Bennett Jones Bewertungen 

1.980
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Dealing with overwhelming debt and the stresses it can cause can be very overwhelming, I found Bennet Jones incredibly personal and a calm influence from start to the completion of my IVA. They list... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve rated five stars out of five because I’ve found Bennett and Jones an absolutely brilliant service from the beginning of my iva to the end .The six years I’ve been in it sounds a long time ,but th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What Can I say?! They changed my life. My Mrs was diagnosed with Triple Negative Breast Cancer and our life change suddenly and badly till that time I had to take a lot credit cards to could feeding f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ever since I made them aware I could settle my outstanding IVA they have stopped contacting me, not even the automated email response anymore. It feels like they don’t want me to pay off my balance ea... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuldnerberatung

Vom Unternehmen geschrieben

As a trusted IVA provider with over 20,000 clients, we have specialised in supporting individuals throughout their financial recovery journey for over 10 years.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

1980 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 86 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(1.980)

86 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The process was quick and easy

The process was quick and easy, without feeling any judgement. They do all of the work for you, which really takes a weight off. Would highly recommend

22. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your kind review. We're so pleased to hear that you were happy with the service you received. Your feedback means a great deal to the team, and we appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Extremely helpful and professional…

Extremely helpful and professional would not hesitate to recommend

19. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

We appreciate you taking the time to leave us a review. It's fantastic to hear that you had a positive experience. Thank you for your feedback.

Bewertet mit 5 von 5 Sternen

Everything was made simple and easy

Everything was made simple and easy, I couldn't thank them enough for the help they gave me and I'm stress free

19. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your wonderful feedback. We are delighted to hear that you found our service helpful. Reviews like yours mean a lot to us and help us continue to provide the best possible service to our clients.

Bewertet mit 5 von 5 Sternen

Really supportive team

Really supportive team, talked through all the options and supported with setting up the best option for me

19. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear that you had a positive experience with our team. Thank you for choosing us, and we wish you all the very best moving forward.

Bewertet mit 1 von 5 Sternen

Zero communication

Ever since I made them aware I could settle my outstanding IVA they have stopped contacting me, not even the automated email response anymore. It feels like they don’t want me to pay off my balance early, makes me think they just want the monthly payments off me as why else would they hinder my settlement. Very upsetting

19. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for taking the time to share your feedback. We are sorry to hear about your experience and understand how frustrating this must feel.

Please be assured that we do not delay or hinder settlement requests. We aim to process all enquiries as quickly as possible, and we're sorry if our communication has fallen short of your expectations on this occasion.

We would like the opportunity to look into this for you and understand what has happened. If you could contact us directly on 0161 819 5280 and ask for the Customer Care Team Leader, Scott who will look into your settlement request and ensure you receive an update as soon as possible.

Alternatively, you can email us at info@bennett-jones.co.uk with your details, a contact telephone number, and a convenient time for us to call you.

Thank you for bringing this to our attention, and we hope to resolve this for you promptly.

Bewertet mit 5 von 5 Sternen

Darren IVA



Bennett and Jones have been so helpful i want to say a big thank you to Allan for everything he's done for me big weight off my shoulder

18. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thanks for your review, it's really appreciated

Bewertet mit 1 von 5 Sternen

UNPROFESSIONAL

The customer service is just non existent now.
At the start of my IVA, it was brilliant!
I took a payment break due to being pregnant and having my baby and circumstances have changed, which I informed them.
I have asked to do a new form for expenditures. Completely avoiding me just keep trying to take my money, which I don’t have and my place of work has let me go but this company has no compassion and no customer service it’s appalling.
I have emailed them 4/5 times in 2 months and no response. I can’t call due to having a baby which I’m sure someone will understand what that’s like.
It’s appalling and very unprofessional!!!

17. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for taking the time to share your feedback, and please accept our apologies for the experience you have experienced.

The level of communication that you have described is not the standard that we expect, and that of what you have experienced previously. We understand how important it is to feel supported throughout your IVA, and we are sorry that you have been left without a response for this length of time.

After reviewing your case I can see we have since been in communication with you.

Once again, we are sorry for the frustration this has caused.

Bewertet mit 5 von 5 Sternen

Bennett jones have just lifted the…

Bennett jones have just lifted the biggest weight off our shoulders
From star to finish they was considerate, professional and trust worthy.

Thank you so much
We now look forward to being able to navigate our way with less stress and a chance tobuild a brighter future

16. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thanks very much for your review, we really appreciate it

Bewertet mit 5 von 5 Sternen

Help is out there.

From the start to the finish the experience and advice i was given for my IVA has been exceptional,each person dealing with my case have made me feel less pressure and stress.
Big thank you everyone.

16. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your review Walter, we appreciate you taking the time to give us this feedback

Bewertet mit 5 von 5 Sternen

Easy communication very respectful and…

Easy communication very respectful and explained everything in a way that made it easy to understand, a weight has been lifted from my shoulders.

16. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your review

Bewertet mit 5 von 5 Sternen

Excellent

Shaun sorted everything out for me. Explained everything throughly and outlined all my options.

15. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your review Emma

Bewertet mit 5 von 5 Sternen

Bennett Jones have been fantastic…

Bennett Jones have been fantastic throughout and have helped lift a massive weight of my shoulders. Kept me up to date throughout the process. Would completely recommend to anyone who like myself was in a bad debt way to help them.

11. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your review Lindsey

Bewertet mit 5 von 5 Sternen

Every person I spoke to was very polite…

Every person I spoke to was very polite and professional. Information that was given to me was explained with detail. I will recommend them

11. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you very much for your review

Bewertet mit 5 von 5 Sternen

Professional, patient and life changing!

I contacted Bennett Jones after months of lying awake worrying about debt. From the very first call they treated me with respect and absolutely no judgement.
They explained what an IVA actually involves in plain English, went through all my options, and never once pressured me into anything. They took over all the creditor calls and paperwork, kept me updated at every stage, and secured my IVA with a monthly payment I can genuinely afford on a pension.
For the first time in years I feel in control again and can plan ahead without dread. I cannot thank the team at Bennett Jones enough for their patience and clarity.
If you are putting this off, please just make the call. I wish I had done it sooner.

11. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your review, we'll be sure to pass your great feedback on to the team

Bewertet mit 5 von 5 Sternen

Great company

Great company, made the process really easy and kept me informed all the way

11. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your review

Bewertet mit 5 von 5 Sternen

Great service

Great service, efficient, on the ball.

10. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your review, we really appreciate your feedback

Bewertet mit 5 von 5 Sternen

Every person I have spoke to during…

Every person I have spoke to during this process has been amazing. All so supportive and understanding to my situation. I will highly recommend to anyone know that is in need of help. Thank you so much

10. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your review, we really appreciate it

Bewertet mit 5 von 5 Sternen

I had a great experience with…

I had a great experience with Bennett-Jones. The whole process was easy and worry free. I was kept informed all the way and communication was fantastic. I would highly recommend them.

5. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thanks for taking the time to leave your review Michael, we're pleased you had a great experience

Bewertet mit 3 von 5 Sternen

8 months and still waiting to complete…

When I first got transferred over the communication was great I could call to get an update on where I was standing. 8 months ago I managed to pay the remainder of my Iva off. As of today I am still waiting for Bennett jones to complete my Iva and send the remaining money to my lenders.

I have called at the end of every month and get told “there is a back log call back in a month”… as soon as I paid it was as if they had lost complete interest in me.

I am now in the process of making a formal complaint and also taken this case to the industry standard.

This is not the first complaint on trust pilot regarding this issue as I have also seen others with the same issue.

3. Juni 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for taking the time to share your feedback, and we are very sorry to hear about your experience.

We completely understand your frustration regarding the delay in completing your IVA closure, and for not receiving the level of communication or progress you expected.

We recognise your concerns and the feedback you have provided has been noted,

We would welcome the opportunity to review your case in full and provide you with a clear update on the status of your completion process. Please contact my colleague Bradley Nutter directly with your IVA reference number so we can investigate this matter as quickly as possible.

Thank you

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr