Belveo  Bewertungen 

315
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This is a simply brilliant parasol! We live in a very exposed location and it just 'copes' with the wind which has made it invaluable during the hot summer. A few issues with the delivery were sorted... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Quick delivery Easy to assemble though needs 2 people. Early days but looks and feels a high quality product. The best feature for me is the spar joint system which lifts the canopy to expel gusts o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have had the Belveo 3x3 canopy for over a year now and it is excellent. It has been used every day this summer and provided us with much needed shade. We have had many parasol over the years which... Mehr ansehen

Bewertet mit 1 von 5 Sternen

As an update having initially ignored my emails i was then asked for a photo and video to show both the holes in the canopy & how dangerous it was in the mildest of breezes. I sent these & since then... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Gartenmöbel
  2. Markisenanbieter
  3. Gartenbaufachhandel

Über Belveo

Vom Unternehmen geschrieben

Belveo is a brand of innovative outdoor furniture, designed to last


Discover

Our adventure started with an interest in the major problem of parasols: the wind.. Every year in windy areas, 40% of the parasols sold break and most of them are then destroyed. That's why we developed a patented system which allows parasols to reduce their wind resistance considerably. Our innovation drastically reduces the risk of breakage and extends its life. Making products that last is a real challenge. To meet this challenge, we see only one possibility: to make the lifespan of the products our main priority.

Belveo products

> Discover cantilver parasol


> Discover parasol umbrella

💁🏻‍♂️ A team that loves to help!

Vom Unternehmen geschrieben

We are aware that you may encounter problems when using our products.
We are passionate about the customer and are available to answer any questions and find solutions if you have any problems. Plus, all of our products are built to last and designed to be repairable!

🚚 Fast delivery guaranteed!

We deliver all our products within 5 working days on all the metropolitan France.

You receive your product within 5 working days, following your order and you benefit for all our products of a 2 to 5 years warranty.

Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

315 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(315)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good Parasol

I purchased this parasol as I wanted a large area of share and/or protection from light rain. Its working well and is able to handle quite windy conditions without getting blown over. I would recommend this. There was a minor issue with one of the water filled weights, but they replaced it immediately without quibble.

14. Juni 2024
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Antwort von Belveo

Hello Alvin,

Thank you for taking the time to share your experience!

We are happy that we were able to resolve your issue quickly, and we wish you a fantastic summer!

Best wishes,

Clara
UK Customer Care Officer



Bewertet mit 5 von 5 Sternen

Fantastic unbrella

Fantastic unbrella.
Really well made and easy to move about too
Looks great and I am very happy with it.
5 stars

23. Juni 2024
Bewertung ohne vorherige Einladung
Belveo -Logo

Antwort von Belveo

Hello Vanessa,

Thank you for your kind words and we wish you a wonderful summer! 🌴

Clara

Bewertet mit 5 von 5 Sternen

Fantastic parasol

We have a large, exposed rooftop terrace and were looking for a big parasol that could withstand wind exposure. While we found many alternatives that were suspiciously cheap, we opted for Belveo in the hope of it being a higher quality product. And we were definitely not disappointed. It's a beautiful product, clever engineering and great quality. We also opted for the movable base with water thanks - it makes it very easy to move parasol around, which is amazing for such a big parasol. We are very happy with our purchase, as they say you get what you pay for...

23. Juni 2024
Bewertung ohne vorherige Einladung
Belveo -Logo

Antwort von Belveo

Hello,

Thank you for your thoughtful review!

We’re so glad to hear that the parasol is performing well and that you’re happy with its quality and engineering. Our parasols' durability, wind resistance and easy functionality is what really sets us apart from the rest.

If you have any questions or need assistance in the future, please don’t hesitate to reach out.

Enjoy your rooftop terrace!

Clara
UK Customer Care Officer

Bewertet mit 3 von 5 Sternen

Good quality products

We ordered on recommendations from the Belveo team but it was the wrong product sadly as the product was very nice. The refund process was slow and not that easy but we got there in the end.

4. Juni 2024
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Antwort von Belveo

Hello Alex,

I hope this email finds you well.

