Ordered online and called up to double check my order. Greeted by lovely friendly lady who assured all ordered correct: replacement toilet seat received next day ! Very well packaged, Great experience... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Quick easy and the same product was double the price at my local supplier. Arrived on time as stated excellent from start to finish.
Ordered a replacement toilet seat. Arrived two days later (great) in post packaging. Original packaging inside had DPD return tape on it and a returns label. Seat inside was broken. Contacted B&SD... Mehr ansehen
Unternehmen hat geantwortet
Worth the wait. Company were up front about waiting times for replacement toilet seat. (Original Duravit seat approx 10 years old). They kept me up to date with order and promptly answered email... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
BASD aims to provide a wide range of great bathroom products, supported by strong product knowledge and fantastic customer service
Kontaktinformationen
Unit 16 Lumina Way, EN1 1FS, Enfield, Vereinigtes Königreich
- 020 7697 3188
- info@bathroomsandshowersdirect.co.uk
- bathroomsandshowersdirect.co.uk
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Excellent customer service
Excellent customer service - very helpful.
Delivery arrived on time & in good condition.

Antwort von Bathrooms And Showers Direct
The product was delivered very fast and…
The product was delivered very fast and of perfect quality.
Will use the supplier again for Roca toilet seats

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Brill service and delivery

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Excellent to deal with
Excellent to deal with, an unusual item was sourced, and delivery was as arranged. Communications were first class, including the follow up check - Afia and Becky are a great team!

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Excellent service and speedy delivery
Excellent service and speedy delivery. I had to make a call to check a few items in my order. The lady I spoke to was extremely helpful and knowledgeable.

Antwort von Bathrooms And Showers Direct
Fantastic service
Fantastic service. Very high rated contact direct phone service. Extremely excellent response and terms and conditions. Always check items before ordering and always check exchange and refund if wrong order first as always check fittings also.
Fast delivery upon stock levels. All wrapped and sealed on pallet. Items were mint condition.
Customer service lady very nice spoken and kind.
Support from other staff were excellent.
Email updates excellent.

Antwort von Bathrooms And Showers Direct
Very quick and efficient service and…
Very quick and efficient service and very good after sales support when I had ordered the wrong item.

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The item arrived promptly and well…
The item arrived promptly and well packed.
My only complaint is that I didn’t receive any notification when it would arrive. I arrived back from shopping to find it in my front garden.

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Just what I needed
Quick receipt of order, very helpful customer service when I was enquiring about the space behind the WC as I was wanting to install a saniflow. All worked as planned, very pleased with my order. Thank you. Great price too 👍

Antwort von Bathrooms And Showers Direct
All round excellent service
Ordered a replacement soft close Duravit toilet seat. The website for easy to use, the item I wanted very reasonably priced compared to other more expensive suppliers and items dispatched as expected. Can’t fault this company - they do exactly what they say they will do.

Antwort von Bathrooms And Showers Direct
Great customer service
Absolutely fantastic customer service from Afia who liaised with Roca to make sure that the goods arrived with us in good time. Excellent customer service from her, so I would definitely recommend Bathrooms and Showers Direct in the future.

Antwort von Bathrooms And Showers Direct
Why not tell it as it is!
Placed my order on the 10th June and the website said “Your order will be delivered within 10 days”, they then emailed me 5 days later to tell me it would be the 10th July. Phoned customer service and they were very pleasant but could not guarantee the 10th July so I asked for a refund which admittedly was done quickly, glad I did as I then got the same item £108 cheaper elsewhere.

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Item was sent quickly and communication…
Item was sent quickly and communication was clear along the way. Original packaging with instructions.

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Good quick delivery
Good quick delivery, well packed. The WC pan I needed was a bit niche and I struggled to find what I wanted on any other website.

Antwort von Bathrooms And Showers Direct
Outstanding service
Outstanding service. I have not ever come across someone who is very efficient and prompt. The service I received was fantastic. I was dealt with someone named Afia and they were very helpful. Quick replies, very friendly and efficient. I work for a maintenance company and I’m gutted I never came across with this company but now this will my first contact ever! I deal with bathroom companies on a daily basis and they can be a pain! But no issues with bathrooms and showers direct. Easy to contact and best part is customer service. Well done 👏

Antwort von Bathrooms And Showers Direct
Excellent customer services
I've been using Bathrooms and Showers Direct for a number of years now and I've always found them to be excellent with great prices and speedy delivery. I recently had an issue with something I had previously ordered and Afia in customer services quickly responded to me and solved my problem by getting a replacement item arranged by talking to the manufacturer and then shipping a replacement from stock so I didn't need to wait. Great outcome and very helpful and friendly customer services.

Antwort von Bathrooms And Showers Direct
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