
Is there a more miserable lender on the planet???
Try communications that are very clear and given to your agent in a timely manner! Nothing in return!
Watch as your closing date approaches and you still get a lot of blah blah instead of real effort to close on time. Then watch after the loan FINALLY comes through BUT they hold onto your money another week or more for their own gain,
If you pay more at another Lender such as Cap Center, it's totally work a few extra dollars to have them professionally handle your loan rather than lose a property.

Antwort von Better
An easy refinance at excellent rates
Once again, refinancing with Better was an incredibly easy and transparent process. It is very easy to sign up and monitor rates via their online portal with full visibility into the potential costs and fees involved. When the right combination of rates comes along, locking the rate and moving forward is only a few button clicks away. From there, the portal provides easy-to-follow guidance to upload documents, answer questions, and interact with your loan consultant and financial team.
I have used Better for a couple refinances and a purchase and have found it to be an excellent combination of rates with low fees and closing costs.

Antwort von Better
It was a great experience
It was a great experience. It was a breeze to use their system. David and Sonia held our hand along the way. Thank you for getting my family our dream home. We could not have done it without you. So many lenders turned us down but you guys made it happen!

Antwort von Better
Tate did not help at all if u r…
Tate did not help at all if u r application cancel they don’t return u r 500

Antwort von Better
Significant and inconsistent handling…
Significant and inconsistent handling of tasks leading up to approval. Some were reviewed daily, others took 3-5 days.
Funding date was misleading. The title company blamed Better by only funding the loan at the end of the day which affected their ability to distribute the funds. However, they didn't even distribute the funds early the next day...the title company barely met the deadline for distributing funds the day after the funding date (and that required a phone call).

Antwort von Better
I can’t recommend Better enough
I can’t recommend Better enough. Jamie Flude’s support was invaluable, he has the patience of a saint and is a true credit to the company. I love that the service is free to use and referral rewards are even more appealing. All the while Jamie was not at all pushy compared to other brokers- their service truly sells itself. My initial purchase fell through but Jamie picked my account right back up and provided me invaluable support on my second purchase that completed today.
I have and would recommend Better and I look forward to using again in the future. Thanks Jamie, you made my first house purchase a much more pleasant experience than it could have been otherwise.

Antwort von Better
This process was as expected tedious at…
This process was as expected tedious at times. Lori Mason and Michael Tadlic made it easily bearable with timely feedback. They navigate the system effortlessly through closing we are now happy homeowners.

Antwort von Better
Everything was so easy and fast
Everything was so
Easy to do with their system. The people was in contact with were great and made for an easy transaction! Would recommend

Antwort von Better
Professional team that kept us informed…
Professional team that kept us informed on progress and expedited communicating new tasks daily, which enabled completing the process very smoothly.

Antwort von Better
They wouldn't use my self-employment…
They wouldn't use my self-employment income and wouldn't tell me what was not showing in my tax returns. Such a waste of time. They better refund me the $500 start up fee.

Antwort von Better
Great communication!
It was so easy dealing with Better. It was a smooth process and would definitely use them again. They have great workers that make sure you are taken care of. I worked with Robert & Jesus and they both made sure everything was taken care of.

Antwort von Better
Great experience
Great experience, very easy!! Better advertised a rate that was really competitive. I was afraid it would be a bait and switch, but I was wrong. We locked it in and it was smooth sailing throughout the whole process. I am a business owner, so I had to upload a lot of information, but they made it easy with their portal. We went from Application to Closing on a refi in just 3 weeks!

Antwort von Better
Had some great reps
Had some great reps. helped me through a lot of stuff I couldn’t do myself. So I appreciate all the help.

Antwort von Better
Zero if able
Zero if able! dont bother with a 2nd mortgage from these clowns. Strung me along for over a month and half because they don't know how to underwrite their own programs the say they have. Garbage

Antwort von Better
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







