After my car was deemed totaled I called to cancel. After talking with carshield on my new vehicle, I wanted to cancel. Then the associate got to the point of arguing with me. So much for ever returni... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I read reviews about high pressure and disrespectful employees at car shield. This was not my experience. I found the team was polite and respectful and worked hard to earn my business. I hope my... Mehr ansehen
Unternehmen hat geantwortet
Yes I can say it was great the young that did the haggling with me allowed me to receive a low down payment and low monthly payment to make and he was excited and also threw in a personal story about... Mehr ansehen
Customer service explain to me in detail every question that I needed answered and went over my policy with me detail by detail. He took a lot of time with me because I had so many questions. He addre... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Just quality vehicle coverage and peace of mind you can count on, from a financially stable, service-oriented company.
Kontaktinformationen
333 Mid Rivers Mall Dr, 63376, St. Peters, Vereinigte Staaten
- 1-800-430-1513
- admin@autoserviceagency.com
- autoserviceagency.com
4,5
Hervorragend
95 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Had a excellent experience.with the rep
Had a wonderful experience with the reps@ auto services agency
24. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your kind words.
Please don't hesitate to contact us in the future, should you need our assistance.
HELPFUL
THE PERSON RESPONDING WAS HELPFUL AND ANSWERED MY QUESTIONS.
24. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your kind words. We are pleased our Sales Associates and Customer Service Specialists were able to assist you & answer all of your questions.
Please don't hesitate to contact us in the future, should you need our assistance.
copy of my extended warranty documents.
Matt is to send me a copy of the agreement. I will have a change after moving to another home.
23. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
The contract has been mailed out per your request. According to our records it has been delivered. Once you are settled in, please let us know if you would like to update your account with your current address.
Best regards during your move.
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your kind words. We are pleased our Sales Associates and Customer Service Specialists were able to assist you & answer all of your questions.
Please don't hesitate to contact us in the future, should you need our assistance.
Good
I called them, Very good experience answered my questions and mailed the info I requested. Already received it in the mail.
23. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your kind words. We are pleased our Sales Associates and Customer Service Specialists were able to assist you & answer all of your questions.
Please don't hesitate to contact us in the future, should you need our assistance.
Pushed sales
I repeatly told agent that I was not interested in getting a new policy for my car. Each agent repeated same speech to get me to purchase a policy after 6 attempts I advised that it she did it again I was going to hang up. She pushed again and I hung up.
18. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
First a foremost, thank you for taking the time to write this review. We strive to learn from every source of input and appreciate you letting us know about your experience when you called our office.
With the cost of repairs rising annually, we know it is important to get our customers underneath coverage sooner rather than later. This allows us to guarantee the highest level of protection at the lowest rate. Our highly qualified Sales Associates are trained to assist you in this matter. If we can determine your call was to our company, we will review the call and take appropriate action if one of our representatives treated you in a manner less than polite and courteous at any point. We do apologize if our representative made you feel uncomfortable or "pushed". That is not how we like to conduct business. We will verify and review the call, as well as take appropriate action as needed.
Please let us know if you reconsider getting an extended vehicle service contract, as we would be more than happy to assist you in your purchase.
Very helpful
17. August 2016
Bewertung ohne vorherige Einladung
Impressive
I appreciated the representatives patience & understanding!
14. August 2016
Bewertung ohne vorherige Einladung
Very friendly and knowledgeable regarding issues
10. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment.
Please, give us a call if we can be of assistance to you. We look forward to working with you again.
Thank you
I'm satisfied with your service and am glad there is an option to transfer the warranty I purchased is transferable to another qualifying vehicle! That is a terrific option!
Thank you :-)
5. August 2016
Bewertung ohne vorherige Einladung
Affordable
Prices are very affordable and CS was excellent
23. Juli 2016
Bewertung ohne vorherige Einladung
Twas helpful, reasonable, polite.
work hard to learn your passions and create something that will help others in the world!
22. Juli 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment.
Please, give us a call if we can be of assistance to you. We look forward to working with you again.
Great Customer Service!
My experience with customer service rep Desiree Meyer was very pleasant and informative.
I called to cancel my policy because I’m trading in my car in a few days and I felt there was no need to maintain this policy. Before complying my request, Desiree explain a few important details of keeping the policy.
To make a long story short, Desiree convinced me to keep the policy and if I had any questions not to hesitate to call back.
This is what I called great Customer Service…..Thanks Desiree!!!!!
13. Juli 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Joy,
Thank you for your review. Feedback, such as yours, is helping our company continuously grow & improve our customer relations. We appreciate the input. Knowing our agents are putting the customer's needs and concerns first, allows us to make sure each and every client has an experience that exceeds expectations.
Please let us know if we can be of service to you again.
Great Customer Service Dept
Customer service is Awesome. Ability to reach them quickly and each of them has very good knowledge on the product they offer
11. Juli 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment.
Please, give us a call if we can be of assistance to you.
Customer service
Miss Meyer's assistance was great.
However, i was supposed to receive an email explaining our conversation we had yesterday. However, I've yet to receive.
Thank you,
Carolyn Cavnar
7. Juli 2016
Bewertung ohne vorherige Einladung
Treated with respect
Attitude was very respectful. Very refreshing.
7. Juli 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment.
Please, give us a call if we can be of assistance to you.
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment.
Please, give us a call if we can be of assistance to you.
Upset
Why do I have to wait 30 days before getting services
6. Juli 2016
Bewertung ohne vorherige Einladung
Great. Nice people
Easy to work with. Steve actually listened to our needs and wishes. Thanks
6. Juli 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
We are so pleased to hear Steve was able to help you regarding your service contract.
We pride ourselves in staffing highly trained and qualified agents. Our specialists want to make sure they help our customers to the fullest of their abilities with every request.
If there is anything we can do for you, please do not hesitate to give us a call.
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