Bathrooms And Showers Direct Bewertungen 

4.198
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered online and called up to double check my order. Greeted by lovely friendly lady who assured all ordered correct: replacement toilet seat received next day ! Very well packaged, Great experience... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Quick easy and the same product was double the price at my local supplier. Arrived on time as stated excellent from start to finish.

Bewertet mit 3 von 5 Sternen

Ordered a replacement toilet seat. Arrived two days later (great) in post packaging. Original packaging inside had DPD return tape on it and a returns label. Seat inside was broken. Contacted B&SD... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Worth the wait. Company were up front about waiting times for replacement toilet seat. (Original Duravit seat approx 10 years old). They kept me up to date with order and promptly answered email... Mehr ansehen

Unternehmensdetails

  1. Badezimmerrenovierung
  2. Bäderstudio
  3. Heimwerkerfachhandel
  4. Baumarkt
  5. Heimwerkermarkt
  6. Beleuchtungsgeschäft

Vom Unternehmen geschrieben

BASD aims to provide a wide range of great bathroom products, supported by strong product knowledge and fantastic customer service


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

4198 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(4.198)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service - very helpful.
Delivery arrived on time & in good condition.

27. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review. We are so happy we could provide you with excellent service! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Brill service and delivery

25. Juni 2022
Bewertung ohne vorherige Einladung
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for taking the time to give us this feedback! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Excellent to deal with

Excellent to deal with, an unusual item was sourced, and delivery was as arranged. Communications were first class, including the follow up check - Afia and Becky are a great team!

25. Juni 2022
Bewertung ohne vorherige Einladung
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review. We are so happy we could provide you with excellent service! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Excellent service and speedy delivery

Excellent service and speedy delivery. I had to make a call to check a few items in my order. The lady I spoke to was extremely helpful and knowledgeable.

24. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review. We are so happy we could provide you with excellent service! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service. Very high rated contact direct phone service. Extremely excellent response and terms and conditions. Always check items before ordering and always check exchange and refund if wrong order first as always check fittings also.
Fast delivery upon stock levels. All wrapped and sealed on pallet. Items were mint condition.
Customer service lady very nice spoken and kind.
Support from other staff were excellent.
Email updates excellent.

24. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review. We are so happy we could provide you with excellent service! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Excellent service

23. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review. We are so happy we could provide you with excellent service! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Very quick and efficient service and…

Very quick and efficient service and very good after sales support when I had ordered the wrong item.

22. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for the lovely review!
It's great to hear that our Sales team was able to help you out :)
BASD Customer service

Bewertet mit 5 von 5 Sternen

The item arrived promptly and well…

The item arrived promptly and well packed.
My only complaint is that I didn’t receive any notification when it would arrive. I arrived back from shopping to find it in my front garden.

21. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for taking the time to give us this feedback! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Just what I needed

Quick receipt of order, very helpful customer service when I was enquiring about the space behind the WC as I was wanting to install a saniflow. All worked as planned, very pleased with my order. Thank you. Great price too 👍

21. Juni 2022
Bewertung ohne vorherige Einladung
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

All round excellent service

Ordered a replacement soft close Duravit toilet seat. The website for easy to use, the item I wanted very reasonably priced compared to other more expensive suppliers and items dispatched as expected. Can’t fault this company - they do exactly what they say they will do.

18. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review. We are so happy we could provide you with excellent service! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Great customer service

Absolutely fantastic customer service from Afia who liaised with Roca to make sure that the goods arrived with us in good time. Excellent customer service from her, so I would definitely recommend Bathrooms and Showers Direct in the future.

17. Juni 2022
Bewertung ohne vorherige Einladung
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review! We would be sure to pass on this feedback to Afia who would be very pleased! :)
BASD Customer Service

Bewertet mit 2 von 5 Sternen

Why not tell it as it is!

Placed my order on the 10th June and the website said “Your order will be delivered within 10 days”, they then emailed me 5 days later to tell me it would be the 10th July. Phoned customer service and they were very pleasant but could not guarantee the 10th July so I asked for a refund which admittedly was done quickly, glad I did as I then got the same item £108 cheaper elsewhere.

17. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Good Morning Terry,

Thank you for the review, I am sorry that we let you down on your order.

Unfortunately we were out of stock of the pan, which I advised on the telephone and Ideal Standard were not expecting further stocks until early July, other supplliers may well have stock in their warehouse. We were not made aware of the shortage until we contacted I/S the day we emailed you. Generally we are able to fufil orders in the time quoted on the site and your order confirmation.

I am very surprised that you managed to find the complete set so much cheaper elsewhere, we do pride ourselves on being very competitive in the market, but I am happy you managed to find what you needed quickly.

Kind Regards
Becky Ellis
Customer Service Manager BASD

Bewertet mit 5 von 5 Sternen

Good quick delivery

Good quick delivery, well packed. The WC pan I needed was a bit niche and I struggled to find what I wanted on any other website.

16. Juni 2022
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you for taking your time to leave us this feedback!
BASD Customer Service :)

Bewertet mit 5 von 5 Sternen

Outstanding service

Outstanding service. I have not ever come across someone who is very efficient and prompt. The service I received was fantastic. I was dealt with someone named Afia and they were very helpful. Quick replies, very friendly and efficient. I work for a maintenance company and I’m gutted I never came across with this company but now this will my first contact ever! I deal with bathroom companies on a daily basis and they can be a pain! But no issues with bathrooms and showers direct. Easy to contact and best part is customer service. Well done 👏

15. Juni 2022
Bewertung ohne vorherige Einladung
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for taking your time to leave us this lovely review. We are pleased we were able to provide you with an excellent service and be sure to pass on this feedback to Afia who will be over the moon! :)
BASD Customer Service

Bewertet mit 5 von 5 Sternen

Excellent customer services

I've been using Bathrooms and Showers Direct for a number of years now and I've always found them to be excellent with great prices and speedy delivery. I recently had an issue with something I had previously ordered and Afia in customer services quickly responded to me and solved my problem by getting a replacement item arranged by talking to the manufacturer and then shipping a replacement from stock so I didn't need to wait. Great outcome and very helpful and friendly customer services.

15. Juni 2022
Bewertung ohne vorherige Einladung
Bathrooms And Showers Direct-Logo

Antwort von Bathrooms And Showers Direct

Thank you so much for this lovely review! Afia would be so pleased with this wonderful review!
BASD Customer Service

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