We recently ordered some furniture from Annette's which has a lovely well laid out store. Scott Owens that works in the store was brilliant, he gave us lots of advice about the furniture we wer... Mehr ansehen
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Das sagen Bewerter
Beautiful showroom with an extensive range of products. Very friendly and competent sales team. Enjoyed being able to browse without a salesman making a 'beeline' for you when you go through the door... Mehr ansehen
Excellent customer service from start to finish. Sale team in the store were very helpful and kept us up to date via email with delivery timescales. Professional service from the delivery team. Our so... Mehr ansehen
After several visits to the store in Hereford, my wife and I placed our order for three new sofas for our new house. Throughout the process, we have dealt with Rob Harris who has been a model of profe... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Family owned and family run, Annetts Fine Furniture has grown over the years and is now the largest purpose built furniture store in the region and attracts visitors from all over Herefordshire.
Annetts - - Never Beaten on Price
Vom Unternehmen geschrieben

- We Will Not Be Beaten On Price
- "The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"
Kontaktinformationen
Three Elms Road, HR4 0SQ, Hereford, Vereinigtes Königreich
- 01432 272712
- sales@annetts.co.uk
- annetts.co.uk
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Fabulous service throughout
Fabulous service throughout, from advice & care in the showroom to delivery at home.
New Armchair
I have been looking to replace my current armchairs after nearly25 years of use. Annette is local to me, I have used them before and am aware of the quality of their furniture. I was encouraged to look around the chairs and try as many as I wanted and to take my time. I also had my sister and brother in law with me. The staff were excellent in answering both my and their questions! They did not hover over us but were available to answer questions when needed. I was after good quality British made chairs and found one to suit my needs
Another 5* shopping and delivery…
Another 5* shopping and delivery experience with Annetts.
Bought a new mattress.
Sales team knowledgeable and really informative.
Delivery team considerate, polite and careful.
Of course you can buy cheaper items elsewhere, but the quality and after sales service is definitely worth the money.
A pleasant furniture experience
We recently travelled to this store in October to view and try a range of lounge furniture. It is a large store with an extensive layout all on one floor which was exactly what we had hoped for. We received excellent help and advice from their salesperson Damian Minchin who was both knowledgeable and patient which enabled us to place an order with confidence that we have chosen the items best suited to our needs. Based on our experience we would definitely use this store again and recommend it to friends and family
Excellent customer service
We have been buying furniture from Annetts for over 10years now.This time we were looking for a new mattress.
We had a specific manufacturer in mind but found none of their mattresses was firm enough,despite having had 2 of them in previous years.
Damian was knowledgeable and talked us through the range of products and options.
We highly recommend Annetts
Great to deal with very happy with our…
Great to deal with very happy with our sofa
I cannot recommend Annette's furniture…
I cannot recommend Annette's furniture enough. Easy to order, with everything explained fully. Updated throughout the timeframe of waiting for the sofa. Delivery was quick when the item was ready. Fabulous delivery guys as well, delivered with care and full instructions. Thank you to Harry and the team! I am beyond happy my beautiful new sofa! ❤️
Excellent service
A furniture showroom that is outstnading in range, quality and standard of customer service
Annetts now has an upgraded showroom that carries a huge amount of stock, much greater than the average multi-national stores we have visited recently. The standard and quality of service provided by Scott was simply outstanding - he was not at all pushy, but very responsive and patient, making shopping for new furniture a pleasure rather than something to endure. To summarise, Annetts is a jewel in Herefordshire's crown and the sales team, as judged from Scott's performance, is the jewel in Annetts crown! I sincerely urge Herefordians to visit Annetts before seeking out the multi-national furniturer showrooms.
Richard Aird OBE (a grateful Herefordshire resident)
Quality all round
Our go to furniture store. Quality furniture and excellent service every time.
Impressive
Another great experience at Annette’s never fail to impress us with their knowledge. Very happy with our purchase.
Service with a smile
Service with a smile - and great efficiency too. Scott and the team made my bed purchase and delivery a doddle. What a great team of people. Thank you.
The perfect experience
The customer service we received when buying a sofa from Annetts was perfect. From the advice & help given, to updates on where our sofa was in it's journey, to delivery - every member of the team gave the best customer service I have received in years - I wish I had gone to Annetts first before wasting my time with other online sofa companies where you are just a number but at Annetts, it was a whole different experience
Great Service and Attention
Excellent service - the sales-person (Gareth) patiently going to great lengths to help us choose from various options until everyone was happy. Major furniture purchases can be a big outlay so the experience a nice contrast with the pile-em high and sell-em cheap outlets.
We have given a 5 star rating to…
We have given a 5 star rating to Annettes furniture store as we were dealt with a lot of care and attention to detail.
The hole experience from start to finish was very professional, we were informed constantly of the progress of our order by email and phone, when our furniture arrived it was packed securely and safe from any damage and put exactly where we wanted it.
So glad we’ve found you Annette’s!!
So glad we’ve found you! We wandered in just to have a look around and found our perfect settee! Rob was great and made the whole process quick and easy!
Prices are excellent and the free delivery is refreshing in this day and age!
A few weeks later we decided to buy the snuggle chair so simply called up and placed the order with Rob - again great service!
Delivery date for settee earlier than expected as well - great bonus!
Highly recommend this business…..and of course Rob!
Great & efficient service
Harry was very helpful, staying late to ensure we had the right product for us. Our new headboard is due to be delivered within the agreed timeframe so we are very pleased with the service and Annette’s.
Wow what a lovely store for furniture
Wow what a lovely store for furniture, Gareth our salesman was absolutely great, told us everything we needed to know and wasn’t a bit pushy, it was worth the drive (An hour) to go to this shop, amazing choice, no long waits either, (like DFS)six weeks until it will arrive . Plus free delivery and we live 40 miles away . Just so pleased we made the effort
Excellent customer service
I have been buying furniture from Annetts for over twenty years and have always been pleased with my purchases and the service. This time we were looking for a new mattress. Damian talked us through the range of options and made sure we took our time in making a final choice. This level of customer care is why I look to Annetts when buying furniture.
Damian at Annettes was super helpful…
Damian at Annettes was super helpful when we visited the store. He led us through the various product options efficiently and clearly.
He is highly recommended!
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