This is a simply brilliant parasol! We live in a very exposed location and it just 'copes' with the wind which has made it invaluable during the hot summer. A few issues with the delivery were sorted... Mehr ansehen
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Das sagen Bewerter
Quick delivery Easy to assemble though needs 2 people. Early days but looks and feels a high quality product. The best feature for me is the spar joint system which lifts the canopy to expel gusts o... Mehr ansehen
We have had the Belveo 3x3 canopy for over a year now and it is excellent. It has been used every day this summer and provided us with much needed shade. We have had many parasol over the years which... Mehr ansehen
As an update having initially ignored my emails i was then asked for a photo and video to show both the holes in the canopy & how dangerous it was in the mildest of breezes. I sent these & since then... Mehr ansehen
Unternehmensdetails
Über Belveo
Vom Unternehmen geschrieben
Belveo is a brand of innovative outdoor furniture, designed to last
Discover
Our adventure started with an interest in the major problem of parasols: the wind.. Every year in windy areas, 40% of the parasols sold break and most of them are then destroyed. That's why we developed a patented system which allows parasols to reduce their wind resistance considerably. Our innovation drastically reduces the risk of breakage and extends its life. Making products that last is a real challenge. To meet this challenge, we see only one possibility: to make the lifespan of the products our main priority.
Belveo products
💁🏻♂️ A team that loves to help!
Vom Unternehmen geschrieben
- We are aware that you may encounter problems when using our products.
- We are passionate about the customer and are available to answer any questions and find solutions if you have any problems. Plus, all of our products are built to last and designed to be repairable!
🚚 Fast delivery guaranteed!
We deliver all our products within 5 working days on all the metropolitan France.
You receive your product within 5 working days, following your order and you benefit for all our products of a 2 to 5 years warranty.
Kontaktinformationen
114 St Martin’s Lane - Covent Garden, WC2N 4BE, London, Vereinigtes Königreich
- +44 330 175 9620
- contact@belveo.com
- belveo.co.uk
3,8
Gut
315 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A fantastic product and excellent…
A fantastic product and excellent customer service - immediately replacing a broken cover without charge. Highly recommended.
2. August 2024
Just put together a 3 x3 parasol
Just put together a 3 x3 parasol, a quality product that looks good and works well.
As always quality doesn't come cheap but as a long term investment its not expensive.
17. Juli 2024
Antwort von Belveo
Hi Andy,
Thank you for your email.
It's quite strange, but it's likely due to the fabric needing to stretch a little. Please try to realign it properly. If the problem persists, I will send you a new rib.
Feel free to reach out if you have any other questions.
Best regards,
Easy to assemble, looks and works well
Easy to assemble and from first few uses including in medium wind, it seems to behave well. Well build, robust and a great look.
15. Juli 2024
Antwort von Belveo
Hello Ian,
Thank you for taking the time to share your feedback.
Yes, wind resistance is at the core of our mission, and we are so glad to hear that you see this reflected in our products!
Wishing you a delightful summer!
Best wishes,
Clara
UK Customer Care Officer
Clara is a credit to Belveo
Clara, the lady who dealt with my order was very helpful and obliging and knew everything about the products they were selling. I was too ambitious though when ordering a parasol for my balcony and when it arrived I found it far too big.
I then had to call Clara back to tell her the situation and she sorted the return and refund with no problems at all.
A first class company to deal with.
25. Juni 2024
Antwort von Belveo
Hello Chris,
Thank you for taking the time to share your thoughts!
It was a pleasure to assist you, and although it may not have worked out this time, we would be more than happy to advise you if your available space ever changes.
Have an excellent rest of your week, and we hope to hear from you in the future! 🌞
Kind regards,
Clara
UK Customer Care Officer
Initial order was ok but changed as was…
Initial order was ok but changed as was to big. Replacement was damaged and when replaced again the swivel element to the parasol isnt straight and causes the parasol to look wonky when up. Sent email for repalcement part and again service is terrible with no response. Will chase again but very unhappy.
12. Juli 2024
Antwort von Belveo
Hello Mr Danneau,
Thank you for your feedback; we greatly appreciate it, as it helps us understand the areas where we can improve.
I apologise for the delay in getting back to you, but I’m pleased to confirm that we have now addressed your query.
Have a wonderful rest of your week, and please do not hesitate to reach out in future!
Warm regards,
Clara
UK Customer Care Officer
Fantastic company
Fantastic company, even phoned to tell me that the cover I had ordered was not compatible with the parasol, amazing that they gave such care and attention to what was my error. It was delivered within a week, in excellent condition. Great quality product, tested it in breezy conditions this weekend, works perfectly. Would highly recommend both the product and the customer care
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Belveo
Hi Lyn,
Thank you so much for your review!🌞
We're over the moon to hear that you had such a positive experience with us. Our team always strives to provide the best care and attention, so it's wonderful to know that we could help you with the compatibility issue.
If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!
