We recently purchased some garden furniture from the store. The whole process from placing our order with Scott to the wonderful delivery team was excellent. We were kept informed throughout. Highly r... Mehr ansehen
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Das sagen Bewerter
I loved the fact that was no pressure from sales staff, we were free to wander for as long as we needed and asked lots of questions when we had picked our sofas. The sales person we dealt with was Ga... Mehr ansehen
There was no salesman chasing you round the fabulously stocked store. You were left alone to peruse the different furniture items. Once I'd decided what I wanted, I then spoke with Damian Minchin, wh... Mehr ansehen
The staff in the store and the delivery were all fantastic, helpful, knew their stuff and made the whole purchase experience great, you dont get that online. Step ito a proper showroom with really go... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Family owned and family run, Annetts Fine Furniture has grown over the years and is now the largest purpose built furniture store in the region and attracts visitors from all over Herefordshire.
Annetts - - Never Beaten on Price
Vom Unternehmen geschrieben

- We Will Not Be Beaten On Price
- "The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"
Kontaktinformationen
Three Elms Road, HR4 0SQ, Hereford, Vereinigtes Königreich
- 01432 272712
- sales@annetts.co.uk
- annetts.co.uk
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New Year’s Day - great experience
Arrived on first thing on New Year’s Day - the store was immaculate and the staff were fantastic. Harry looked after me and gave me a great deal - really great service . I wish they were in Cardiff they would make a fortune! Well done all!
Always an Enjoyable Shopping Experience .......
We enjoy shopping at Annetts, a great range of products and no pressure selling, no constant sales talk here - if you need assistance you can request it, if not then you won't be engaged in meaningless conversation.
Highly recommended
Excellent customer service
From choosing our new bed to its delivery and installation everything worked very well indeed. Rob in the showroom could not have been more helpful, and the care and attention shown by the delivery guys were first class. Excellent customer care skills all round.
Epitome of good customer service
Searching for new sofas has been a pleasure at this store, in Hereford.
Damian took great care with our decision process and then he was meticulous in ensuring that every detail of our order was exactly what we wanted.
Dan and Jason have just delivered them, and they were wonderfully careful about getting the sofas into our sitting room, and arranging them where we wanted them to go.
When we need more furniture for our home, we will be back.
Scott Owen was very good at helping me…
Scott Owen was very good at helping me decide what was best for size of my room and everything went smoothly after that down to ordering delivery and quality thank you all. Rita
from start to finish we had excellent…
from start to finish we had excellent service from the sales man Rob to the delivery team who were amazing as the delivery site was slightly challenging. nothing was too much trouble. love the sofa and chair
Excellent Customer Service
Second purchase from Annetts in Hereford, excellent level of service with knowledgeable and polite staff who never pressured to get the sale.
Delivery staff are excellent, polite, punctual and very helpful.
We have no hesitation in recommending Annetts to anyone who appreciates old school levels of service which most other stores with pushy sales staff could learn a lot from.
Excellent throughout
Excellent - from moment we entered the showroom all the way through to the delivery! Helpful and knowledgeable staff made the process enjoyable from start to finish. Local business, no pressure, competitively priced with loads of choice. We went in to get a sofa and came out with a bed instead. All items arrived earlier than expected, another bonus. Very pleased and recommend a visit.
Great experience - Delivered as promised - Highly Recommend
Great experience, delivered early.
Very professional team, dedicated and courteous.
Harry was a great host.
Dan delivered today, very professional and respectful.
Definitely recommend.
Staff made us feel valued whilst we…
Staff made us feel valued whilst we tried rise recliner, transferring from wheelchairs in the showroom was easy, nothing was too much trouble, we didn't feel rushed and all our choice options were considered.
Always great service from beginning to…
Always great service from beginning to end. Our go to for beds and sofas. Highly recommended!
Amazing service
Dealt with Rob who helped me choose a new ottoman frame and mattress with great advice and no pressure. Looking forward to my delivery next week.
This company is a joy to work with
This company is a joy to work with. Lovely showroom and everyone we dealt with, in person or on the phone, could not have been more helpful. Great quality products and an excellent experience start to finish. Would highly recommend.
We have been with Ben and Annettes for…
We have been with Ben and Annettes for some years now because we always get good and friendly service on this visit we wasn't too sure what make or type of bed /chairs we are (Disabled) met Harry really nice guy got all the information from us then guided us through the whole procedure he is really knowledgeable guy (he knows his stuff) it was made so easy for us to choose exactly what we wanted so helpful thank you Harry you're a star/thank you Ben you have a great Team 👍
Very pleased with service from start to finish
The salesman Rob spent alot of time with us explaining the different mattresses, not pushy, very pleased how we were dealt with and were kept up to date about delivery and the delivery men were very polite and friendly.
Made choosing a sofa easy
I recently bought a sofa from Annetts Furniture and wanted to say how great the service was. I was very indecisive, but Harry was patient, helpful and knowledgeable. He talked me through all the options, helped me narrow down what would work, and never made me feel rushed. Highly recommend Annetts — and especially Harry — for anyone looking for friendly, expert advice.
Highly recommended
Highly recommended! First time experience with Annetts and they absolutely did not disappoint. Fast delivery time and so helpful & friendly!
Special mention for Harry, Jason and Dan. They were all incredible. They handled everything with amazing communication. They were so careful with delivery, respectful of our home and were really informative of delivery times. So professional and a great sense of humour too! Just what was needed for us after we had experienced severe flooding in the previous days! Thank you for bringing ease and positivity.
We were shopping for a new mattress
We were shopping for a new mattress. We had some idea of what we wanted but we had a helpful explanation of the rating for soft/firm. No pressure. We left to have a think and went back a week later. We got a discount off the marked price. Delivery times explained which they stuck to. Delivery men were very good too.
From start to finish excellent service
From start to finish excellent service. Walked in and a polite greeting with a smile the salesman Scott hereford was so helpful & I must say very patient with me, I was a while in the store a hour or more I say. He couldn't do more for me went through all the designs & different fabrics legs etc on the sofa I liked. I ended up buying it and left very happy and sure on decision I made with loots of help from Scott. The delivery service was good and lots of contact through waiting time it came quicker than we thought. The quality is superb & had all round great experience. Highly recommend 👌 shall be shopping in store again for kitchen.
Absolutely Stressless
From placing order of furniture to delivery everything went like clockwork thorougly recommend proper customer satisfaction
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