I am reaching out to let you know that we are doing our best to communicate with Parcel Force and ask them to reach out to you.

I will be in touch once I have further information, and we sincerely apologise for the delay.

Thanks,

Clara
UK Customer Care Officer

Bewertet mit 5 von 5 Sternen

Great customer care

Great customer care
Sorted out my issues and resolved my situation completely l. Great parasol that is way in advance of many other’s out here, we live in a very windy part of the UK and this parasol has handled everything Mother Nature has thrown at it.

21. Mai 2024
Belveo -Logo

Antwort von Belveo

Hello Darren,

Thank you for your praise filled words; they mean a lot to us as we continue to grow on the UK market!

It was a pleasure to assist you, and we trust that plenty of warm weather will come your way this summer 😊

Warm regards,

Clara
UK Customer Care Officer

Bewertet mit 5 von 5 Sternen

Great service

Great service - quick and helpful response from the team, and a great quality product. Highly recommended

9. Juni 2024
Belveo -Logo

Antwort von Belveo

Hello and thank you for your feedback ! We really appreciate it, it means a lot for us as a small company.
Hope the product will fit your expectations,
We wish you a beautiful and sunny day,
Sincerely,
Anna.

Bewertet mit 5 von 5 Sternen

Great product

Delivered promptly. Instructions could be better for putting bases together. We had 2 bases and only had instructions for 1 ! Parasol easy to put up and good coverage. Looks good to . We had wheel base easy to move around. Great product just need some sun !

19. Mai 2024
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Antwort von Belveo

Hello Janet,

Thanks so much for your positive feedback, it is wonderful to hear!

We are in the process of developing our assembly instructions with the goal of smoothening the process for our clients, so it is helpful that you have noted this.

Please do not hesitate to reach out should you require anything in future.

Best wishes,

Clara
UK Customer Care Officer

Bewertet mit 5 von 5 Sternen

Fabulous parasol

We are very pleased with our parasol which looks fantastic and is great quality. Being able to keep it up on a windier day is also a huge bonus. The delivery was quick & customer services have been extremely helpful and friendly.

5. Juni 2024
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Antwort von Belveo

Hello and thank you for your support ! We really appreciate your feedback and we are happy that everything went well.
Thank you for your trust and have a nice sunny day !
Belveo.

Bewertet mit 5 von 5 Sternen

Was cautious..

Was cautious... but no need... brilliant service.. arrived promptly... and a quality product... 5 stars....

30. Mai 2024
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Antwort von Belveo

Hello Patsy,

Great to hear that your experience has been so positive! Please do not hesitate to reach out to us in future for any assistance :)

Have a wonderful week!

Clara
UK Customer Care Officer

Bewertet mit 5 von 5 Sternen

Good design

Good design, durable materials. Helpful deployment options to get best shade spread.

9. Mai 2024
Belveo -Logo

Antwort von Belveo

Hello Francis,

Thank you for your feedback, we hope you can spend plenty of time outside this summer!

Clara
UK Customer Care Officer

Bewertet mit 5 von 5 Sternen

Great cantilever parasol

Looked all over for a strong parasol - not a cheap one that we were pretty sure wouldn't last.

Belveo from France came into the picture. Went through all the videos, reviews etc and decided to buy a very large 3m *4m cantilever; complete with moveable base and cover.

The cost wasn't cheap and I was hoping to get a strong and substantial unit when it arrived.

All products delivered on time, well packed and apart from a little guesswork easy to assemble. (The assembly paperwork can be made clearer as most assembly instructions can, but good enough.)

The parasol, (cover, arms and mast) all preassembled and was very heavy. Deffo better to have two people slide the pre-assembled canopy and 'mast' onto the fixing that you attach to the base.

Once all fitted...very easy to use! We've already seen the very good wind/gust resistance as per the videos. The aluminium mast reminds me of a yacht mast in it's construction and seems to be extremely strong under the pressure and strains. Even creaks a little under the stresses just like a yacht mast!

The base...having loaded it with sand (get a few bags!) and topped up with water to get the best ground weight... was very easy to wind up and down and move around to try and find the best 'home' spot'

Longevity? Well it looks as if it'll be with us for many years.

Well engineered, really easy to operate and we love it! Seems well worth the cost ATM!

Well done Belveo!

8. Juni 2024
Bewertung ohne vorherige Einladung
Belveo -Logo

Antwort von Belveo

Hello John,

Thank you for writing a very comprehensive review!! It sounds like you have done an excellent job setting up your parasol, and we are confident that you will enjoy your parasol for many years to come 😊

We understand that our paper instructions lack clarity, we are currently working hard to create more assembly videos to smoothen the process for our clients.

We hope that you will enjoy a wonderful summer, and please do not hesitate to reach out to us in future.

Best wishes,

Clara
UK Customer Care Officer

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, great communications. Fantastic product. Works perfectly on our windy deck.

27. Mai 2024
Belveo -Logo

Antwort von Belveo

Hi Graham,

It is lovely to hear that you are impressed by the quality of our service and our products. We hope that you can make the most out of your parasol this summer!

Clara
UK Customer Care Officer

Bewertet mit 5 von 5 Sternen

I ordered a Belveo cantilever parasol online

I ordered a cantilever parasol online from Belveo. The order process was pretty straightforward, and i received the parasol, base and cover in about 4 working days. The delivery service was very good, and i put the Parasol together the following weekend. Only once it was set up i realised the canopy colour was Taupe and not the Charcoal Grey as ordered, so on the Monday i contacted their customer service team by e-mail and within the day they had ordered a replacement canopy to be sent out. The initial service was good, and the mistake rectified swiftly. Great service, and now i have a spare canopy as well.

The Parasol seems to be well constructed and was easy to assemble and operate.

27. Mai 2024
Bewertet mit 1 von 5 Sternen

Still not got goods despite being…

Still not got goods despite being promised for 23rd May.

4. Mai 2024
Belveo -Logo

Antwort von Belveo

Hello Robert,

Thank you for your feedback.

I’m pleased to confirm that we have addressed the complications, and we would like to thank you once more for your continued patience and understanding.

We remain available for all future assistance.

Kind regards,

Clara
UK Customer Care Officer

Bewertet mit 4 von 5 Sternen

Good quality tough umbrella and base

Good quality umbrella and strong base. Hopefully will do better than previous umbrellas.

30. Mai 2024
Belveo -Logo

Antwort von Belveo

Hello Mrs Hawkes,

We are so glad that you have noted the sturdiness of our products, and we are confident that your parasol will fend excellently against any winds.

Thank you for your purchase, and have a wonderful summer!

Best wishes,

Clara
UK Customer Care Officer

Bewertet mit 4 von 5 Sternen

Superb quality product

Superb quality product. Ordered a wheelable base with it as a bundle. Would have given it the full five stars if the installation instructions had been clearer.

13. Mai 2024
Belveo -Logo

Antwort von Belveo

Hello Julian,

We are so happy to hear your positive thoughts on our products, and thank you for the valuable feedback towards our assembly instructions! It is something that we are already working on.

Have a wonderful week!

Clara
UK Customer Care Officer

Bewertet mit 4 von 5 Sternen

Well made product

Well made product, well packed and very quick delivery but the instructions were a little confusing - they also responded very quickly to a support request so well done for that!

15. Mai 2024
Belveo -Logo

Antwort von Belveo

Thank you for sharing your positive experience with us, Steve!
We our doing our best to make our assembly instructions simpler and more accessible, so next time you should have no problems! :)

Bewertet mit 5 von 5 Sternen

Brilliant product

Brilliant product, very well engineered with lots of cool features. Easy to build (use youtube video instead of/alongside paper instructions).

14. Mai 2024
Belveo -Logo

Antwort von Belveo

Hello Chris,

Thank you for your wonderful feedback!

We've shifted our focus to generating more content aimed at the assembly process of our products, and we are so glad to hear that you've found these videos helpful!

Have a lovely weekend :)

Clara
UK Customer Care Officer

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