Bennett Jones Bewertungen 

1.980
•
TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Dealing with overwhelming debt and the stresses it can cause can be very overwhelming, I found Bennet Jones incredibly personal and a calm influence from start to the completion of my IVA. They list... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve rated five stars out of five because I’ve found Bennett and Jones an absolutely brilliant service from the beginning of my iva to the end .The six years I’ve been in it sounds a long time ,but th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What Can I say?! They changed my life. My Mrs was diagnosed with Triple Negative Breast Cancer and our life change suddenly and badly till that time I had to take a lot credit cards to could feeding f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ever since I made them aware I could settle my outstanding IVA they have stopped contacting me, not even the automated email response anymore. It feels like they don’t want me to pay off my balance ea... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuldnerberatung

Vom Unternehmen geschrieben

As a trusted IVA provider with over 20,000 clients, we have specialised in supporting individuals throughout their financial recovery journey for over 10 years.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

1980 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 86 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4,3

Alle Bewertungen

(1.980)

86 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Top service

From the start of the process they was understanding and did everything for my can highly recommend

6. Mai 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your kind review and recommendation! We're really pleased you felt understood and well looked after from the very start. Wishing you all the best!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

I personally can not thank these enough…

I personally can not thank these enough support full from the start to the finish. Explain everything and answers all the questions. Thank you for giving me my future back

7. Mai 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you so much for your wonderful review! “Giving you your future back," means the world to us and is exactly why we do what we do. Wishing you all the very best for the future ahead!

Best Regards,
Bennett Jones

Bewertet mit 1 von 5 Sternen

Unresponsive

This company had taken over our IVA from a previous one, roughly around 18 months prior to our IVA finishing, initially it was a positive start, however when our IVA finished (8 months ago) the lack of communication started, we had to chase for confirmation that it had all finished, to which we got a reply 7-10 working days later, (as per their automated email reply), confirming it was completed, and would go to completion stage, which could take up to 6 months but they aim to have this done earlier, then again zero communication.
We then had to chase for updates again after the 6 month period passed, as yet again, no communication, only to be told they were experiencing a "technical issue" which was holding the process up but should all be done in "a few weeks".
We left it 4 weeks then yet again had to chase for further updates, only to be told that their issue had now been rectified, however there is now a back log, and they will aim to have it sorted in "a few weeks", so once again we're waiting, we have asked for an actual date, but again, as per their automated email reply, we will have to wait another 7-10 days for any kind of reply, not great customer service to say the least!

7. Mai 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for taking the time to leave a review, and we sincerely apologise for the frustration this situation has caused you. We understand how important it is to get this finalised so you can move forward, and we are sorry that the completion process has taken longer than expected.

Our team is working to get this resolved as quickly as possible and we appreciate your continued patience. If you would like to speak with us directly in the meantime, please don't hesitate to call us on 0161 960 0054.

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

From the outset exceptional

From the outset, the help, support, knowledge, care and understanding the team showed was exceptional.
I now find myself in a position where I can restart my life without the pressures I was facing through challenges and changes in my financial position.
A* first class in every way.,

7. Mai 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you so much for such a glowing review! Knowing you're now in a position to restart your life without those financial pressures means everything to us. We're really proud of the team for delivering that experience. Wishing you all the very best for the fresh start ahead!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Reliable solution

Prompt, professional and delivered

5. Mai 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Many thanks for the excellent review!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Fantastic experience from the start

Fantastic experience from the start. Kept upto date on progress and very helpful and friendly along the way

5. Mai 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your lovely review! We're really pleased you felt well informed and supported throughout. Take care!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Amazing people and really helped me

Amazing people and really helped me. I have anxiety and they were very gentle and helpful. I’m feeling better and know that down the line I will be debt free

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Bennett Jones

Thank you for sharing such a personal review! Knowing you're feeling better and more positive about the future means everything to us. We're with you every step of the way!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Absolutely brilliant company very…

Absolutely brilliant company very friendly helpful and helped me with all my problems I cant thank you guys enough would highly recommend this company very very professional thank you kindly for your help all my stress and worry has vanished

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Bennett Jones

Thank you so much for your brilliant review and recommendation! Knowing all the stress and worry has vanished is the best thing we could hear. We're so pleased we could help. Take care!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Really helpful staff

Really helpful staff . Very professional and helpful.
Thank you so much

30. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your kind words! We're really pleased you felt well looked after. Wishing you all the best!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

As much as it was hard to think I would…

As much as it was hard to think I would need to do this these people didn’t judge and made the process very easy
Extremely professional

29. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your kind review! Taking that first step is never easy, so we're really pleased you felt no judgement and found the process straightforward. Wishing you all the very best!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Bennett Jones have been amazing

Bennett Jones have been amazing, I was sceptical, nervous and incredibly stressed about the whole situation, they provided brilliant advice, kept me on course and got me the best solution, great work team!

29. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your brilliant review! Being sceptical and nervous is completely understandable, and we're really proud of the team for guiding you through and getting the best outcome. Wishing you all the very best!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

If anyone is struggling I highly…

If anyone is struggling I highly recommend that you speak to tge team at Bennett jones. Everyone has been friendly, professional and very helpful. They made everything from start to finish so easy.

29. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your kind review and recommendation! We're really pleased the whole team made the process feel easy and that you felt well supported throughout. Take care!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Bennett Jones have been absolutely…

Bennett Jones have been absolutely incredible and supportive with my current situation would strongly suggest them

29. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your kind words and recommendation! We're really pleased you've felt supported throughout. Take care!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Brilliant from start to the end

Brilliant from start to the end .
Really helpful and very supportive. Thanks ☺️

28. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your kind words! ☺️ We're really pleased you felt supported and well looked after throughout. Wishing you all the best!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Excellent customer service and support

Everybody I spoke to from Bennett Jones was incredibly friendly professional and helpful. The process was easy and they made it as simple as possible as complicated as the whole thing appears to be. I would recommend them if anybody is struggling.

28. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you so much for your lovely review! We're really proud of the team for making what can feel like a complicated process feel easy and manageable. Thank you for recommending us and wishing you all the very best!

Best Regards,
Bennett Jones

Bewertet mit 5 von 5 Sternen

Very Helpful Would Recommend To Anyone…

Very Helpful Would Recommend To Anyone In The Same Position As Me

28. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your kind review and recommendation! We're really pleased we could help. Wishing you all the best!

Best Regards,
Bennett Jones

Bewertet mit 1 von 5 Sternen

***unresponsive***

***unresponsive***
I had my IVA with another company and it was all going well. Unfortunately Bennett Jones took over this company and since then I have had problems. My IVA ended 8 months ago, yet I am still waiting for it to be completed. I have emailed and they have failed to reply which has now left me uncertain as to what’s going on and how to get it resolved. They are not backed by the financial ombudsman as I contacted them for help but they weren’t able to. I am now stuck and can’t move forward with my life.

23. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for taking the time to leave a review, and we sincerely apologise for the frustration and stress this situation has caused you. That is not the experience we want for any of our clients, and we completely understand how important it is for you to be able to move forward.

Our Post Appointment Team Leader is looking into your case and will be in touch with you regarding this as soon as possible. You can also call us directly at 0161 960 0054 and ask to speak with Bradley Nutter, Post Appointment Team Leader.

Best Regards,
Bennett Jones

Bewertet mit 1 von 5 Sternen

Avoid do not reply to emails cant get…

Avoid do not reply to emails cant get though to talk to anyone due to the office closing at 5 i work 8 till 5 i need to talk to someone asap very unprofessional service

20. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for your feedback and we're sorry to hear you've had difficulty getting in touch. We understand how frustrating this can be, especially when you work similar hours to our office. Our opening hours are Monday to Friday 9am - 5pm and we respond to emails within 7-10 working days, as confirmed in our automated reply. We can see your emails have been received and a member of the team will be in touch to address your concerns. If you'd like to discuss this further, please don't hesitate to reach out to us directly on 0161 960 0054.

Best Regards,
Bennett Jones

Bewertet mit 1 von 5 Sternen

At the beginning of mine and my…

At the beginning of mine and my husbands IVA everything seemed perfect, as some would say too good to be true which has turned out to be the case, we was given our payment plan for the 5 years which we agreed to. Shortly after the IVA started a certain debt wasn’t cancelled and they continued to take the payment from my universal credit to which I made Bennett jones aware off and they agreed a payment break which I have an email of stating that the payment breaks would be added to the end of the Iva upon completion as AREARS!! To now be told after 5 years in and only one more month left of payments that no they haven’t been added as arrears and they have extended my Iva by a further whole year of higher payments that i cannot afford and they simple don’t care, I had a job offer to start work next month which I have now have to decline because I will not be able to afford childcare for my son as well as pay higher amounts for another year to Bennet jones. I have a written email stating that the payment breaks would be added as arrears and not as an extension to my Iva which should be finished as of next month. AVOID THIS COMPANY

14. April 2026
Bewertung ohne vorherige Einladung
Bennett Jones-Logo

Antwort von Bennett Jones

Thank you for sharing your experience, and we sincerely apologise for the worry and upset this has caused you and your husband. We completely understand how distressing this must feel, especially after five years of commitment.

We would really like the chance to look into this properly and find a resolution. Please call us on 0161 960 0054 and ask to speak with Bradley Nutter, Post Appointment Team Leader, who will make this a priority.

Best Regards,
Bennett Jones

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