After my car was deemed totaled I called to cancel. After talking with carshield on my new vehicle, I wanted to cancel. Then the associate got to the point of arguing with me. So much for ever returni... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I read reviews about high pressure and disrespectful employees at car shield. This was not my experience. I found the team was polite and respectful and worked hard to earn my business. I hope my... Mehr ansehen
Unternehmen hat geantwortet
Yes I can say it was great the young that did the haggling with me allowed me to receive a low down payment and low monthly payment to make and he was excited and also threw in a personal story about... Mehr ansehen
Customer service explain to me in detail every question that I needed answered and went over my policy with me detail by detail. He took a lot of time with me because I had so many questions. He addre... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Just quality vehicle coverage and peace of mind you can count on, from a financially stable, service-oriented company.
Kontaktinformationen
333 Mid Rivers Mall Dr, 63376, St. Peters, Vereinigte Staaten
- 1-800-430-1513
- admin@autoserviceagency.com
- autoserviceagency.com
4,5
Hervorragend
95 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lee Ann was exceptional!
She was caring, very smart and made me feel very comfortable! I would recommend ASA.
Thank you,
Herschel Lapidow
28. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your continued business and support. We are always pleased to hear our customers are being taken care of, as expected.
We pride ourselves on ensuring our Sales Associates and Customer Service Representatives are going above and beyond their call of duty to provide superior care and service for our customers.
Please, if there is any way we can be of assistance in the future, do not hesitate to contact us.
Assistance
The person who helped me was very patient and professional.
25. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your continued business and support.
We are always pleased to hear our customers are being taken care of, as expected.
Our highly-trained and licensed Customer Service Representatives are eager to go above and beyond their call of duty to provide superior care and service for our customers.
Please, if there is any way we can be of assistance in the future, do not hesitate to contact us.
Thank you !!!
I appreciate the quality of service this company offers.
24. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your continued business and support.
We are always pleased to hear our customers are being taken care of, as expected. We pride ourselves on making sure our Sales Associates and Customer Service Representatives are going above and beyond their call of duty to provide superior care and service for our customers.
Please, if there is any way we can be of assistance in the future, do not hesitate to contact us.
Prompt response by Auto Service Agency
Glad to see prompt response by Auto Service Agency to attend claim.
Promises to inspect within 24 hrs Auto service establishment, subject to inspect vehicle
22. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your review. We pride ourselves in making sure your vehicle is protected & you receive excellent service during repairs.
Please let us know if we can be of further assistance.
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for taking time to write your review.
We are pleased to see your vehicle was reliable while in your possession, as that is not the case with the majority of our consumers.
If you find yourself in need of another vehicle service contract, please do not hesitate to contact us, as we will be more than happy to assist you in the purchase.
File a claim.
Thanks for answering all my questions, To my satisfaction I will now proceed to my vehicle's dealership to have my car issue looked at. Hope all goes well !! Thank you !!
Fom DDV.
18. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your review. We are always here to answer any and all questions you may have.
Should any more arise, please feel free to contact us!
No complaints.
They worked with me and the problem I was having to resolve the problem.
16. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comments. We are pleased to hear our specialists were able to help resolve any and all issues you had.
Please do not hesitate to contact us if you're in need of more assistance.
customer service
Signed up August 6th havn't received the mailing from you yet.
Made my second phone call yesterday.
As of 9/23/16 every thing is fine
16. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
We are pleased to see you have received both copies of your contract. We hope you find this resolution to your satisfaction. If you find yourself in need of any more information or clarification, please don't hesitate to give us a call.
Thank you for your patience & continued business.
Great Customer Service
They were very help with my concerns...
16. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
We are pleased to see that all your concerns have been adequately addressed.
Please, don't hesitate to contact us if we can be of further assistance.
Very professional
When cancellation was necessary because of an accident, the staff was cordial and efficient
15. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
We are sorry to hear of your cancellation & hope all are well with whom were involved in the accident. If and when you purchase a new vehicle, don't hesitate to contact us for your vehicle service contract.
It was a pleasure doing business with you.
Best Regards
Outstanding customer service
Everyone was courteous and kind thank you so much
11. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your kind words. We look forward to continuing our business relationship with you in the coming years.
Custom service
Custom service answer all my question professionally
10. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment. We are pleased to hear that your questions were answered in a pleasant and professional manner, as expected. Our Customer Service Specialists strive to make sure we are providing the best possible service to all of our consumers.
We look forward to continuing our business relationship with you in the coming years.
Great customer service and they cover alot for the amount of money that they changed
Customer service explain to me in detail every question that I needed answered and went over my policy with me detail by detail. He took a lot of time with me because I had so many questions. He addressed all of my concerns and was very friendly and made me understand exactly what I was getting you for the amount that I was paying every month. They had a great affordable plan for me, thank you United Auto Service I feel much safer having you by my side.
10. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment. We are pleased to hear that your questions were answered in a pleasant and professional manner, as expected. Our Customer Service Specialists strive to make sure we are providing the best possible service to all of our consumers.
We look forward to continuing our business relationship with you in the coming years.
Great service
Thought it was à hoax... But very real & very honest service!!!
9. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment. We are pleased to hear that your knowledge about our company and services have increased.
We, indeed are not a "hoax" and we strive to provide you with the best possible service contract for the best price.
If you should find yourself in need of assistance, please do not hesitate to contact us. We look forward to continuing our business relationship with you in the coming years.
Auto Service Agency
I am very satisfied with Auto Service Agency and their staff. Top notch all the way. Anyone you speak with is absolutely fabulous when it comes to help or just answering general questions.
Sincerely,
Rick Meyers
7. September 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comment.
We are pleased to hear that your questions were answered in a pleasant and professional manner, as expected. Our Customer Service Specialists strive to make sure we are providing the best possible service to all of our consumers.
We look forward to continuing our business relationship with you in the coming years.
Antwort von Auto Service Agency
Dear Valued Customer,
We are pleased to hear all of your concerns were addressed & handled in a professional manner.
Please let us know if we can be of assistance to you again.
call
I called to cancel my contract, which I hated doing but there is no way I could afford it anymore. I explained to the rep. (Jesse) that I had dealt with you'all before and ALWAYS was treated very well. They always went overboard to help figure out ways I could continue my contract. But this last call, I knew there was nothing that could be done. I told Jesse that and that she didn't need to try to figure a solution out for me. The one thing she mentioned was a "deferred payment" but I said no. She was VERY helpful and very respectful of my situation.
31. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your detailed comment.
We are delighted to hear that your questions were answered and concerns addressed in a pleasant and professional manner, as expected.
Our Customer Service Specialists strive to make sure we are providing the best possible service to all of our consumers. We are sorry to hear that are no longer able to keep our services, but thank you for the considering us.
If, in the future, you find yourself in need of a vehicle service contract, please do not hesitate to contact us. We would be more than happy to assist you in the purchase.
canceling service
If you are canceling your service ask for Jessica she's the best. If you get a man hang up. Don't how many reps they have but the first was a guy and he didn't want to hear anything but "I want to extend my service" or "I want to transfer my service". He's polite but don't let that fool you. He's a shark.
26. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for taking the time to write your review.
We are continuously aiming to learn, adapt and improve with every source of input we receive. We appreciate you letting us know about your experience when you called our office.
With the cost of repairs rising annually, we know it is important to get our customers underneath coverage sooner rather than later. This allows us to guarantee the highest level of protection at the lowest rate. Our highly qualified Sales Associates and Customer Service Representatives are trained to assist you in this matter.
If we can determine your call was to our company, we will review the call and take appropriate action if one of our representatives treated you in a manner less than polite and courteous at any point.
Please let us know if you reconsider getting an extended vehicle service contract, as we would be more than happy to assist you in your purchase.
Insurance??
I did not get the opportunity to utilize this service, however it sounded real good. Keep up the good work.
26. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for taking the time to write your review.
We are pleased to hear your vehicle was reliable & hadn't caused any problems, as that is not the case with the majority of our consumers.
If you find yourself in need of another vehicle service contract, please do not hesitate to contact us. We would be more than happy to assist you in the purchase.
Very professional.
This was a win for both parties. It will be an even bigger win if I never have to use the plan.
Crystal did a great job.
25. August 2016
Bewertung ohne vorherige Einladung
Antwort von Auto Service Agency
Dear Valued Customer,
Thank you for your comments. We are pleased Crystal was able to help you set up your new policy.
We never wish ill on our consumers & hope, like you, that you do not have to use the coverage for a break down. However, statistics show the majority of our consumers use their coverage within the first two years of activation.
If and when this happens, know that we are on your side & will help you throughout the claims process.
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