Ascent Bicycle Bewertungen 

270
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I recently upgraded my bike to a carbon fiber Trek FX Sport 6. I installed the ascent saddle on my new bike. I trail ride average 25-30 miles 4 -5 days a week. First ride with ascent I noticed a diffe... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The seat was not comfortable. I experience numbness and pain that lasted for several days after taking an initial 65 minute ride. I wanted to take advantage of the full refund. That is a total joke. C... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

If you ride far enough, your seat in the saddle will begin talk to you. My Ascent bicycle seat allows me to travel further on my e-bike, and at the end of the ride the seat discomfort is not there.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The fact is that my rides are getting longer! And the Ascent Sport saddle has resulted in me walking away from every ride PAIN-FREE! I’m a believer. The curious thing is that when I start my rides,... Mehr ansehen


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

270 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(270)

270 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My pundendal nerve

My pundendal nerve thanks you! No numbness no pressure. One less thing to think about! The only thing I had to do was raise the saddle about 5 mm to allow for the compression of the memory foam! Thanks Ascent!

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

No more pain!

So far 70 miles on this saddle and no pain. It is very comfortable with just enough cushion. I’ve tried 4 other cushion saddles and this one is by far the best.

13. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Seat performs well

First of all I have ridden on this seat a few times and I do like it, It seems to be made well and I am not as saddle sore now. Another positive was that the customer support from Acscent was good when I reached out.

On the negatives, shipping time was terrible. These saddles are drop shipped from China. From the time I placed the order until I received the saddle, it was almost a month.

When they did arrive there was no documentation or instructions on how to put them on the bicycle. It has the hardware to clamp to a old fashioned seat post, but nothing about how to use with Trek or certain Specialized mounts. After a fashion, I figured it out, but an instruction sheet would have been helpful.

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

25 mile ride and no numbness or…

25 mile ride and no numbness or discomfort as I was experiencing with my previous saddle. Thank you Ascent, for delivering exactly what you promised!!! I’m looking forward to riding more frequently again!

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Took almost three weeks to receive…

Took almost three weeks to receive after ordering. I requested to return it because it is the same seat I have under a different brand that I purchased a month before on Amazon for $18.99. When you return this it ships to Sweden at a cost of $35….. beware.

10. Juni 2026
Bewertung ohne vorherige Einladung
Ascent Bicycle-Logo

Antwort von Ascent Bicycle

Hi Mike,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your order took longer than expected to arrive and that the product did not meet your expectations once received.

We understand how disappointing it can be to wait several weeks for a product, only to find that it was not what you anticipated. We also recognize your concerns regarding the product's perceived value and your comparison with a similar item you previously purchased elsewhere.

We appreciate your feedback regarding the return process as well. We understand that international return shipping costs can be frustrating, particularly when the shipping expense represents a significant portion of the product's value. We recognize how this can make the return experience feel inconvenient and disappointing.

As an international brand, returns are currently processed through our central return facility, which can result in higher shipping costs depending on the customer's location. That said, we understand your concerns and are continuously reviewing ways to improve our policies and provide a more convenient experience for our customers.

We would sincerely appreciate the opportunity to review your case further. If you have not already done so, please contact our support team directly with your order details so we can look into your situation and determine how we may be able to assist.

Thank you again for sharing your honest feedback. We value all customer experiences and use them to help improve our products and services.

Best regards,
Customer Support Team

Bewertet mit 5 von 5 Sternen

So far the bike saddle is delivering!

so far the bike saddle is doing what was advertised, I am 69 yrs old so comfortable riding is a must. this bike saddle delivers for me, my butt is not sore, just more comfortable riding all together. Great company to buy from, great follow up after the purchase, good delivery and a great price.

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pain-free!june

The fact is that my rides are getting longer! And the Ascent Sport saddle has resulted in me walking away from every ride PAIN-FREE! I’m a believer.

The curious thing is that when I start my rides, the saddle doesn’t feel much different than my previous saddles, but the difference becomes obvious after a few miles and is significant when I dismount! By the way, I wear NON-padded biking shorts, so there’s no disguising how the Ascent feels and performs. Riding is more fun than ever!

8. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I’ve only managed one ride so far and…

I’ve only managed one ride so far and it was fairly comfortable and with more adjustments I’m sure it will improve. Mistakenly ordered 3 ( needed 2)and all 3 saddles were jammed into the same shipping “bag” heavily taped and leaving dents in all 3 saddles…hopefully the foam will repair itself…

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Bike Saddle that is a Game Changer

The online product description helped me to understand what I was purchasing up front. I knew the cost was not going to change once I made the purchase. It takes confidence in a company to get me to make a purchase and I did make the purchase. The Wider Saddle Seat looked similar to what I already own but as I installed the saddle I could see the difference in the workmanship quality, fit and was happy. But when I started to ride my bike I was extremely happy with the solid feel but the comfort was a night and day difference to the good.

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ascent Bicycles

Ascent Bicycles

Buyer Beware! This company is NOT legit!

Do a little research and you will learn that they stole the name “Ascent” from a reputable bike company called “Ascent Bikes” (NOT “Bicycles). They promise a “no questions asked” return policy, which is an outright lie, and frankly is part of their scheme. Same with their “no risk return” policy, which is BS as they will try to make you pay for return shipping, which is more than the cost of most products. Their strategy is to sell very low quality products (just read about their bike saddles/seats as an example - the glowing posts are internally produced) promising not only quality products but at absolutely no risk! Then when you try to return they offer price reductions to entice you to drop the return request. A TOTAL SCAM!

4. Juni 2026
Bewertung ohne vorherige Einladung
Ascent Bicycle-Logo

Antwort von Ascent Bicycle

Hi Wallace,

Thank you for taking the time to share your experience. We are truly sorry to hear that your interaction with our company left you feeling disappointed and frustrated.

We understand that concerns regarding our return policy, product quality, and overall customer experience have led to a loss of trust. When expectations are not met, especially when customers feel they are taking a risk-free chance on a product, we recognize how upsetting and discouraging that can be.

We also appreciate your feedback regarding the return process. We understand that return shipping costs can be a significant concern, particularly when they may approach or exceed the value of the product being returned. We recognize how this can create the impression that a return is not practical, and we understand why this would be frustrating.

Your comments about our policies, communication, and product experience have been taken seriously. Customer feedback, whether positive or critical helps us identify areas where we can improve and better serve our customers.

We would welcome the opportunity to review your concerns in greater detail. If you are willing, please contact our support team directly with your order information so we can investigate your case thoroughly and determine whether there is a resolution that addresses your concerns.

Thank you again for sharing your feedback. We understand your disappointment and appreciate the opportunity to learn from your experience.

Best regards,
Customer Support Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr