Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Mehr ansehen
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Das sagen Bewerter
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Mehr ansehen
Absolutely awful customer service. The chargers at ashbrook lane keep failing to connect and taking multiple pre authorisation charges which I've reported many times. I then have to wait up to 10 days... Mehr ansehen
Unternehmen hat geantwortet
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Be.EV is a UK-wide electric vehicle (EV) charging network, founded in 2019 and headquartered at 111 Piccadilly, Manchester. We have 50 employees and operate more than 2,500 charging bays across over 680 sites nationwide. We’re one of the UK’s largest rapid and ultra-rapid EV charging networks, building charging hubs in places that make sense: along busy routes, at popular destinations and right in the heart of local communities. We offer drivers the right charging speeds in the right places, with plenty of ways to start and pay for a charge, including the Be.EV app, RFID card and contactless payment. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works and a team that genuinely listens. So that’s exactly what we’re building. Every piece of feedback helps shape what we do next. We’re proud to deliver 99% network reliability, but our focus goes beyond charging bays. We’re here to make public EV charging simple, convenient and dependable, whether you’re charging close to home, while shopping or during a longer journey. Ultimately, we want to help every driver Love Every Electric Journey. Be.EV is majority owned by Octopus Energy Generation, one of Europe’s largest renewable energy investors. As more drivers switch to electric, we’re continuing to grow a nationwide charging network designed around people, powered by renewable energy and shaped by the customers who use it every day. Keep up with Be.EV: Facebook: Be.EVchargingnetwork Instagram: @be.ev.charging LinkedIn: Be.EV X: @BeEV_Charging YouTube: Be.EV_Charging
Kontaktinformationen
Rodwell Tower, 111 Piccadilly, M1 2HY, Manchester, Vereinigtes Königreich
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Gut
287 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Overall the service is generally good
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it fails to charge, then when I try to retry it says the space is occupied/unavailable. As a disabled person this can be very frustrating. But when it works I'm very happy with the service.
4. November 2026
Its turn up an plug in...
Just very easy and the price is competitive and lots of places to charge. No issues when charging just plug in and fill your battery
4. November 2026
Convenient location easy to use with app.
Convenient location and easy to use with the Be.Ev app.
4. November 2026
Fast efficient charging all at a great…
Fast efficient charging all at a great price
4. November 2026
The staff were very helpful when I…
The staff were very helpful when I called because my EV wouldn't charge. I used the advice given, and it worked
4. November 2026
The machine is sometimes very slow and…
The machine is sometimes very slow and it’s very dangerous no have emergency button or someone can they push and disconnect cable?
4. November 2026
Antwort von Be.EV
Hi Shahid, thanks for flagging this. We’re sorry the experience wasn’t as smooth as it should have been. We’ve passed your feedback on to the relevant team, including your concerns around the emergency button.
We’re always looking for ways to improve both the charging experience and safety of our sites, so feedback like this is really valuable to us. Thanks for taking the time to let us know 💚⚡
Good charging experience
On a recent long journey, a charger was available whenever I needed one and I was happy with the charge rate. Also very happy with cost as I had received an offer. Thank you 👍😊
4. November 2026
Always working & easy to use especially…
Always working & easy to use especially with the app & price offers.
Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when side by side on supermarkets or stores.
It's to easy to catch the charging port door covers of other vehicles when plugging in to charge & obviously this can cause damage to there vehicle & leaving you out of pocket to have it repaired.
This is also the case because the bays are quite dark so it makes it even harder to see dark vehicles charging door when they are open.
How you address this I honestly don't know with already established stations.
Otherwise no issues
4. November 2026
Review
Good experience most times, occasionally the charger I’m using doesn’t charge at full wack
4. November 2026
My charge still disconnected and had to…
My charge still disconnected and had to phone the helpline to get my charge working again
4. November 2026
Antwort von Be.EV
Thanks for your feedback Michael. We’re really sorry your charge disconnected and that you had to call for assistance. We’re glad our 24/7 support team were able to remotely help get you connected and charging again.
That said, having to contact us to restart a session isn’t the seamless charging experience we want for our customers, and we completely understand the frustration.
As a small apology, we’ll be sending you a goodwill gesture, so please keep an eye on your emails over the next few days. We hope your next charge is much smoother from start to finish 💚
So easy and simple to use.
4. November 2026
A very reliable charger located at a…
A very reliable charger located at a great place by Dunelm Store
4. November 2026
Easy Charging
Never a problem. App and BE.Ev card payments always work whichever I chose. My go to charging provider.
4. November 2026
Reliable chargers offering reasonable…
Reliable chargers offering reasonable charging rates.
4. November 2026
Quick and efficient service
Chargers Always available,convenient location with access to Dobies cafe so no need to sit in the car while charging.
Good value for money.
4. November 2026
I am one of the many millions who are…
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway.
because of this I look at all the charging companies and look for the best deal.
Before BE took over the MER sites this year (Mer were to expensive) I used either Tesco or Source on there 22kw sites and left my car for 3hrs
Since your takeover I have signed up to the £13.99 offer and 39p per kw you offer
Bournemouth has many BE sites and I now use you exclusively.
However I continue to look at he offers available.
It would be good if special rates were available to people like me.
4. November 2026
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