Best wishes,
Clara
UK Customer Care Officer
Fantastic products 10 / 10
8. Juli 2024
Antwort von Belveo
Hello Kerry,
Thank you for taking the time to share your feedback, and we are delighted that you are satisfied.
Have a wonderful summer, and please do not hesitate to contact us if we may assist you in future 😌
Best wishes,
Clara
UK Customer Care Officer
Very useful information provided about…
Very useful information provided about Parasols efficient & informative response
27. Juni 2024
Antwort von Belveo
Hello Alan,
We appreciate you taking the time to share your thoughts! Thank you for your purchase, and we look forward to serving you again in the future 😊
Best wishes,
Clara
UK Customer Care Officer
Well engineered product.
The product is above what I'd intended on spending.
However, having watched the videos of it performing in high winds, I changed my mind.
I'm happy to spend a bit more and get a quality product that is well engineered -it looks like it is built to last.
Only slight downside is the positioning of the fill caps on the base 'weights' -this makes it a pain to fill with sand.
Having persevered I now have something that won't be moving in the wind!
Nice to have something that is made to be repairable should it ever need it -well done!
25. Juni 2024
Antwort von Belveo
Hello Sara,
Thank you taking the time to share your thoughts, your positive remarks and constructive feedback are incredibly valuable to us!
We understand that it can be a bit challenging to fill the slabs, and we’re always looking for ways to improve our designs based on customer experiences. Small tip: we recommend making a DIY funnel, to help pour the sand in easily 🌞
If you have any more questions or need further assistance, please don’t hesitate to reach out.
Best wishes,
Clara
UK Customer Care Officer
High quality parasol
High quality parasol - easy to use - looks great
Just had a day of strong winds & it faired really well
It doesn’t however always keeps dry under it in heavy rain due to the design & how & where the fabric is stitchedbut it’s still the best one I’ve ever had
21. Mai 2024
Antwort von Belveo
Hello Mrs Whittaker,
Thank you for your support and for choosing a product that meets your needs! We will certainly bear in mind your constructive feedback for future design innovations.
Thank you again, and we wish you plenty of warmth and sunshine this summer ! 😌
Kind regards,
Clara
UK Customer Care Officer
Bought large parasol and base
Bought large parasol and base. Delivered quickly and delivery guys really helpful getting it into the house as whole lot was really heavy. Very happy with the products and is great for shading our deck and kitchen. Also very impressed with the parasol's ability to stay upright when windy.
5. Juni 2024
Antwort von Belveo
Hello Nigel,
We are so happy to hear that you are satisfied by the overall service that we offer. Our parasols' wind resistance is at the core of our design, and we are beyond excited to be able to share this with you!
Please do not hesitate to reach out if we may assist you further, and have a wonderful summer!
Best wishes,
Clara
UK Customer Care Officer
Antwort von Belveo
Hello Nicholas,
We are very happy to hear that you remarked the quality and efficiency of our service.
Please feel free to reach out should you require any assistance or advice in future.
Kind regards,
Clara
UK Customer Care Officer
Easy to place order
Easy to place order, quick delivery.
Product quality great, specially bought parasol to allow use in windy conditions, and it really works well.
2. Juni 2024
Antwort von Belveo
Hello Kevin,
We appreciate your words of praise - thank you! Enjoy your summer, and please do not hesitate to reach out if we may assist you in any way 🌞
Best wishes,
Clara
Product would be delivered on the…
Product would be delivered on the Thursday but it came on the Monday but I had email off of the company explaining and they were very helpful and it came to me on the Monday in the time they quoted
21. Juni 2024
Antwort von Belveo
Hello Mr and Mrs Wildin,
Thanks so much for your feedback! We hope you enjoy a wonderful summer under the sun !! 😊
Warm regards,
Clara
UK Customer Care Officer
The product is excellent and so are the…
The product is excellent and so are the staff but they are let down by their distribution company and they should look at alternatives
7. Juni 2024
Antwort von Belveo
Hello Graham,
We are so happy to hear that the products suit you, and we value your feedback about how we can improve in the years to come.
Have a wonderful summer under the sun!😊
Best wishes,
Clara
UK Customer Care Officer
Great product at a good price
Great product at a good price. Looks amazing and can be adjusted to suit.
29. Mai 2024
Game changer
We have had many parasols but this is a game changer. Service was wonderful, so efficient.
17. Juni 2024
Antwort von Belveo
Hello,
Thank you for your feedback 😊. We hope that you can make the most of your parasol this summer, and for many to come!
Best wishes,
Clara
High quality product
High quality product. Delivered on time, easy to assemble and operate, and it looks great too. Very pleased with it.
17. Juni 2024
Antwort von Belveo
Hello and thank you for your feedback ! We really appreciate it and are pleased to know that the product is meeting your expectations !
We wish you a really pleasant and sunny day !
Belveo.
My parasol was delivered very promptly
My parasol was delivered very promptly, and it’s great! The windproof design is very clever.
Would highly recommend!
27. Mai 2024
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