Bakerboxx Bewertungen 67

TrustScore 3.5 von 5

3,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Bought a subscription for my daughter for Christmas, the first box arrived on time but for subsequent boxes I had to repeatedly chase. Excuses given were; I had not activated my subscription in time f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I received my first Bakerboxx on Friday and was excited to get started. The packaging looked great and the recipe card contained was straight forward to follow. I had a few initial questions - these... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was recommended Bakerboxx by a family friend. We decided to sign up to the 3 month trendboxx subscription, this surely did not disappoint. The box this month contained a the deluxe chocolate fudge c... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Purchased subscription for an Xmas present for my partner. She has repeatedly emailed to receive the box and has had nothing but apologies and guarantees that they will be sent out, even the promise o... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

67 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I recently subscribed to BakerBoxx and…

I recently subscribed to BakerBoxx and couldn't be happier! The bake-at-home recipes are easy to follow, and the ingredients are always fresh and high-quality.

Each month brings new and exciting treats to try. It’s a fun way to enjoy baking at home, and I love the convenience of having everything delivered. Highly recommend!

16. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Christmas made easy!

What a great concept! I purchased the subscription service for myself and wow I really am impressed so far - from the product/recipes I have received, packaging, delivery and prompt response to some questions I had initially I couldn’t recommend more. This really has made Christmas easy this year as it will make a great gift for a number of my family members! Thank you!!

15. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

hopeless communications

Impossible to solve my problem as this company wont respond to either the chat box or an email or supply a telephone number. my order has been stuck for months.
Since I wrote this review Bakerboxx have contacted me and very efficiently fixed my problem.
I am now happy with the outcome. and would give them 3 stars.

5. Oktober 2024
Bewertung ohne vorherige Einladung
Bakerboxx-Logo

Antwort von Bakerboxx

Hi Brian, sorry to hear you are having issues, we cant find any communications from yourself, please can you contact us at subscriptions@bakerboxx.com so we can swiftly resolve the matter for you? Kind Regards James

Bewertet mit 5 von 5 Sternen

This is such a treat ....

This is such a great idea . I received my subscription as a gift and was so excited to get started . The whole way that the package was organised made the baking straight forward ... for a novice with asperations ! . I am so looking forward to my next boxx . I had a few questions to ask and l received prompt responses from this company . Very happy with my experience and l wouldn't hesitate to recommend them .

17. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Pretty poor

Pretty poor. Clearly a start-up, so I make some allowance made for that, but it's really not acceptable to not have any channels that can respond in a timely manner to a customer query.
In this case, neither their chat or email responded for several days, and even then, their approach was defensive, rather than empathetic and customer focussed.
As a consequence, I've cancelled my order for now, but may come back when they've got their act together, as it's a nice concept.

27. August 2024
Bewertet mit 5 von 5 Sternen

This site is so great it legit I love…

This site is so great it legit I love it. My family is poor. We don’t have a lot of money. I would love to win $500 just sent to my family back in my mother is very poor, but I would love to send her that kind of money, but I hope I win. If I win,that would make my families prayers, and our health better

10. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A super gift idea

A super gift idea. Great variety of baking recipes - it was exciting opening the box each month to see what was inside. Simple to follow instructions and very useful ‘make it again’ details means I can make our favourites again.

31. Juli 2024
Bewertet mit 5 von 5 Sternen

Very helpful lady sorted out all my…

Very helpful lady sorted out all my questions

3. Juli 2024
Bakerboxx-Logo

Antwort von Bakerboxx

Thank you Ann, we appreciate your feedback and will pass on your comments to my colleague who dealt with your enquiry, Kind Regards James

Bewertet mit 5 von 5 Sternen

Bread Subscription Customer

I have been a bread subscription customer for over a year and I have been consistently impressed with the monthly bakes. There has been the rare occasions where I have had to reach out to support, but when necessary, I have received polite and timely assistance. Highly recommended.

11. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered for a budding baker in the…

Ordered for a budding baker in the family, had a few questions around the process which were dealt with quickly and efficiently. Not sampled the first recipe yet but looking forward to their recreation of the lovely picture on the recipe card!

13. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Nice but pricey

Recipes have been nice but the box feels very overpriced for what it is, essentially just some flour and olive oil. I was expecting more varied and interesting recipes (so far have had cinnamon buns and burger buns).
A fun present but I wouldn't renew it.

10. Mai 2024
Bewertet mit 5 von 5 Sternen

Always a wonderful gift!

I have ordered baker boxx numerous times, their Christmas box is wonderful as a gift! Definitely would recommend, something different for friends and family!

15. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service

I signed up for a bread baking subscription last year but cancelled when I had to chase my monthly boxes. However when I received the boxes they were very good so this year I decided to order again but, wanting to avoid the subscription service, I ordered 3 one-off baking boxes for £48 on the 9th April. Delivery was stated as 3-5 working days. Once again I did not receive the boxes. I contacted Bakerboxx via live chat on the 17th April and by email on both the 22nd and 29th April regarding my order. Each time I received an automated reply stating that I would be contacted within 48hrs. Each time I did not receive any further response. Bakerboxx do not provide any other means of contact. Consequently in May I contacted my credit card company to seek assistance in obtaining a refund. Following this Bakerboxx sent me this link repeatedly requesting that I rate my experience with their company so here it is: In my experience, I am sad to say, Bakerboxx did not fulfill my order nor did they provide any customer service as it is impossible to make contact with anyone - which left me with no goods and £48 out of pocket and the hassle of trying to obtain a refund via my payment method. Their bread baking boxes are good but they need to improve delivery and respond to customers.

9. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing gift idea!

Bought a subscription as a present for my husband. Amazing quality product and end result very yummy.
Fast and great customer service through out my purchase. Can’t wait to try the next delicious treat.

10. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought a subscription for BakerBoxx…

Bought a subscription for BakerBoxx through NotOnTheHighStreet as a Christmas present. My activation code didn't work. After many emails I managed to get hold of someone. I was told the issue was resolved in February and we would get the next month's box, i.e. in March. It's now May and we haven't had anything. I wrote recently but got no response. Complete shambles.

2. Mai 2024
Bewertung ohne vorherige Einladung
Bakerboxx-Logo

Antwort von Bakerboxx

Hi Hugh, I cannot seem to find any communication with us directly, please can you reach out to us with your order number so we can solve this promptly for you subscriptions@bakerboxx.com thanks, Tom

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr